March 2, 2016

Cleaning the drain pump filter on a front-load washer with no access door video

By Sears PartsDirect staff
Cleaning the drain pump filter on a front-load washer with no access door.
Cleaning the drain pump filter on a front-load washer with no access door.

This video from Sears PartsDirect shows how to access and clean the drain pump filter on a front-load washer that doesn’t have an access door. If your washer stops mid-cycle and you see lights flashing on the washer, lint and debris could be clogging the filter. It’s important to clean this filter out once a month to keep your washer working correctly. In this video, we’ll show you how to remove the toe panel on a front-load washer without an access door so you can clean the drain pump filter.

For more troubleshooting tips, error code tables and repair guides, check out our DIY washer repair section.

Cleaning the drain pump filter

Hi, this is Wayne with Sears Parts Direct. Today we're going to talk about how to remove and clean the drain pump filter on a front-load washer that does not have an access door. Some front-load washers have a small access door near the bottom of the front panel to open and remove the filter for cleaning. Some don’t.

On this kind, you’ll need to remove the toe panel to access the drain pump filter. The drain filter traps lint and other debris. A dirty or clogged filter will cause the washer to stop in mid-cycle. You may see all the lights on your washer flashing, or if you know how to check error codes, you could look those up in your tech sheet.

Access the filter

To keep this from happening, remove and clean the drain pump filter once a month. First, make sure the washer is empty and then disconnect the power by unplugging the washer or by turning off the house circuit breaker. Next, remove the screws from the bottom of the toe panel. Pull the bottom away from the washer, slide the panel down and set it aside. Now, place a towel on the cabinet base in front of the drain pump to collect any water that may come from the filter cover when you pull it out. Grasp the handle on the front of the filter cover, rotate it counterclockwise and then pull the filter out for cleaning.

Clean the filter and seal

Check inside the filter housing for any debris. Rinse the filter clean. Remove the rubber seal and clean that, too. Replace the seal if it's damaged to prevent water leakage. Reinstall the rubber seal before putting the filter back into place. Insert the filter back into the housing. The filter has a positioning tab that has to face upward to match the corresponding slot in the filter housing. Once the filter is properly seated, hand-tighten the cover by turning it clockwise and reinstall the toe panel. Check and clean your filter monthly to avoid damage and to keep your washing machine working.

Hey, thanks for watching. I hope this video helped you out today. Be sure to check out our other videos here on the YouTube channel, and I hope you subscribe.

Symptoms for front-load washers

Main causes: bad door lock assembly, wiring failure, bad electronic control board, drain system failure, bad water-level pressure switch
Main causes: leaky water supply hoses, clogged drain system, torn door boot, cracked outer tub, overfilling
Main causes: garments left in the washer, damaged spin basket, worn outer tub bearing, faulty drive motor, bad electronic control board

Repair guides for front-load washers

How to replace the direct-drive motor on a front-load washer

These instructions show how to replace a beltless drive motor that attaches directly to the washer spin basket.

Repair difficulty
Time required
 60 minutes or less
How to replace the machine control board in a front-load washer

If the machine control board is completely dead or won't activate the washer components properly, replace it by following these instructions.

Repair difficulty
Time required
 45 minutes or less
How to replace the user interface board in a front-load washer

Follow these steps to replace the user interface board in your front-load washer if the buttons or lights are broken.

Repair difficulty
Time required
 30 minutes or less

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