What model is my Kenmore Elite refrigerator?
Your Kenmore Elite refrigerator’s model number is printed on the appliance ID label; on Kenmore Elite model 11172695120, you will typically find that label inside the fresh food compartment on a side wall or ceiling area, or inside the freezer compartment on an interior wall. Use the exact model number from the label when looking up parts and instructions in the 11172695120 owner's manual.
Where to look for the model number label
Check these common label locations first (use a flashlight and look for a white or silver sticker/plate):
- Inside the refrigerator compartment on the left or right interior wall
- On the ceiling area inside the refrigerator compartment near the lights/controls
- Inside the freezer compartment on an interior side wall
- Along the door frame area (visible when the door is open)
- Behind the lower crisper drawers on the back wall (if your layout allows)
What to write down (and why)
Record the full model number exactly as shown, plus any additional ID info on the label.
| What to capture | Example | Why it matters |
|---|---|---|
| Model number | 11172695120 | Ensures the correct parts diagrams and repair steps match your exact refrigerator |
| Serial number | (varies) | Helps identify production details when ordering certain parts |
| Electrical ratings | (volts/amps) | Useful for troubleshooting power, control, and lighting issues |
Quick tips to avoid mix-ups
- Copy the model number character-for-character; do not shorten it.
- If the label is worn, take a clear photo and zoom in.
- If you see multiple numbers, use the one labeled Model (not a patent number or certification code).
Why it matters
Kenmore Elite refrigerators can look similar across series, but parts like door gaskets, control boards, ice maker components, and water filter housings can vary by model. Using the correct model number prevents ordering the wrong part and speeds up troubleshooting.
If you need to search by model number for parts beyond what you already have, use Sears PartsDirect.
Last updated: February 2026
What is the average lifespan of a Kenmore Elite refrigerator?
Most Kenmore Elite refrigerators, including model 11172695120, typically last 10 to 15 years with normal household use and basic maintenance. Consistent cleaning, good door seal condition, and keeping airflow paths clear are the biggest factors that help you reach the upper end of that range.
Typical lifespan and what changes it
A refrigerator’s life is usually determined by compressor run time, heat removal (condenser airflow), and how hard the sealed system has to work.
- 10 to 15 years is the normal expectation for a modern refrigerator
- Heavy use (large families, frequent door openings) can shorten life
- Poor ventilation around the cabinet can increase compressor wear
- Dirty condenser areas can raise operating temperatures
- Weak door gaskets can cause longer run times and frost issues
Maintenance that most improves longevity
Use these habits to reduce strain on the cooling system and ice and water components.
- Keep temperatures steady (avoid frequent large setting changes)
- Clean spills quickly to prevent odors and airflow blockage
- Make sure doors close fully every time
- Replace the water filter on schedule (the manual calls for every 6 months, or sooner if flow drops)
- After filter changes, reset the filter indicator (press and hold the Water Filter button for 3 seconds)
Repair vs. replace: a practical guide
When a refrigerator is older, the decision usually comes down to reliability and total repair cost.
| Refrigerator age | What we typically see | Practical next step |
|---|---|---|
| 0 to 5 years | Minor issues, normal wear | Repair is usually worthwhile |
| 6 to 10 years | Fans, sensors, ice and water issues | Repair if cost is reasonable |
| 11 to 15 years | Higher chance of major cooling failures | Compare repair cost vs. replacement |
| 16+ years | Parts wear accelerates | Replacement is often the better value |
Why it matters
A refrigerator that is running longer than it should (from warm air leaks, restricted airflow, or neglected filters) uses more energy and puts extra wear on the compressor and fans. Simple upkeep helps your Kenmore Elite 11172695120 cool more efficiently and last longer.
For model-specific care, filter reset steps, and troubleshooting sections, use the 11172695120 owner's manual. If you need to look up parts by model number, start with the parts list for this model or search by model on Sears PartsDirect.
Last updated: February 2026
Why is my Kenmore Elite refrigerator leaking from the bottom?
A leak from the bottom of your Kenmore Elite refrigerator model 11172695120 is typically caused by a clogged or frozen defrost drain, a leaking ice maker or dispenser water line, or a drain pan issue (misaligned pan or the refrigerator not level). Use the 11172695120 owner's manual for safe access and handling.
Quick checks we recommend
- Unplug the refrigerator before removing any panels.
- Identify the source zone: freezer drawer area, fresh food section, or rear/bottom.
- Look for a sheet of ice on the freezer floor (classic defrost drain symptom).
- Check the water supply line and fittings at the back for drips.
- Verify the refrigerator is level so water flows to the drain pan.
Common causes and what to do
Clogged or frozen defrost drain
Defrost water should flow through a drain tube into the drain pan. When the drain is blocked, water backs up, freezes, then melts and runs out the bottom.
Leaking water line (ice maker or dispenser)
A loose push-in fitting, cracked plastic tube, or seeping connection can drip down the cabinet and show up as a bottom puddle.
