EdgeStar laundry center error codes

Edgestar

These error code explanations can help you diagnose a problem with your EdgeStar laundry center. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for washing machines, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your laundry center.

Error Code
Condition
DIY advice
E10

Water fill problem

Check/Repair

The control detected that water level did not change for 7 minutes. Make sure the water supply faucets behind the appliance are fully open. Check the water fill lines for kinks or freezing (in the winter). Check the water inlet fill valves. If the valves don't open to fill the tub when activated, replace the water inlet valve assembly.

Possible parts
Water inlet valve assembly
E11

Water left in tub

Check/Repair

Check the drain hose for kinks and clogs. Clean debris from the coin trap. Replace the drain pump if it doesn't run when activated. Unplug the washer to clear the error code.

Possible parts
Drain pump
E12

Water overflow

Check/Repair

The water level sensor detects an overflow condition. Unplug the washer and, if the washer is overfilled, check the water inlet valve assembly for proper shut-off of water flow. If the water inlet valve assembly doesn't shut off water flow with the washer unplugged, replace the water inlet valve assembly. If the washer is empty when this error code appears, replace the water-level pressure switch.

Possible parts
Water inlet valve assembly, water level sensor
E20

Drain cycle error

Check/Repair

The drain pump never cycled on to drain water. Check the wire harness connections between the main control board and the drain pump. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the drain pump. If the problem continues, replace the main control board.

Possible parts
Drain pump, main control board, wire harness
E21

Slow drain

Check/Repair

The main control board didn't detect water level change for 6 minutes or longer. Check the drain hose for kinks and clogs. Clean debris from the coin trap. If the drain pump doesn't run when activated, check the wire harness connections between the drain pump and the main control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the drain pump. If the error continues, replace the main control board.

Possible parts
Drain pump, main control board, wire harness
E30 or E31

Door lock failure

Check/Repair

Unplug the appliance and check the wire harness connections between the main control board and door lock assembly. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the door lock assembly.

Possible parts
Door lock assembly, wire harness
E33

Water level sensor failure

Check/Repair

Unplug the appliance and check the wire harness connections between the water level sensor and the main control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the water level sensor.

Possible parts
Water level sensor, wire harness
E34 or E35

Water heater sensor failure

Check/Repair

Unplug the appliance and check the wire harness connections between the main control board and the water heater sensor. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay, replace the water heater sensor.

Possible parts
Water heater sensor, wire harness
E36

Water heating element failure

Check/Repair

Unplug the appliance and check the wire harness connections between the water heating element and the main control board. Reconnect any loose wires or replace the wire harness if damaged. Measure the resistance of the water heating element using a multimeter. You should measure about 14 ohms of resistance through the heating element. Replace the water heating element if you measure infinite resistance, indicating the heating element is broken.

Possible parts
Water heating element, wire harness
E37 or E38

Inlet air temperature sensor failure

Check/Repair

Unplug the appliance and check the wire harness connections between the inlet air temperature sensor and the main control board. Reconnect any loose wires or replace the wire harness if damaged. Check the resistance of the inlet air temperature sensor using a multimeter. You should measure around 5,000 ohms at room temperature. If resistance is off by more than 1000 ohms, replace the inlet air temperature sensor.

Possible parts
Inlet air temperature sensor, wire harness
E3A

Dryer heating element failure

Check/Repair

Unplug the appliance and check the wiring harness connection between the dryer heating element and the main control board. Reconnect any loose wires or replace the wire harness if damaged. Check the resistance of the dryer heating element. You should measure 13 ohms of resistance through the heating element. If the heating element and wiring is okay, replace the main control board. Replace the dryer heating element if you measure infinite resistance, indicating the heating element is broken.

Possible parts
Dryer heating element, main control board, wire harness
E40

Main control board EEPROM error

Check/Repair

The Electrically Erasable Programmable Read-Only Memory (EEPROM) on the main control board is corrupted. Unplug the appliance for 5 minutes, restore power and see if the code clears. If not, replace the main control board.

Possible parts
Main control board
E52, E53 or E54

Main control board error

Check/Repair

Unplug the appliance and replace the main control board.

Possible parts
Main control board
E55

High motor current

Check/Repair

Unplug the appliance for 5 minutes to reset the main control board. If the code returns after restoring power, check to see if the spin basket rotates freely. If the spin basket rotates freely, unplug the appliance and replace the main control board. If you detect resistance when rotating the spin basket, unplug the appliance and remove the drive belt from the motor pulley. Spin the drive motor pulley. Replace the drive motor if the motor pulley doesn't spin freely. If the drive motor pulley spins freely, check again for resistance when rotating the spin basket with the drive belt removed. If the spin basket won't rotate freely, check for an item stuck between the spin basket and the outer tub. Remove any item found. If you find no item caught between the spin basket and the outer tub, then the spin bearing seized up. You'll need to replace the appliance because the spin bearing isn't available as a replacement part.

