April 19, 2023

Kenmore Elite model 790 electric slide-in range, 4-digit codes error codes

Kenmore Elite

These error code explanations can help diagnose a problem on a Kenmore Elite electric slide-in range with a model number starting with 790.4131, 790.4255 or 790.5256.

Error codes appear on the control panel display when the electronic oven control board detects component failures. When you see an error code appear, look up the cause of the code and the DIY troubleshooting advice in the chart below to help you fix your slide-in range.

For repair how-to help, visit the PartsDirect repair help section, which includes repair help for ranges, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more.

Error Code
Condition
DIY advice
F001, F002, F004 or F005

Touch control panel failure

Check/Repair

Disconnect electrical power to the range, wait 30 seconds and restore power. If the error code returns, disconnect electrical power and replace the touch control panel.

Possible parts
Touch control panel
F003

Oven user interface control board failure

Check/Repair

Disconnect electrical power to the range, wait 30 seconds and restore power. If the error code returns, disconnect electrical power and replace the oven user interface control board that’s located directly behind the touch control panel. The oven user interface control board includes the clock display.

Possible parts
Oven user interface control board
F010

Runaway temperature (oven temperature is over 600 degrees and increasing)

Check/Repair

Disconnect electrical power to the range. Check the resistance of the oven temperature sensor using a multimeter. You should measure about 1,100 ohms resistance through the sensor at room temperature. If not, replace the sensor. If the oven overheats and the oven temperature sensor is okay, replace the oven relay control board because a stuck relay on the control board is causing the oven to overheat.

How-to help
Possible parts
Oven temperature sensor, oven relay control board (also called the oven control board)
F011

Stuck key on the touch control panel

Check/Repair

The control detects a key has been pressed for 30 seconds or more. Make sure nothing is pushing against the keypad. Press the Stop key to clear the display. If the code won't clear, disconnect electrical power to the range and check the wire harness connections between the touch control panel and the oven user interface control board. Reconnect any loose wires or replace the wire harness if damaged. If the wiring is okay, replace the touch control panel. If the problem continues, replace the oven user interface control board.

Possible parts
Touch control panel, oven user interface control board, wire harness
F012

Touch control panel and oven user interface control board mismatch

Check/Repair

This code appears when you replace the touch control panel or the oven user interface control board using the wrong part. Use your range model number to check the part number and install the correct replacement part.

Possible parts
Touch control panel, oven user interface control board
F013

Oven user interface control board failure

Check/Repair

Disconnect electrical power to the range, wait 30 seconds and restore power. If the error code returns, replace the oven user interface control board.

Possible parts
Oven user interface control board
F015

Touch control panel failure

Check/Repair

Disconnect electrical power to the range, wait 30 seconds and restore power. If error code returns, replace the touch control panel.

Possible parts
Touch control panel
F017

Oven user interface control board is unable to configure the touch control panel

Check/Repair

Disconnect electrical power to the range, wait 30 seconds and restore power. If the error code returns, disconnect electrical power and check the wire harness connections between the touch control panel and the oven user interface control board. Reconnect any loose wires or replace the wire harness if damaged. If you just replaced the oven user interface control board or the touch control panel, you may have used the wrong part. Use your range model number to check the part number and install the correct replacement part. If you didn't replace a part before the code appeared and the wire harness connections are okay, replace the oven user interface control board. If the problem continues, replace the touch control panel.

Possible parts
Oven user interface control board, touch control panel
F018

Relay control board failure

Check/Repair

Disconnect electrical power to the range and replace the relay control board.

Possible parts
Relay control board
F019

Oven user interface control board is unable to configure the relay control board

Check/Repair

Disconnect electrical power to the range, wait 30 seconds and restore power. If the error returns, disconnect electrical power and check the wire harness connections between the oven user interface control board and the relay control board. Reconnect any loose wires or replace the wire harness if damaged. If you just replaced the oven user interface control board or the relay control board, you may have used the wrong part. Use your range model number to check the part number and install the correct replacement part. If you didn't replace a part before the code appeared and the wire harness connections are okay, replace the oven user interface control board. If the problem continues, replace the relay control board.

Possible parts
Oven user interface control board, relay control board
F022

Communication failure between the oven user interface board and the relay control board

Check/Repair

Disconnect electrical power to the range, wait 30 seconds and restore power. If the error returns, check the wire harness connections between the oven user interface board and the relay control board. Reconnect any loose wires or replace the wire harness if damaged. If the wiring harness is okay, replace the relay control board. If the problem continues, replace the oven user interface control board.

Possible parts
Oven user interface control board, relay control board
F023

Communication failure between the oven user interface board and the touch control panel

Check/Repair

Disconnect electrical power to the range, wait 30 seconds and restore power. If the error returns, check the wire harness connections between the oven user interface board and the touch control panel. Reconnect any loose wires or replace the wire harness if damaged. If the wiring harness is okay, replace the touch control panel. If the problem continues, replace the oven user interface control board.

