This DIY washer repair guide explains how to replace the agitator dogs in a top-load washer. The agitator dogs grip the teeth inside the agitator to create a one-way ratcheting motion in the upper part of the agitator. That one-way motion combines with the back-and-forth motion at the bottom of the agitator to move garments through the water during the agitate cycle. If the top part of the agitator moves in two directions, the agitator dogs have likely worn out. Replace the agitator dogs with a manufacturer-approved replacement part.
Use these steps to replace agitator dogs in Kenmore, Whirlpool, Maytag, Estate, Crosley, Roper and Amana top-load washers.
This video explains how to replace the agitator dogs on a top-load washer.
Shut off the electricity
Unplug the power cord from the wall outlet.
Wear work gloves to protect your hands.
Remove the agitator
Pull the fabric softener dispenser off of the top of the agitator.
Pull the dust cap out of the agitator.
Use a 7/16" socket with an extension to remove the agitator bolt.
Pull the agitator out of the washer and set it on a work surface.Tip: If your agitator has a plastic spring retainer above the agitator bolt with a 1/2" square hole at the top, use a 1/2" ratchet drive extension and ratchet to remove the spring retainer.
Remove the fabric softener dispenser from the top of the agitator.
Remove the agitator dust cap.
Remove the bolt from the agitator.
Pull out the agitator.
Remove the agitator dogs
Pull the top auger off of the agitator assembly.
Dump the agitator cam out of the top of the agitator auger.
Remove the plastic bearing from the cam. The plastic bearing holds the agitator dogs in place.
Pull the agitator dogs off of the cam.
Pull the top auger off the agitator.
Dump the cam out of the agitator.
Remove the plastic bearing from the agitator cam.
Remove the agitator dogs.
Install the new agitator dogs
Push the new agitator dogs into the cam.
Reinstall the plastic bearing on the cam to hold the agitator dogs in place.
Push the cam back into the agitator auger.
Position the auger back onto the top of the agitator assembly.
Install the new agitator dogs.
Reinstall the agitator
Push the agitator down on top of the agitator shaft.
Reinstall the 7/16" bolt and washer to secure the agitator to the agitator shaft.
Reinstall the dust cap.
Snap the fabric softener dispenser back on top of the agitator assembly.
Reinstall the agitator on the agitator shaft.
Restore the power
Plug the washer into the electrical outlet.
The shifter motor switches the washer's drive motor between the agitate and spin modes. If your washer's basket won't budge, the shifter could be the problem. Follow these steps to replace it in less than 45 minutes.
The drive block rotates the spin basket. If the basket wobbles or rattles in the spin mode because the drive block is worn out, replace the drive block following these directions.
If the spin basket on your top-load washer is damaged, you can replace it with a new one. Just follow these step-by-step instructions.
Making Sears PartsDirect videos is hard work, but resident DIY expert Wayne always manages to have fun. See for yourself in this blooper roll.
Learn how to repair broken, frayed or damaged wires in your appliances.
If the washer is a-rockin', we can explain.