This step-by-step washer repair guide shows how to replace the drain pump in a top-load washer. If your washer won't drain, first check the washer drain for a clog and the washer drain hose for a kink—don't skip this basic troubleshooting step. If the drain and drain hose are clear, replace the drain pump with a manufacturer-approved replacement part if the pump runs but doesn't pump out the water, or if it doesn't run at all because the motor no longer works.
This repair procedure is for Kenmore, Whirlpool, Maytag and Amana top-load washers. Use the same basic steps to replace the drain pump in Samsung, LG, Frigidaire and GE top-load washers.
We also have instructions for replacing the drain pump on a front-load washer.
This video shows how to replace the drain pump in a top-load washing machine.
Shut off the electricity and water
Unplug the power cord from the wall outlet. Turn off the water supply valves for the washer.
Wear work gloves to protect your hands.
Have someone help you move the washer away from the wall.
Disconnect the hoses
Mark which fill hose goes to the hot connector and which goes to the cold.
Using channel lock pliers, carefully loosen and remove both fill hoses. Expect some water to pour out.
Pull the drain hose out of the standpipe behind the washer. Expect some water to pour out.Tip: Wipe up water spills with a towel to prevent slipping.
Disconnect the hoses from the back of the washer.
Carefully lay the washer on its front panel
Move the washer to an area where you can work on it.
Lay cardboard or towels in front of the washer to prevent scratching the front of the washer.
Carefully tilt the washer forward and lay it on the front panel so that you can access the drain pump from the bottom of the washer.
Lay the washer down on its front panel.
Remove the drain pump
Use pliers to release the spring clamp on the drain hose.
Pull the drain hose off the drain pump.
Open the cover that protects the wire harness plug on the drain pump.
Pull the wire harness plug out of the receptacle on the drain pump.
Remove the 3 bolts that secure the drain pump to the bottom of the washer tub.
Pull the pump off and set it aside for disposal.
Release the drain hose spring clamp.
Pull the drain hose off of the drain pump.
Open the wire harness plug cover.
Disconnect the wire harness from the drain pump.
Remove the drain pump bolts.
Remove the drain pump.
Install the new drain pump
Position the new drain pump on the bottom of the washer and secure it using the 3 bolts.
Plug the wire harness into the receptacle on the new pump.
Close the cover on the wire harness connection. Push the drain hose back onto the outlet of the drain pump.
Secure it with the spring clamp.
Set the washer upright
Carefully set the washer upright and move it close enough to the fill hoses that you can reconnect them.
Reinstall the fill hoses
Thread the fill hoses onto the connections on the back of the washer.
Tighten the connections firmly using a pair of channel lock pliers.
Restore the water and power
Turn on the water supply valves.
Tighten the connection if you find a slight leak. Plug the washer into the electrical outlet.
Return the washer to its original location.
The shifter motor switches the washer's drive motor between the agitate and spin modes. If your washer's basket won't budge, the shifter could be the problem. Follow these steps to replace it in less than 45 minutes.
The drive block rotates the spin basket. If the basket wobbles or rattles in the spin mode because the drive block is worn out, replace the drive block following these directions.
If the spin basket on your top-load washer is damaged, you can replace it with a new one. Just follow these step-by-step instructions.
Making Sears PartsDirect videos is hard work, but resident DIY expert Wayne always manages to have fun. See for yourself in this blooper roll.
Learn how to repair broken, frayed or damaged wires in your appliances.
If the washer is a-rockin', we can explain.