Possible parts
Main control board, drive motor
E56 or E57

Motor inverter control board drawing too much current

Check/Repair

Overloading the appliance can cause this error. Reduce the load if overloaded. If the load is normal size, unplug the appliance and check the wire harness connections between the motor inverter control board and drive motor. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the motor inverter control board. If the problem continues, replace the drive motor.

Possible parts
Motor inverter control board, drive motor, wire harness
E58

Motor inverter board failure

Check/Repair

Unplug the appliance and check the wire harness connections between the motor inverter control board and drive motor. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the motor inverter control board.

Possible parts
Motor inverter control board, wiring harness
E59

Main control board overload

Check/Repair

Check to see if the spin basket rotates freely. If the spin basket rotates freely, unplug the appliance and replace the main control board. If you detect resistance when rotating the spin basket, unplug the appliance and remove the drive belt from the motor pulley. Spin the drive motor pulley. Replace the drive motor if the motor pulley doesn't spin freely. If the drive motor pulley spins freely, check again for resistance when rotating the spin basket with the drive belt removed. If the spin basket won't rotate freely, check for an item stuck between the spin basket and the outer tub. Remove any item found. If you find no item caught between the spin basket and the outer tub, then the spin bearing seized up. You'll need to replace the appliance because the spin bearing isn't available as a replacement part.

Possible parts
Main control board, drive motor
E70

Stuck start/pause button

Check/Repair

Unplug the appliance and replace the start/pause button. If the problem continues, replace the main control board.

Possible parts
Start/pause button, main control board
E71

Detergent dispenser failure

Check/Repair

Unplug the appliance and check the wire harness connections between the dispenser housing and the main control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the detergent dispenser housing.

Possible parts
Detergent dispenser housing, wire harness
E74

Detergent dispenser empty

Check/Repair

Add detergent to the dispenser.

Possible parts
E75

Fabric softener dispenser empty

Check/Repair

Add fabric softener to the dispenser.

Possible parts

Symptoms common to all laundry centers

Choose a symptom to see related laundry center repairs.

Main causes: blocked exhaust vent, clogged lint screen, bad timer, moisture sensing problems, weak gas valve coils, bad heating element
Main causes: control system failure, broken heating element, bad gas valve coils, gas supply failure, voltage supply problem, blown fuse
Main causes: bad lid switch or lid lock, drive motor failure, broken motor coupler, bad timer, faulty electronic control board
Main causes: unbalanced load, broken suspension springs or shocks, worn snubber ring
Main causes: broken lid switch or lid lock, faulty drive motor, drain system problem, broken drive system components
Main causes: lack of water supply, failed lid switch or lid lock, bad water level pressure switch, control system failure, bad water valve
Main causes: door not fully shut, bad door switch, faulty push-to-start switch, wiring failure, bad drive motor, blown fuse, control failure
Main causes: broken dryer drive belt, weak drive motor, binding drum seals
Main causes: clogged drain system, blocked drain hose, bad drain pump

Repair guides common to all laundry centers

These step-by-step repair guides will help you safely fix what’s broken on your laundry center.

How to replace a laundry center washer lid lock switch

If the washer fills but won’t start the agitation cycle, the lid lock switch could be defective.

Repair difficulty
Time required
 15 minutes or less
July 1, 2015
By Lyle Weischwill
How to replace a laundry center washer timer

If the washer doesn't fill, spin or drain, the timer could be the problem.

Repair difficulty
Time required
 30 minutes or less
How to replace a laundry center dryer drive belt

If the dryer motor runs but the drum doesn’t turn, the drive belt is likely broken. Replace it, following the steps in this repair guide.

Repair difficulty
Time required
 60 minutes or less

Articles and videos common to all laundry centers

Use the advice and tips in these articles and videos to get the most out of your laundry center.

June 5, 2018

Displaying error codes on Kenmore and Frigidaire laundry centers

By Sears PartsDirect staff

Step-by-step directions for entering the diagnostic test mode.

October 26, 2016

How to repair broken or damaged wires video

By Sears PartsDirect staff

Learn how to repair broken, frayed or damaged wires in your appliances.

January 18, 2016

How to use a multimeter to test electrical parts video

By Sears PartsDirect staff

Learn how to use a multimeter to check for wiring problems in an appliance that's not working