Your Whirlpool electric cooktop is one of the busiest appliances in your kitchen. You depend on your Whirlpool electric cooktop every day to prepare family meals. When your electric cooktop encounters a failure, you'll want to fix the problem quickly. Depend on Sears PartsDirect to have the Whirlpool repair parts you need to fix any electric cooktop failure.
Radiant surface element. The radiant surface element is positioned under the ceramic glass cooktop and provides heat for a cooking area of the cooktop.
Burner control switch. The burner control switch turns the burner element on and off and controls the heating level of the element.
Burner knob. The burner knob attaches to the burner control switch stem and lets you turn on and off the element. The burner knob also lets you control how much heat the element provides.
Indicator light. The indicator light tells you when a surface burner is being used.
Troubleshooting your Whirlpool electric cooktop when a surface element doesn't heat
On a cooktop that uses surface element switches to control the elements, a failed surface element switch can prevent the surface element from heating. On electronically-controlled cooktops, a failed surface element relay on the electronic control board that controls surface elements can keep a surface element from heating.
No matter which type of control your cooktop uses, a broken surface element won't heat. If your cooktop uses coil surface elements, examine the element that isn't heating and replace the coil element if you see a cracked or broken coil. Radiant surface elements are harder to check for damage because they're under the glass cooktop. Unplug the cooktop and remove the burner box to access and check a radiant surface element that isn't heating. Replace the surface element if you see a break in the ribbon element.
A radiant surface element has a limiter switch that cycles the radiant element off to protect the ceramic glass cooktop from overheating. A failed limiter switch won't allow the radiant element to heat. Disconnect electric power to the cooktop and check for continuity through the limiter switch using a multimeter. You should measure near 0-ohms of resistance through the limiter switch indicating that the switch is allowing current to flow through the element. If you measure OL or "open load" indicating that the switch isn't allowing current to flow through the element, then the limiter switch has failed. The limiter switch is often included with a radiant element but not always. Replace the limiter switch if it's a separate part and it's preventing the radiant surface element from heating. If the limiter isn't available as a separate part, replace the radiant surface element.
Error Codes
Installation guide
Owner’s manual
