LG pedestal washer error codes

LG

These error code explanations can help you diagnose a problem with your LG pedestal washer. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for washing machines, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your washer.

Error Code
Condition
DIY advice
dE1 or dE2

Drawer is not closed properly

Check/Repair

Close the drawer completely and start the cycle. If the drawer closes properly, unplug the washer and check the wire harness connections between the electronic control board and the drawer switch. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the drawer switch.

Possible parts
Drawer switch, wire harness
dE3

Lid is not closed properly

Check/Repair

Open the drawer and make sure the lid latch is free of clothing or other obstructions. Close the lid, shut the drawer and start the cycle. If the error code appears when the lid closes properly, unplug the washer and check the wire harness connections between the electronic control board and the lid switch. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the lid switch.

Possible parts
Lid switch, wire harness
IE

Slow fill

Check/Repair

Make sure the water supply faucets behind the washer are fully open. Check the water fill lines for kinks. Shut off the water supply and check the water inlet screens for clogs. Replace the water inlet valve assembly if you find the water inlet screens clogged. Unplug the washer and check the wire harness connections between the water inlet valves and the electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the valves don't open when activated, replace the water inlet valve assembly.

Possible parts
Water inlet valve assembly, wire harness
OE

Drains slowly

Check/Repair

Check the washer drain for a clog. Check the drain hose for a kink or restriction. Unplug the washer and check the wire harness connection between the electronic control board and the drain pump. Reconnect any loose wires or replace the wire harness if damaged. If the drain pump doesn't run when activated, replace it.

Possible parts
Drain pump, wire harness
Chimes repeatedly before the final rinse

Normal operation

Check/Repair

The repeating chime is an alert that allows you to add liquid fabric softener before the final rinse.

Possible parts
UE

Unbalanced load

Check/Repair

Redistribute the load inside the basket and restart the cycle. If the load is too small, it cannot be balanced. Add more garments to the load. Check the load to see if it's tangled. Heavy items mixed with light ones may not be able to balance properly. Remove some items if necessary. Unplug the washer and check the dampers that suspend the washer inside the drawer. Replace all 4 dampers if you find one or more damaged.

Possible parts
Dampers
tE

Electronic control board failure

Check/Repair

Unplug the washer and replace the electronic control board.

Possible parts
Electronic control board
FE

Water level is too high

Check/Repair

Unplug the washer and see if the water level increases. If it does, then a water inlet valve is stuck open. Shut off the water supply and replace the water inlet valve assembly.

Possible parts
Water inlet valve assembly
PE

Water level sensor failure

Check/Repair

Unplug the washer and check the wire harness connections between the water level sensor and the electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the water level sensor.

Possible parts
Water level sensor, wire harness
LE

Locked drive motor

Check/Repair

Unplug the washer and check the wire harness connections between the drive motor and the electronic control board. Also, check the wire harness connections between the motor tachometer and the electronic control board. Reconnect any loose wires or replace any damaged wire harness. Remove the motor rotor and check the rotor magnets for damage. Replace the rotor if you find damaged magnets. If the wire connections and rotor are okay, replace the motor tachometer. If the problem continues, replace the drive motor.

Possible parts
Motor rotor, motor tachometer, drive motor, wire harness
t cL

Time to run the Tub Clean cycle

Check/Repair

Empty the tub. Mix 1/4 cup of bleach with 1 quart of water and add the solution to the tub. Start the Tub Clean cycle. To skip the Tub Clean cycle when alerted, press one of the cycle selector buttons and start a wash cycle. The message will remain for a few more wash cycles, but then disappears until the next scheduled tub clean alert.

Possible parts
E7

Stacking switch error

Check/Repair

The pedestal washer will not operate as a standalone unit. It must be stacked under a full-size, compatible LG laundry appliance. The stacking switch won't operate if the pedestal washer is stacked under a non-LG appliance or an LG laundry appliance manufactured before 2009. If the pedestal washer is properly stacked under a compatible LG laundry appliance, then the stacking switch could be disconnected or defective. Unplug the pedestal washer and check the wire harness connections between the stacking switch and the electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the stacking switch.

Possible parts
Stacking switch

Symptoms common to all washers

Choose a symptom to see related washer repairs.

Main causes: worn agitator dogs, bad clutch, broken motor coupler, shifter assembly failure, broken door lock, suspension component failure
Main causes: no water supply, bad water valves, water-level pressure switch failure, control system failure, bad door lock or lid switch
Main causes: clogged drain hose, house drain clogged, bad drain pump, water-level pressure switch failure, bad control board or timer
Main causes: leaky water inlet valve, faulty water-level pressure switch, bad electronic control board
Main causes: water heater failure, bad water temperature switch, faulty control board, bad water valve, faulty water temperature sensor
Main causes: bad lid switch or door lock, bad timer or electronic control board, wiring failure, bad water inlet valve assembly
Main causes: unbalanced load, loose spanner nut, worn drive block, broken shock absorber or suspension spring, debris in drain pump
Main causes: lack of electrical power, wiring failure, bad power cord, electronic control board failure, bad user interface board
Main causes: broken lid switch or lid lock, bad pressure switch, broken shifter assembly, faulty control system

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