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Samsung

Samsung top-load washer

These error code explanations can help you diagnose a problem with your Samsung top-load washer.

Samsung washer codes appear in the digital display of the control panel when the electronic control detects a component failure. Use the chart below to perform Samsung top-load washer troubleshooting and get your washing machine working again.

For repair how-to help, visit the PartsDirect repair help section, which includes repair help for washing machines, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your washer.

Error Codes

Error Code
1E
Condition

Water level sensor failure

Check / Repair

Unplug the washer and check the wire harness between the water level sensor and the main control board. Reconnect any loose wires or replace the wire harness if damaged. If you find no wiring problems, replace the water level sensor.

Possible Parts Required
Water level sensor, wire harness
Error Code
3E
Condition

Drive motor or hall sensor (tachometer) error

Check / Repair

Unplug the washer and check the wire harness between the drive motor and the electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If you find no wiring problems, replace the hall sensor. If the problem continues, replace the drive motor.

Possible Parts Required
Hall sensor (tachometer), drive motor
Error Code
nF or nF1
Condition

Water supply error

Check / Repair

Make sure that the water supply faucets behind the washer are fully open. Check for frozen water fill lines in the winter. Unplug the washer, shut off the water supply faucets and disconnect the fill hoses from the back of the washer to check for proper water flow. If water flow through the hoses is inadequate, have a plumber repair the water supply to the faucets. If water flows okay, check the inlet screens on the water inlet valve assembly. If the screens are clogged, replace the water inlet valve assembly rather than cleaning the screens. Cleaning could allow debris to enter the valves, resulting in the valves sticking open and causing a flood. Check the drain hose for proper installation. An improperly installed drain hose causes fill water to siphon out through the washer drain. If you find no problems with the water supply or drain hoses and you haven't already replaced the water inlet valve assembly, do so now.

Possible Parts Required
Water inlet valve assembly
Error Code
nD
Condition

Won't drain

Check / Repair

Check your house's washer drain and the washer's drain hose for clogs and clear any clogs found. Unplug the washer and check the drain pump for a clog. Clear the large item filter in the drain pump. If the drain pump doesn't drain the water when activated, replace it.

Possible Parts Required
Drain pump
Error Code
AE
Condition

Communication error between the main electronic control board and the display control in the control panel

Check / Repair

Unplug the washer and check the wire harness connections between the main electronic control board and the display control board in the control panel. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay, replace the display control board. If the problem continues, replace the main electronic control board.

Possible Parts Required
Display control board, main electronic control board
Error Code
E2
Condition

Stuck button

Check / Repair

A button on the control panel is stuck. Try to free the button. Press down directly on top of all keys on the control panel. If that doesn't free the stuck key, press down slightly off-center on all keys. If you can't free the button, replace the display control board.

Possible Parts Required
Display control board
Error Code
DS, FL or LO
Condition

Lid lock/switch failure

Check / Repair

The control detects that the washer lid is open while attempting to lock it or that the lid failed to unlock or lock. If the lid won't lock or unlock when closed, unplug the washer and replace the lid lock/switch assembly.

Possible Parts Required
Lid lock/switch assembly
Error Code
HE1
Condition

Heating element failure

Check / Repair

Unplug the washer and check the wire harness connections between the heating element and the main electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wires are okay, measure the resistance of the heating element using a multimeter. You should measure around 12 ohms of resistance through the heating element. If you measure infinite resistance through the heating element, replace it because the infinite resistance reading indicates it's broken. If the heating element and wiring connections are okay, replace the main electronic control board.

Possible Parts Required
Heating element, main electronic control board
Error Code
LE
Condition

Water leakage

Check / Repair

The control detects water level dropping during the wash or rinse portion of the cycle. Unplug the washer and replace the outer tub if it's cracked or damaged. Replace any damaged hoses or components connected to the outer tub. Check the drain hose for proper installation. An improperly installed drain hose causes fill water to siphon out through the washer drain.

Possible Parts Required
Outer tub, hoses and components attached to the tub
Error Code
OE
Condition

Water overflow

Check / Repair

If the washer is overfilled, unplug it to see if it continues to fill while unplugged. If it does, replace the water inlet valve assembly because the inlet water valves aren't shutting off water flow. If the washer isn't overfilled, replace the water level sensor because it isn't accurately detecting water level.

Possible Parts Required
Water inlet valve assembly, water level sensor
Error Code
tE1
Condition

Temperature too high or low

Check / Repair

Unplug the washer and check the wire harness connections between the temperature sensor and the main electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wires are okay, replace the temperature sensor.

Possible Parts Required
Temperature sensor
Error Code
dc
Condition

Unbalanced load

Check / Repair

An unbalanced is detected during the final spin. The basket won't spin over 150 rpm when this code is displayed. Cancel the cycle or let it end. Adjust the load and see if the washer spins properly. If not, inspect the suspension system and replace any defective parts.

Possible Parts Required
Suspension system components
Error Code
PE or PE1
Condition

Clutch motor failure

Check / Repair

Unplug the washer and check the wire connections between the clutch motor and the main electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wires are okay, disconnect the clutch motor wire harness and measure the resistance between terminals 1 and 3. You should measure around 2,000 ohms. If you measure infinite resistance, replace the clutch motor because the infinite resistance reading indicates that it's broken.

Possible Parts Required
Clutch motor, wire harness
Error Code
Sud or Sd
Condition

Excessive suds

Check / Repair

Excessive suds is detected during the cycle. The cycle goes into a suds kill routine by filling the tube with water and then tumbling the clothes. If this routine doesn't eliminate the suds, the control displays the Sd code. Use the right amount of high-efficiency (HE) detergent with future loads.

Possible Parts Required
HE detergent

Most common symptoms to help you fix your washers

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