Whirlpool Duet high-efficiency front-load washer error codes

Whirlpool

These error code explanations can help you diagnose a problem with your Whirlpool Duet HE front-load washer. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for washing machines, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your washer.

Error Code
Condition
DIY advice
F/H

Not filling

Check/Repair

Make sure that both water supply valves behind the washer are fully open. In winter, check the fill lines for freezing. Check the drain system for a siphon problem. If the water inlet valve assembly is defective, replace it.,

Possible parts
Water inlet valve assembly
F/02

Drains slowly

Check/Repair

Remove excess suds; the washer can't drain excessively sudsy water. Unplug the washer and check the large item filter in the drain pump for a clog. If the drain pump is defective, replace it.

F/05

Water temperature sensor failure

Check/Repair

Unplug the washer and check the wiring going to the water temperature sensor. If the wiring is sound, replace the temperature sensor.

Possible parts
Temperature sensor
F/06

Motor tachometer failure

Check/Repair

Unplug the washer and check the wiring between the motor control board and the drive motor. Check the wire harness connection between the motor control board and the main control board. If the wiring connections are okay, the the drive motor or the motor control board might have failed.,

Possible parts
Drive motor, Motor control board
F/09

Overflow

Check/Repair

The drain pump runs constantly in an effort to drain the water. Unplug the washer and, if the washer is overfilled, check the water inlet valve assembly for proper shut-off of water flow. If the water inlet valve assembly is defective, replace it. If the washer is empty when this error code appears, replace the water-level pressure switch.

Possible parts
Water inlet valve assembly, Water-level pressure switch
F/10

Motor control board overheated

Check/Repair

Unplug the washer and check the wiring connections on the motor control board. Check the drive system for problems. If the wiring and the drive system are sound, the motor control board usually needs to be replaced.

Possible parts
Motor control board,, Wiring harness
F/11

Serial communication error between main electronic ontrol board and motor control board

Check/Repair

Check the connections on the main control board, motor control board and drive motor. If there are no connection problems, the motor control board and/or the main control board usually need to be replaced.

Possible parts
Main control board, Motor control board, Wiring harness
F/13

Dispenser circuit error

Check/Repair

The dispenser can't move into position. You usually hear the dispenser system shifting constantly before this code is displayed. Unplug , the washer and check the mechanical linkage on the dispenser housing. Repair or replace any damaged parts.,

Possible parts
Dispenser assembly parts
F/14

Main control board EEPROM error

Check/Repair

The Electrically Erasable Programmable Read-Only Memory (EEPROM) on the main electronic control board is corrupted. Unplug the washer for 5 minutes, restore power and see if the code clears. If not, the replace the main electronic control board.

Possible parts
Main electronic control board
F/15

Motor control board error

Check/Repair

Unplug the washer. Check the wire harness connections on the motor control board. Make sure that the drive motor connections are secure. If there's no wiring connection problem, the motor control board usually needs to be replaced.

Possible parts
Motor control board
Sud

Excessive suds

Check/Repair

Excessive suds is detected during the cycle. The cycle goes into a suds kill routine by filling the tube with water and then tumbling the clothes. If this routine doesn't eliminate the suds, the control displays the Sud code. Use the right amount of high-efficiency (HE) detergent with future loads.

Possible parts
HE detergent
F/dL

Door lock error

Check/Repair

The door can't lock. Check the door lock assembly for damage or a loose wiring, connection. If there are no problems, you usually need to replace the door lock assembly.

Possible parts
Door lock assembly
F/dU

Door unlock error

Check/Repair

The washer won't unlock. Check the door lock assembly for damage or a loose wiring, connection. If there are no problems, you usually , need to replace the door lock assembly. ,

Possible parts
Door lock assembly

Symptoms common to all washers

Choose a symptom to see related washer repairs.

Main causes: worn agitator dogs, bad clutch, broken motor coupler, shifter assembly failure, broken door lock, suspension component failure
Main causes: no water supply, bad water valves, water-level pressure switch failure, control system failure, bad door lock or lid switch
Main causes: clogged drain hose, house drain clogged, bad drain pump, water-level pressure switch failure, bad control board or timer
Main causes: leaky water inlet valve, faulty water-level pressure switch, bad electronic control board
Main causes: water heater failure, bad water temperature switch, faulty control board, bad water valve, faulty water temperature sensor
Main causes: bad lid switch or door lock, bad timer or electronic control board, wiring failure, bad water inlet valve assembly
Main causes: unbalanced load, loose spanner nut, worn drive block, broken shock absorber or suspension spring, debris in drain pump
Main causes: lack of electrical power, wiring failure, bad power cord, electronic control board failure, bad user interface board
Main causes: broken lid switch or lid lock, bad pressure switch, broken shifter assembly, faulty control system

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