Whirlpool refrigerator error codes
These error code explanations can help you diagnose a problem with your Whirlpool refrigerator. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for refrigerators, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your refrigerator.
Air damper is stuck
Unplug the refrigerator and examine the air damper that controls air flow from the freezer compartment to the refrigerator compartment for damage. If the air damper is broken, replace it.
Refrigerator compartment thermistor (temperature sensor) failure
Unplug the refrigerator and reconnect the refrigerator thermistor wire harness if loose. Replace the wire harness if damaged. If the wire harness is okay, replace the refrigerator compartment thermistor.
Freezer compartment thermistor failure
Unplug the refrigerator and reconnect the freezer thermistor wire harness if loose. Replace the wire harness if damaged. If the wire harness is okay, replace the freezer compartment thermistor.
Communication failure between main control board and user interface control
Unplug the refrigerator and check the wire harness connections on the user interface control and the main control board. Reconnect any loose wires. If the wire harness connections are okay, replace the user interface control. If the problem persists, replace the main control board.
Make sure that the refrigerator power cord is plugged into the electrical outlet securely. The over-temperature condition is often caused by a power failure . Press the freezer temperature keypad to reset the freezer temperature display once the freezer cools to its normal temperature.
If the temperature in your refrigerator doesn't match the temperature you set, the problem could be the temperature control board—a service technician can give you a definite diagnosis. If the board is at fault, follow these steps to replace it yourself.
Help your refrigerator run more efficiently by cleaning the condenser coils. It's easy and takes just a few minutes.
If your refrigerator isn't cooling at the right temperature, the problem could be the thermistor. Here's how to check.
Follow the steps in this video to remove air from the water line connected to your refrigerator's water dispenser so the water dispenses smoothly.
Learn how to fix your refrigerator if it's displaying an Er If error code.