Kenmore 790 model 4-digit range error codes

Kenmore

These error code explanations can help you diagnose a problem with your Kenmore range with a model number starting with 790. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for ranges, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your range.

Error Code
Condition
DIY advice
F001, F002, F004 or F005

Touch panel failure

Check/Repair

Disconnect electrical power from the range and wait 30 seconds then restore power. If the error code returns, disconnect electrical power and replace the touch panel.

Possible parts
Touch panel
F003

User interface control board failure

Check/Repair

Disconnect electrical power from the range and replace the user interface board. The user interface control board may have more than one version. Use the latest revision of the user interface control board.

Possible parts
User interface control board
F010

Runaway temperature (oven temperature is over 600 degrees and increasing)

Check/Repair

Disconnect power from the range. Check the resistance of the oven temperature sensor probe using a multimeter. You should measure about 1,100 ohms resistance through the sensor probe at room temperature. If not, replace the sensor probe. If the oven overheats and the oven temperature sensor probe is okay, replace the relay control board because a stuck relay on the control board is causing the oven to overheat.

How-to help
Possible parts
Oven temperature sensor probe, relay control board
F011

Stuck key on the keypad

Check/Repair

The control detects a key has been pressed for 30 seconds or more. Make sure nothing is pushing against the keypad. Press the Stop key to clear the display. If the code won't clear, disconnect electrical power to the range and check the wire harness connections between the touch panel and the user interface control board. Reconnect any loose wires or replace the wire harness if damaged. If the wiring is okay, replace the touch panel. If the problem continues, replace the user interface control board.

Possible parts
Touch panel,, user interface control board,
F012

Touch panel and user interface control board mismatch

Check/Repair

This code appears when you replace the touch panel or the user interface control board using the wrong part. Use your range model number to check the part number and install the correct replacement part.

Possible parts
User interface control board, touch panel
F013

User interface control board failure

Check/Repair

Disconnect electrical power, wait 30 seconds and restore power. If the error code returns, replace the user interface control board.

Possible parts
User interface control board
F015

Touch panel failure

Check/Repair

Disconnect electrical power, wait 30 seconds and restore power. If error code returns, replace the touch panel.

Possible parts
Touch panel
F017

User interface board is unable to configure the touch panel

Check/Repair

Disconnect electrical power, wait 30 seconds and restore power. If the error code returns, disconnect electrical power and check the wire harness connections between the touch panel and the user interface control board. Reconnect any loose wires or replace the wire harness if damaged. If you just replaced the user interface control board or the touch panel, you may have used the wrong part. Use your range model number to check the part number and install the correct replacement part. If you didn't replace a part before the code appeared and the wire harness connections are okay, replace the user interface control board. If the problem continues, replace the touch panel.

Possible parts
User interface control board, touch panel
F018

Relay control board failure

Check/Repair

Disconnect electrical power to the range and replace the relay control board.

How-to help
Possible parts
Relay control board
F019

User interface control board is unable to configure the relay control board

Check/Repair

Disconnect power to the unit, wait 30 seconds and restore power. If the error returns, disconnect electrical power and check the wire harness connections between the user interface control board and the relay control board. Reconnect any loose wires or replace the wire harness if damaged. If you just replaced the user interface control board or the relay control board, you may have used the wrong part. Use your range model number to check the part number and install the correct replacement part. If you didn't replace a part before the code appeared and the wire harness connections are okay, replace the user interface control board. If the problem continues, replace the relay control board.

How-to help
Possible parts
User interface control board, relay control board
F022

Communication failure between the user interface board and the relay control board

Check/Repair

Disconnect power to the unit, wait 30 seconds and restore power. If the error returns, check the wire harness connections between the user interface board and the relay control board. Reconnect any loose wires or replace the wire harness if damaged. If the wiring harness is okay, replace the relay control board. If the problem continues, replace the user interface control board.

How-to help
Possible parts
Relay control board, user interface control board
F023

Communication failure between the user interface board and the touch panel

Check/Repair

Disconnect power to the unit, wait 30 seconds and restore power. If the error returns, check the wire harness connections between the user interface board and the touch panel. Reconnect any loose wires or replace the wire harness if damaged. If the wiring harness is okay, replace the touch panel. If the problem continues, replace the user interface control board.

Possible parts
Touch panel, user interface control board
F025 or F027

Communication between the user interface board and the relay board can't be initiated

Check/Repair

Disconnect power to the unit, wait 30 seconds and restore power. If the error returns, disconnect electrical power and check the wire harness connections between the user interface control board and the relay control board. Reconnect any loose wires or replace the wire harness if damaged. If you just replaced the user interface control board or the relay control board, you may have used the wrong part. Use your range model number to check the part number for the replacement part and install the correct part. If you didn't replace a part before the code appeared and the wire harness connections are okay, replace the relay control board. If the problem continues, replace the user interface control board.

