Kenmore compact top-load washer error codes


These error code explanations can help you diagnose a problem with your Kenmore compact top-load washer. The washer stops and the water level LED blinks when the washer encounters a problem. Three of the four cycle LEDs (Heavy Duty, Normal, Perm Press, Hand-Wash) turn on to indicate the specific error code. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for washing machines, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your washer.

Error Code
DIY advice
Normal, Perm Press and Hand-Wash

Long drain


Check the drain hose for a clog. Check for excessive suds because the pump can't drain sudsy water. Allow time for the suds to dissipate and then resume the cycle by pressing the Start/Off button. The control will drain the washer and resume the cycle. Unplug the washer and replace the drain pump if it won't drain water when activated.

Possible parts
Drain pump
Heavy Duty, Perm Press and Hand-Wash

Incorrect fill water level


Unplug the washer and check the wire harness connections between the water level pressure switch and the electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay, check the air hose on the water level pressure switch for proper connection and damage. Reconnect the air hose if loose or replace it if damaged. If the wire connections and air hose are okay, replace the water level pressure switch.

Possible parts
Water level pressure switch, air hose, wire harness
Heavy Duty, Normal and Hand-Wash

Unexpected fill during agitation or soak


This code will appear if you remove garments from the basket after the washer filled. Push the Start/Off button to reset the control. The control will fill the washer and resume the selected cycle. If you didn't remove any garments, then the tub could have a leak. Unplug the washer and check the tub, drain pump and drain hose for leaks. Replace any leaking components.

Possible parts
Tub, drain pump, drain hose
Heavy Duty, Normal and Perm Press

Slow fill


Select only the Cold water temperature button when using the portable installation because you control water temperature using the sink faucets. Unplug the washer and check the water inlet valve screens for clogs. If a screen is clogged, replace the water inlet valve rather than cleaning the screen. Cleaning could allow debris to enter the valve, resulting in the valve sticking open and causing a flood. If an inlet valve won't open when activated, replace the defective water inlet valve.

Possible parts
Water inlet valve

Symptoms common to all washers

Choose a symptom to see related washer repairs.

Main causes: worn agitator dogs, bad clutch, broken motor coupler, shifter assembly failure, broken door lock, suspension component failure
Main causes: no water supply, bad water valves, water-level pressure switch failure, control system failure, bad door lock or lid switch
Main causes: clogged drain hose, house drain clogged, bad drain pump, water-level pressure switch failure, bad control board or timer
Main causes: leaky water inlet valve, faulty water-level pressure switch, bad electronic control board
Main causes: water heater failure, bad water temperature switch, faulty control board, bad water valve, faulty water temperature sensor
Main causes: bad lid switch or door lock, bad timer or electronic control board, wiring failure, bad water inlet valve assembly
Main causes: unbalanced load, loose spanner nut, worn drive block, broken shock absorber or suspension spring, debris in drain pump
Main causes: lack of electrical power, wiring failure, bad power cord, electronic control board failure, bad user interface board
Main causes: broken lid switch or lid lock, bad pressure switch, broken shifter assembly, faulty control system

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