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Whirlpool

Whirlpool Duet high-efficiency front-load washer

These error code explanations can help you diagnose a problem with your Whirlpool Duet HE front-load washer. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for washing machines, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your washer.

Error Codes

Error Code
F/H
Condition

Not filling

Check / Repair

Make sure that both water supply valves behind the washer are fully open. In winter, check the fill lines for freezing. Check the drain system for a siphon problem. If the water inlet valve assembly is defective, replace it.,

Possible Parts Required
Water inlet valve assembly
Error Code
F/02
Condition

Drains slowly

Check / Repair

Remove excess suds; the washer can't drain excessively sudsy water. Unplug the washer and check the large item filter in the drain pump for a clog. If the drain pump is defective, replace it.

Possible Parts Required
Drain pump
Error Code
F/05
Condition

Water temperature sensor failure

Check / Repair

Unplug the washer and check the wiring going to the water temperature sensor. If the wiring is sound, replace the temperature sensor.

Possible Parts Required
Temperature sensor
Error Code
F/06
Condition

Motor tachometer failure

Check / Repair

Unplug the washer and check the wiring between the motor control board and the drive motor. Check the wire harness connection between the motor control board and the main control board. If the wiring connections are okay, the the drive motor or the motor control board might have failed.,

Possible Parts Required
Drive motor, Motor control board
Error Code
F/09
Condition

Overflow

Check / Repair

The drain pump runs constantly in an effort to drain the water. Unplug the washer and, if the washer is overfilled, check the water inlet valve assembly for proper shut-off of water flow. If the water inlet valve assembly is defective, replace it. If the washer is empty when this error code appears, replace the water-level pressure switch.

Possible Parts Required
Water inlet valve assembly, Water-level pressure switch
Error Code
F/10
Condition

Motor control board overheated

Check / Repair

Unplug the washer and check the wiring connections on the motor control board. Check the drive system for problems. If the wiring and the drive system are sound, the motor control board usually needs to be replaced.

Possible Parts Required
Motor control board,, Wiring harness
Error Code
F/11
Condition

Serial communication error between main electronic ontrol board and motor control board

Check / Repair

Check the connections on the main control board, motor control board and drive motor. If there are no connection problems, the motor control board and/or the main control board usually need to be replaced.

Possible Parts Required
Main control board, Motor control board, Wiring harness
Error Code
F/13
Condition

Dispenser circuit error

Check / Repair

The dispenser can't move into position. You usually hear the dispenser system shifting constantly before this code is displayed. Unplug , the washer and check the mechanical linkage on the dispenser housing. Repair or replace any damaged parts.,

Possible Parts Required
Dispenser assembly parts
Error Code
F/14
Condition

Main control board EEPROM error

Check / Repair

The Electrically Erasable Programmable Read-Only Memory (EEPROM) on the main electronic control board is corrupted. Unplug the washer for 5 minutes, restore power and see if the code clears. If not, the replace the main electronic control board.

Possible Parts Required
Main electronic control board
Error Code
F/15
Condition

Motor control board error

Check / Repair

Unplug the washer. Check the wire harness connections on the motor control board. Make sure that the drive motor connections are secure. If there's no wiring connection problem, the motor control board usually needs to be replaced.

Possible Parts Required
Motor control board
Error Code
Sud
Condition

Excessive suds

Check / Repair

Excessive suds is detected during the cycle. The cycle goes into a suds kill routine by filling the tube with water and then tumbling the clothes. If this routine doesn't eliminate the suds, the control displays the Sud code. Use the right amount of high-efficiency (HE) detergent with future loads.

Possible Parts Required
HE detergent
Error Code
F/dL
Condition

Door lock error

Check / Repair

The door can't lock. Check the door lock assembly for damage or a loose wiring, connection. If there are no problems, you usually need to replace the door lock assembly.

Possible Parts Required
Door lock assembly
Error Code
F/dU
Condition

Door unlock error

Check / Repair

The washer won't unlock. Check the door lock assembly for damage or a loose wiring, connection. If there are no problems, you usually , need to replace the door lock assembly. ,

Possible Parts Required
Door lock assembly

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