Possible parts
Touch control panel, oven user interface control board
F025 or F027

Communication between the oven user interface board and the relay board can't be initiated

Check/Repair

Disconnect electrical power to the range, wait 30 seconds and restore power. If the error returns, disconnect electrical power and check the wire harness connections between the oven user interface control board and the relay control board. Reconnect any loose wires or replace the wire harness if damaged. If you just replaced the oven user interface control board or the relay control board, you may have used the wrong part. Use your range model number to check the part number for the replacement part and install the correct part. If you didn't replace a part before the code appeared and the wire harness connections are okay, replace the relay control board. If the problem continues, replace the oven user interface control board.

Possible parts
Relay control board, oven user interface board
F028 or F029

Communication between the oven user interface board and the touch control panel can't be initiated

Check/Repair

Disconnect electrical power to the range, wait 30 seconds and restore power. If the error returns, disconnect electrical power and check the wire harness connections between the oven user interface control board and the touch control panel. Reconnect any loose wires or replace the wire harness if damaged. If you just replaced the oven user interface control board or the touch control panel, you may have used the wrong part. Use your range model number to check the part number and install the correct replacement part. If you didn't replace a part before the code appeared and the wire harness connections are okay, replace the touch control panel. If the problem continues, replace the oven user interface control board.

Possible parts
Touch control panel, oven user interface control board
F030 or F031

Oven temperature sensor failure

Check/Repair

Disconnect electrical power to the range. Check the resistance of the oven temperature sensor probe using a multimeter. You should measure about 1,100 ohms of resistance through the sensor probe at room temperature. If not, replace the sensor probe.

How-to help
Possible parts
Oven temperature sensor
F033

Meat probe temperature sensor failure

Check/Repair

The control triggers this code if the meat probe detects temperature above 392 degrees F. Make sure you fully insert the meat probe into the meat. The meat probe will detect oven cavity temperature higher than 392 degrees if you don't fully insert the meat probe tip into the meat. Also, make sure that you insert the meat probe jack into the receptacle. A partially inserted meat probe jack can short the contacts in the receptacle, causing this error code. Check the resistance of the meat probe using a multimeter. At room temperature (77 degrees), you should measure about 50,000 ohms through the meat probe. Replace the meat probe if resistance is off. Replace the relay control board if meat probe resistance is normal and the other problems mentioned above aren't evident.

Possible parts
Meat probe, relay control board
F045

Cooling fan speed too low

Check/Repair

Disconnect electrical power to the range. Check if cooling fan blades are blocked. Clear any blockage. Replace the cooling fan if blades are damaged. If fan blades are okay and aren’t blocked, check the cooling fan wire harness connection between the cooling fan and the relay control board. Reconnect any loose wires and repair any broken wires. If cooling fan wire harness connections are okay, replace the cooling fan. If the problem continues, replace the relay control board.

Possible parts
Cooling fan, relay control board
F046

Cooling fan speed too high

Check/Repair

Disconnect electrical power to the range and replace the cooling fan. If the problem continues, replace the relay control board.

Possible parts
Cooling fan, relay control board
F050

Relay control board can’t detect the oven door switch or oven door lock switch

Check/Repair

Disconnect electrical power to the range. Check the wire harness connections between the door lock and the relay control board. Reconnect any loose wires or replace the wire harness if damaged. Check the wire harness connections between the door switch and the relay control board. Reconnect any loose wires or replace the wire harness if damaged. Check to see if the door lock switch and door switch work properly using a multimeter. Replace the door lock assembly if its switch doesn’t work. Replace the door switch if it doesn’t work. Replace the relay control board if the wires and switches are all okay.

Possible parts
Oven door lock assembly, oven door switch, wire harness, relay control board
F090

Oven door lock failure

Check/Repair

The relay control board doesn't detect the door lock motor operating. Disconnect electrical power to the range, wait 30 seconds and restore power. Try again to lock the oven door by initiating the Oven Lockout or starting a Clean Cycle. If the door lock motor doesn't run, disconnect power to the range and check the wire harness connections between the door lock assembly and the relay control board. Reconnect any loose wires or replace the wire harness if damaged. If the wiring is okay, replace the door lock assembly. If the problem continues, replace the relay control board.

Possible parts
Oven door lock assembly, wire harness, relay control board
F095

Oven door lock motor doesn't stop running

Check/Repair

If the door lock motor is constantly running, replace the relay control board because the relay on the circuit board is stuck. If the motor isn't running constantly when this code appears, replace the door lock assembly.

Possible parts
Oven door lock assembly, relay control board
F096

Oven door has been detected open during a self-clean cycle

Check/Repair

Make sure the oven door closes fully and pushes the door switch plunger in. Adjust the oven door hinges or replace the door hinges if damaged. Disconnect electrical power to the range and test the door switch for continuity with the door switch plunger pressed in. Replace the door switch if you don't measure continuity during that test. If the door switch is okay, check the wire harness connections between the door switch and the relay control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness is okay, replace the relay control board.

Possible parts
Oven door switch, wire harness, relay control board

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