How-to help
Possible parts
Relay control board, user interface board
F028 or F029

Communication between the user interface board and the touch panel can't be initiated

Check/Repair

Disconnect power to the unit, wait 30 seconds and restore power. If the error returns, disconnect electrical power and check the wire harness connections between the user interface control board and the touch. Reconnect any loose wires or replace the wire harness if damaged. If you just replaced the user interface control board or the touch panel, you may have used the wrong part. Use your range model number to check the part number and install the correct replacement part. If you didn't replace a part before the code appeared and the wire harness connections are okay, replace the touch panel. If the problem continues, replace the user interface control board.

Possible parts
Touch panel, user interface board
F030 or F031

Oven temperature sensor probe failure

Check/Repair

Disconnect power from the range. Check the resistance of the oven temperature sensor probe using a multimeter. You should measure about 1,100 ohms of resistance through the sensor probe at room temperature. If not, replace the sensor probe.

F033

Meat probe temperature sensor shorted or too hot

Check/Repair

The control triggers this code if the meat probe detects temperature above 392 degrees F. Make sure you fully insert the meat probe into the meat. The meat probe will detect oven cavity temperature higher than 392 degrees if you don't fully insert the meat probe tip into the meat. Also, make sure that you insert the meat probe jack into the receptacle. A partially inserted meat probe jack can short the contacts in the receptacle, causing this error code. Check the resistance of the meat probe using a multimeter. At room temperature (77 degrees), you should measure about 50,000 ohms through the meat probe. Replace the meat probe if resistance is off. Replace the relay control board if meat probe resistance is normal and the other problems mentioned above aren't evident.

How-to help
Possible parts
Meat probe, relay control board
F050

Oven relay board can't detect the status of the door lock switches

Check/Repair

Disconnect power from the range. Check the wire harness connections between the door lock switches and the relay control board. Reconnect any loose wires or replace the wire harness if damaged. Check to see if the door lock switches work properly using a multimeter. Replace the door lock assembly if the switches don't work. Replace the relay control board if the wires and switches are all okay.

How-to help
Possible parts
Door lock assembly, wire harness, relay control board
F090

Door lock error

Check/Repair

The relay control board doesn't detect the door lock motor operating. Disconnect power to the unit, wait 30 seconds, then restore power. Try again to lock the oven door by initiating the Oven Lockout or starting a Clean Cycle. If the door lock motor doesn't run, disconnect power to the range and check the wire harness connections between the door lock assembly and the relay control board. Reconnect any loose wires or replace the wire harness if damaged. If the wiring is okay, replace the door lock assembly. If the problem continues, replace the relay control board.

How-to help
Possible parts
Door lock assembly, relay control board, wire harness
F095

Door lock motor doesn't stop running

Check/Repair

If the door lock motor is constantly running, replace the relay control board because the relay on the circuit board is stuck. If the motor isn't running constantly when this code appears, replace the door lock assembly.

How-to help
Possible parts
Door lock assembly, relay control board
F096

Oven door has been detected open during a self-clean cycle.

Check/Repair

Make sure the oven door closes fully and pushes the door switch plunger in. Adjust the oven door hinges or replace the door hinges if damaged. Disconnect electrical power to the range and test the door switch for continuity with the door switch plunger pressed in. Replace the door switch if you don't measure continuity during that test. If the door switch is okay, check the wire harness connections between the door switch and the relay control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness is okay, replace the relay control board.

Symptoms common to all ranges

Choose a symptom to see related range repairs.

Main causes: faulty temperature sensor, electronic control board problem, control thermostat failure, weak burner igniter, oven door problem
Main causes: broken broiler element, weak or broken boil burner igniter, control system failure, faulty temperature sensor, wiring failure
Main causes: bad bake element, broken burner igniter, control system failure, blown thermal fuse, faulty temperature sensor, wiring failure
Main causes: power supply failure, blown thermal fuse, bad relay control board, damaged terminal block, wiring failure
Main causes: broken oven door lock assembly, wiring failure, electronic control board problem
Main causes: power supply problem, control thermostat or electronic control board failure, broken element, bad burner igniter
Main causes: food splatters, spilling food on the oven door, allowing liquid to drip through oven door vent when cleaning the door

Repair guides common to all ranges

These step-by-step repair guides will help you safely fix what’s broken on your range.

July 20, 2018
By Lyle Weischwill
How to replace a range oven door switch

The oven door switch detects whether the oven door is closed and helps control the oven light. Replace the switch if it doesn’t control the oven light properly.

Repair difficulty
Time required
 30 minutes or less
February 20, 2015
By Lyle Weischwill
How to replace a range oven door lock assembly

Oven door not locking? You can replace the lock assembly in less than 30 minutes. Here's how.

Repair difficulty
Time required
 30 minutes or less

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