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Fitness & Exercise

Model # 21-3688A Official DP exercise equipment

Here are the diagrams and repair parts for Official DP 21-3688A exercise equipment, as well as links to manuals and error code tables, if available.

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Model diagram and schematic

SEARCH WITHIN THIS MODEL

ALL PARTS

Showing 10 of 80 parts |

Lock Nut 25001500

#48

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Lock nut

Part #25001500

The manufacturer no longer makes this part, and there's no substitute part

Lock Nut 25018700

#16D

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Lock nut

Part #25018700

The manufacturer no longer makes this part, and there's no substitute part

Washer 26006300

#53

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Washer

Part #26006300

The manufacturer no longer makes this part, and there's no substitute part

Screw 20016000

#39

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Screw

Part #20016000

The manufacturer no longer makes this part, and there's no substitute part

Washer 26000400

#52

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Washer

Part #26000400

The manufacturer no longer makes this part, and there's no substitute part

"j" Bolt 23020700

#38

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"j" bolt

Part #23020700

The manufacturer no longer makes this part, and there's no substitute part

Label 62417200

#27Q

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Label

Part #62417200

The manufacturer no longer makes this part, and there's no substitute part

Bushing 09175900

#24E

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Bushing

Part #09175900

The manufacturer no longer makes this part, and there's no substitute part

Motor Mount 38355910

#24A

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Motor mount

Part #38355910

The manufacturer no longer makes this part, and there's no substitute part

Bushing 37040100

#14

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Bushing

Part #37040100

The manufacturer no longer makes this part, and there's no substitute part

Symptoms for elliptical machines

Choose a symptom to see related elliptical repairs.

Why does my elliptical rock?

Main causes: leveling feet need to be adjusted, loose frame bolts, unstable flooring…

Why won't my elliptical's console turn on?

Main causes: dead batteries, power supply failure, bad wiring connections, faulty control console…

How do I tighten elliptical handle bars?

Main causes: loose fastening bolts, damaged handle bars…

Why is my elliptical's console display dim?

Main causes: weak batteries, loose wires, faulty control console…

Why won't my elliptical's pedal resistance change?

Main causes: bad resistance motor, faulty control console, wiring failure…

Why does my elliptical display the wrong speed?

Main causes: faulty reed switch, reed switch needs adjustment, wiring failure, bad control console…

Why does my elliptical make squeaking noises?

Main cause: lack of lubrication on pivot points…

Why can't my elliptical detect my heart rate?

Main causes: dirty heart rate sensors, wiring failure, bad control console…

Repair guides for elliptical machines

These step-by-step repair guides will help you safely fix what’s broken on your elliptical.

How to replace an elliptical resistance motor

How to replace an elliptical resistance motor

If the resistance motor is not changing the resistance on your elliptical, replace it using these steps.…

Repair difficulty

Time required

15 minutes or less

How to adjust an elliptical reed switch

How to adjust an elliptical reed switch

If the console doesn't display the correct speed on your elliptical, adjust the reed switch using these steps.…

Repair difficulty

Time required

15 minutes or less

How to replace an elliptical console

How to replace an elliptical console

If the console on your elliptical doesn't work, replace it by following these 3 easy steps.…

Repair difficulty

Time required

15 minutes or less

Effective articles & videos to help repair your fitness & exercise

Use the advice and tips in these articles and videos to get the most out of your elliptical.

Top questions about Sears and Sears PartsDirect

Top questions about Sears and Sears PartsDirect

Get answers to frequently asked questions about Sears and Sears PartsDirect.…

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