Goldstar Televisions with vcr or dvd Parts — Browse All Models

Troubleshooting your Goldstar television when it won't power up

• Check that the television power cord is fully plugged into the wall outlet. If you have the television plugged into a surge protector, make sure the surge protector is plugged into the wall outlet.
• Check the electrical wall outlet for power. Plug a night light or small appliance into the electrical wall outlet to see if the outlet has power. If the outlet is dead, reset the house circuit breaker for the electrical wall outlet.
• If the wall outlet is okay and you have the television plugged into a surge protector, reset the surge protector if the surge protector tripped. If the surge protector isn't tripped, plug the television directly into the wall outlet. If the television powers up when plugged directly into the wall outlet, replace the surge protector because it isn't allowing the television to get power.

Maintenance and cleaning tips for your Goldstar television

• Unplug the television from the wall outlet before performing any cleaning and maintenance tasks.
• Wipe down the screen gently using a soft, lint-free cloth.
• Remove deposits or stains from the screen using a soft cloth slightly moistened with a solution of mild soap (dish detergent) and warm water. Wipe soap residue off the screen using a soft cloth slightly moistened with plain water. Dry the screen using a soft, lint-free cloth.
• Never use strong chemicals or solvents such as paint thinner, alcohol or benzene for cleaning the screen.
• Check the television stand for stability and tighten any loose screws or fasteners. Make sure the television is properly secured to the home entertainment stand so it won't topple.
• Check the mounting brackets for the home entertainment stand. Tighten any loose screws in the mounting brackets.
• Clean dust and lint from ventilation slots and grills in the television cabinet. Use dry, canned air to clear air ventilation slots and grills if needed.
Wipe down the television cabinet with a soft cloth moistened with water. Dry the cabinet with a soft, lint-free cloth.
• Plug the television power cord back into the wall outlet.