Kenmore laundry center error codes

Kenmore

These error code explanations can help you diagnose a problem with your Kenmore Laundry Center. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for washing machines, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your laundry center.

Error Code
Condition
DIY advice
Fabric Softener and Lid Locked lights ON

Loose washer belt

Check/Repair

Unplug the laundry center and check the washer drive belt. Replace the belt if it's damaged or broken.

Possible parts
Drive belt
Fabric Softener and Spin lights ON

Blocked washer motor

Check/Repair

Unplug the laundry center and see if you can spin the agitator by hand. If not, remove the motor belt and attempt to spin the motor with the belt removed. If the motor won't spin, replace it. If the motor spins with the belt removed, check the drive components.

Possible parts
Drive motor, Drive components
Fabric Softener, Spin and Lid Locked lights ON

No water fill

Check/Repair

Make sure that the water supply faucets behind the washer are fully open. Check the fill hoses for kinks. If the water supply is okay, the problem could be a defective water inlet valve or the water-level pressure switch, or a wire harness failure.

Possible parts
Water inlet valve , Water level pressure switch, Wire harness
Fabric Softener , Wash, Rinse and Lid Locked lights ON

Water overflow

Check/Repair

Unplug the laundry center. If the washer continues filling, replace the water inlet valve. If the washer stops filling, replace the electronic control board because it's activating the inlet valve incorrectly. If the washer isn't overfilling, the water-level pressure switch or the electronic control board could be defective because it isn't detecting the actual water level in the washer.

Possible parts
Water inlet valve, Water level pressure switch, Electronic control board
Fabric Softener and Rinse lights ON

Not draining

Check/Repair

Check the house drain and the washer drain hose for clogs. If the drain path is clear, replace the drain pump if it won't pump water when activated. Replace the electronic control board if it doesn't activate the drain pump.

Possible parts
Drain pump, Washer control board
Fabric Softener, Rinse and Lid Locked lights ON

Can't detect water temperature

Check/Repair

The thermistor detects water temperature for the electronic control board. Unplug the washer and check the wire harness connections between the thermistor and the electronic control board. Replace the wire harness if damaged. Replace the thermistor if the wiring is okay. If the problem persists, replace the electronic control board.

Possible parts
Thermistor, Wire harness, Electronic control board
Fabric Softener, Rinse and Spin lights ON

Motor speed not detected

Check/Repair

The electronic control board uses a speed sensor mounted on the motor to detect motor speed. Unplug the laundry center and check that the wire harness for the speed sensor is connected. Replace the wire harness if damaged. If the wire harness is okay, the problem could be a defective speed sensor, failed drive motor or defective electronic control board.

Possible parts
Speed sensor, Washer drive motor, Electronic control board, Wire harness
Fabric Softener, Rinse, Spin and Lid Locked lights ON

Lid lock won't work

Check/Repair

Unplug the laundry center and check the wire harness connections between the electronic control board and the lid lock. Replace the wire harness if damaged. If the wire harness is okay, replace the lid lock assembly. If the problem persists, replace the electronic control board.

Possible parts
Lid lock assembly, Electronic control board, Wire harness
Fabric Softener and Wash lights ON

Lid switch not opening

Check/Repair

The electronic control board doesn't detect the lid switch opening for 3 consecutive cycles and assumes that the lid switch is broken. Replace the lid switch if damaged. If the lid switch is okay, replace the electronic control board.

Possible parts
Lid switch, Electronic control board
Fabric Softener, Wash, Spin and Lid Locked lights ON

Electronic control board failure

Check/Repair

The washer control board is defective. Unplug the laundry center and replace the electronic control board.

Possible parts
Electronic control board
Fabric Softener, Wash and Rinse lights ON

Electronic control board failure

Check/Repair

The washer control board is defective. Unplug the laundry center and replace the electronic control board.

Possible parts
Electronic control board
Fabric Softener, Wash, Rinse, Spin and Lid Locked lights ON

Electronic control board failure

Check/Repair

The washer control board is defective. Unplug the laundry center and replace the electronic control board.

Possible parts
Electronic control board

Symptoms common to all laundry centers

Choose a symptom to see related laundry center repairs.

Main causes: blocked exhaust vent, clogged lint screen, bad timer, moisture sensing problems, weak gas valve coils, bad heating element
Main causes: control system failure, broken heating element, bad gas valve coils, gas supply failure, voltage supply problem, blown fuse
Main causes: bad lid switch or lid lock, drive motor failure, broken motor coupler, bad timer, faulty electronic control board
Main causes: unbalanced load, broken suspension springs or shocks, worn snubber ring
Main causes: broken lid switch or lid lock, faulty drive motor, drain system problem, broken drive system components
Main causes: lack of water supply, failed lid switch or lid lock, bad water level pressure switch, control system failure, bad water valve
Main causes: door not fully shut, bad door switch, faulty push-to-start switch, wiring failure, bad drive motor, blown fuse, control failure
Main causes: broken dryer drive belt, weak drive motor, binding drum seals
Main causes: clogged drain system, blocked drain hose, bad drain pump

Repair guides common to all laundry centers

These step-by-step repair guides will help you safely fix what’s broken on your laundry center.

How to replace a laundry center washer lid lock switch

If the washer fills but won’t start the agitation cycle, the lid lock switch could be defective.

Repair difficulty
Time required
 15 minutes or less
July 1, 2015
By Lyle Weischwill
How to replace a laundry center washer timer

If the washer doesn't fill, spin or drain, the timer could be the problem.

Repair difficulty
Time required
 30 minutes or less
How to replace a laundry center dryer drive belt

If the dryer motor runs but the drum doesn’t turn, the drive belt is likely broken. Replace it, following the steps in this repair guide.

Repair difficulty
Time required
 60 minutes or less

Articles and videos common to all laundry centers

Use the advice and tips in these articles and videos to get the most out of your laundry center.

June 5, 2018

Displaying error codes on Kenmore and Frigidaire laundry centers

By Sears PartsDirect staff

Step-by-step directions for entering the diagnostic test mode.

October 26, 2016

How to repair broken or damaged wires video

By Sears PartsDirect staff

Learn how to repair broken, frayed or damaged wires in your appliances.

January 18, 2016

How to use a multimeter to test electrical parts video

By Sears PartsDirect staff

Learn how to use a multimeter to check for wiring problems in an appliance that's not working