Drain pan or leveling problem
If the drain pan is out of position or the unit tilts forward, water can miss the pan during defrost and end up on the floor.
Symptom-to-cause guide
| What you notice | Most likely cause | Best place to check |
|---|---|---|
| Ice on freezer floor, then water | Frozen/clogged defrost drain | Freezer bottom, drain trough |
| Leak only when ice maker runs | Water line or fitting leak | Back of unit, line to ice maker |
| Water near front corners | Leveling or door gasket moisture | Front feet, door seals |
Why it matters
Bottom leaks can create slip hazards and lead to ice buildup that affects cooling and airflow. If you also see a control-panel code, use Kenmore 111 model bottom freezer refrigerator error codes. For replacement parts, use the model diagrams and order through Sears PartsDirect.
Last updated: February 2026
What are the common problems with Kenmore Elite refrigerators?
Common problems we see with the Kenmore Elite 11172695120 bottom-mount refrigerator include warm temperatures from restricted airflow, frost buildup from defrost or door-seal issues, unusual noises from fans, and water leaks from a clogged defrost drain or water-supply components. The troubleshooting charts in the 11172695120 owner's manual help you match symptoms to the most likely cause.
Most common symptoms and likely causes
- Not cooling or weak cooling: dirty condenser coils, blocked vents, evaporator fan issue, or a defrost problem icing the evaporator
- Frost buildup in freezer: door gasket not sealing, door left ajar, or defrost system problem
- Loud humming, buzzing, or rattling: evaporator fan, condenser fan, compressor noise, or items vibrating
- Water under the refrigerator or in the crisper: clogged or iced defrost drain, drain pan issue, or a leaking water line
- Ice maker or water dispenser problems: clogged filter, low water pressure, or a water inlet valve issue
Quick checks we recommend
- Set temps to typical targets: 37°F fresh food, 0°F freezer
- Make sure food packages are not blocking interior air vents
- Check door seal with the paper test; resistance should be firm
- Look for heavy frost on the rear freezer panel (points to defrost or airflow)
- If you see puddles, inspect for ice around the drain area and check water line connections
| Symptom | Most likely area | First action |
|---|---|---|
| Fridge warm, freezer OK | Airflow/evaporator | Clear vents; check for frost on freezer back wall |
| Frost on freezer back wall | Defrost or door seal | Check gasket; do a full manual defrost if heavily iced |
| Water on floor | Defrost drain or water line | Check for drain icing; inspect supply line fittings |
| Buzzing or rattling | Fans or vibration | Clear obstructions; stabilize items touching cabinet |
Error codes and indicators
If the display shows an error code or unusual indicator pattern, use our Kenmore 111 model bottom freezer refrigerator error codes guide to narrow the issue to a specific system.
Why it matters
Cooling, defrost, and airflow problems often cascade; frost blocks airflow, temperatures rise, run time increases, and melting ice can create leaks.
You can order replacement parts for Kenmore Elite 11172695120 by searching by model on Sears PartsDirect.
Last updated: February 2026
Is Kenmore Elite high end?
Yes. Kenmore Elite is Kenmore’s higher-end line; the Kenmore Elite 11172695120 bottom-mount refrigerator is positioned as a premium model because it includes advanced controls and connected (smart) features compared with many standard Kenmore refrigerators.
What “high end” means on Kenmore Elite 11172695120
The 11172695120 manual describes connected-operation indicators and setup requirements (for example, a wireless router, a mobile device, and the Kenmore Smart App). Those connected features, plus expanded control options, are typical of higher-feature refrigerators. Use the 11172695120 owner's manual for the exact control-panel indicators and connection steps.
Premium features commonly associated with Elite models
- Connected (smart) capability using a home Wi-Fi network and mobile app
- More control options such as control lock and additional temperature selections
- More sensors and electronic controls (often tied to troubleshooting guidance)
- Convenience features around ice, water, and storage (varies by configuration)
- Higher emphasis on interior organization and finish details
Quick comparison: standard vs Elite (typical)
| What to compare | Standard Kenmore (typical) | Kenmore Elite (typical) |
|---|---|---|
| Controls | Basic temperature settings | More modes, locks, and indicators |
| Connectivity | Often none | Often app-connected |
| Diagnostics | Basic troubleshooting | More onboard guidance and indicators |
| Feature set | Essentials | More convenience and performance features |
Why it matters
Higher-end refrigerators usually have more feature systems to maintain and troubleshoot (fans, sensors, electronic controls, and ice and water components). Knowing you have an Elite model helps you follow the correct procedures and match parts by model.
Helpful DIY resources
- For display messages or code-related troubleshooting, use Kenmore 111 model bottom freezer refrigerator error codes.
Parts lookup
We list replacement parts by model so you can match components correctly for 11172695120; for broader model searches, use Sears PartsDirect.
Last updated: February 2026





