Laundry Center: Washer won't drain

A clog in the laundry center washer's drain system or a failed drain pump can prevent the washer from draining the water.

First, check the house drain for your laundry center for a clog and clear the house drain if clogged. If the house drain for the laundry center is okay, check the drain pump and drain hose for clogs and clear any clogs in the drain system. If the washer's drain system is clear, reassemble the washer and test the washer to see if the drain pump runs when activated. If the drain pump doesn't run or the pump motor runs but the pump doesn't drain out the water, then you may need to replace the drain pump.

laundry center

These repairs may help solve your laundry center problem

Repair or replace the laundry center drain pump

Repair or replace the laundry center drain pump

The drain pump removes water from the washer at the appropriate times during the wash cycle. The pump's bearing can seize, the seal can fail or the impeller blades can break. In addition, on a belt-drive pump, the belt can break, and the pulley can shear off. A humming noise when the washer is full of water is a common symptom of a failing pump. In some cases, you can repair the pump by clearing it of debris, fixing wiring failures or rebuilding it to replace a seal. If the pump can't be repaired or rebuilt, replace it.

How to replace a laundry center washer drain pump

If your laundry center washer won't drain, it could be because the drain pump is broken. This DIY repair guide and video show how to replace a laundry center washer drain pump in less than 15 minutes.

Repair difficulty
Time required
 15 minutes or less
Read more

Symptoms common to all laundry centers

Choose a symptom to see related laundry center repairs.

Main causes: blocked exhaust vent, clogged lint screen, bad timer, moisture sensing problems, weak gas valve coils, bad heating element
Main causes: control system failure, broken heating element, bad gas valve coils, gas supply failure, voltage supply problem, blown fuse
Main causes: bad lid switch or lid lock, drive motor failure, broken motor coupler, bad timer, faulty electronic control board
Main causes: broken lid switch or lid lock, faulty drive motor, drain system problem, broken drive system components
Main causes: door not fully shut, bad door switch, faulty push-to-start switch, wiring failure, bad drive motor, blown fuse, control failure
Main causes: unbalanced load, broken suspension springs or shocks, worn snubber ring
Main causes: clogged drain system, blocked drain hose, bad drain pump
Main causes: broken dryer drive belt, weak drive motor, binding drum seals
Main causes: lack of water supply, failed lid switch or lid lock, bad water level pressure switch, control system failure, bad water valve

Repair guides common to all laundry centers

These step-by-step repair guides will help you safely fix what’s broken on your laundry center.

How to replace a laundry center washer drive motor

If the motor doesn’t run, you can replace it in less than an hour.

Repair difficulty
Time required
 45 minutes or less
How to replace a laundry center washer snubber ring

If the washer tub bangs the cabinet during the spin cycle even though the load is balanced, you might need to replace the snubber ring in the base of the washer.

Repair difficulty
Time required
 30 minutes or less
How to replace a laundry center washer lid lock switch

If the washer fills but won’t start the agitation cycle, the lid lock switch could be defective.

Repair difficulty
Time required
 15 minutes or less

Articles and videos common to all laundry centers

Use the advice and tips in these articles and videos to get the most out of your laundry center.

June 5, 2018

Displaying error codes on Kenmore and Frigidaire laundry centers

By Sears PartsDirect staff

Step-by-step directions for entering the diagnostic test mode.

October 26, 2016

How to repair broken or damaged wires video

By Sears PartsDirect staff

Learn how to repair broken, frayed or damaged wires in your appliances.

January 18, 2016

How to use a multimeter to test electrical parts video

By Sears PartsDirect staff

Learn how to use a multimeter to check for wiring problems in an appliance that's not working