Kenmore 796 model top-load washer error codes

Kenmore

These error code explanations can help you diagnose a problem with your Kenmore top-load washer with a model number that starts with 796. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for washing machines, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your washer.

Error Code
Condition
DIY advice
IE

Washer fills slowly

Check/Repair

Check the water supply faucets behind the washer to make , sure that they are fully open. Check the fill hoses for kinks or freezing (in winter). Check the screens on the water inlet valves for debris or deposits. Replace the water inlet valve assembly if the water inlet screens are clogged.,

Possible parts
Water inlet valve assembly
dE

Lid not closed

Check/Repair

If the lid is closed and this message appears when you start the cycle, unplug the washer and check the wire harness connection on the lid lock/switch assembly. If the wiring connections are sound, the lid lock/switch assembly usually needs to be replaced.

Possible parts
Lid lock/switch assembly
dL

Lid lock failure

Check/Repair

Check for debris in the lid lock assembly that could prevent the lock mechanism from engaging. Unplug the washer and check the wiring connections on the lid lock/switch assembly. If you find no wiring problems, you usually need to replace the door lock/switch assembly.

Possible parts
Lid lock/switch assembly
FE

Water level too high

Check/Repair

The washer is usually fills continuously because a water valve failed when this code appears. Unplug the washer and shut off the water supply. The water inlet valve assembly usually needs to be replaced to fix this problem.

Possible parts
Water inlet valve assembly
E6

Clutch error

Check/Repair

The control detects a problem with the clutch motor. Unplug the washer. Check the wiring harness connections between the main electronic control board and the clutch motor. If the wiring connections are sound, the clutch motor or the main electronic control board usually needs to be replaced.

Possible parts
Clutch motor, Main electronic control board
uE

Load is out of balance or too small

Check/Repair

If a small load is in the washer, add a few towels or garments to the load. If the load is a normal size, then redistribute the load and see if the washer spins. If the washer tub moves and bangs violently during the spin cycle, one or more of the suspension rod/spring assemblies may need to be replaced. Unplug the washer and examine those components.

How-to help
Possible parts
Suspension rod/spring assembly
UE

Load is out of balance or too small

Check/Repair

If a small load is in the washer, add a few towels or garments to the load. If the load is a normal size, then redistribute the load and see if the washer spins. If the washer tub moves and bangs violently during the spin cycle, one or more of the suspension rod/spring assemblies may need to be replaced. Unplug the washer and examine those components.

How-to help
Possible parts
Suspension rod/spring assembly
tE

Thermistor error

Check/Repair

Unplug the washer and check the wiring between the control board and the thermistor (temperature sensor). If the wiring is sound, measure the resistance of the thermistor. It should read between 80,000 to 90,000 ohms) at room temperature. If the thermistor is defective, replace it. If resistance of the thermistor is normal through the circuit, replace the main electronic control board.

Possible parts
Thermistor, Main electronic control board
PE

Water level sensor failure

Check/Repair

Unplug the washer and check the wire harness connections between the water level sensor and the electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the water level sensor.

Possible parts
Water level sensor, wire harness
LE

Drive motor thermal overload tripped

Check/Repair

A failed drive motor or a restriction in the drive system of the washer causes this code. Unplug the washer. See if the basket spins freely. If not, examine and repair the cause of the restriction in the drive system. If the basket spins freely, check the wiring connections between the drive motor and the control board. Check the resistance through the drive motor windings. The winding should measure between 5 and 15 ohms. If the motor is defective, replace it.

Possible parts
Drive motor, Drive system components

Symptoms common to all washers

Choose a symptom to see related washer repairs.

Main causes: worn agitator dogs, bad clutch, broken motor coupler, shifter assembly failure, broken door lock, suspension component failure
Main causes: no water supply, bad water valves, water-level pressure switch failure, control system failure, bad door lock or lid switch
Main causes: clogged drain hose, house drain clogged, bad drain pump, water-level pressure switch failure, bad control board or timer
Main causes: leaky water inlet valve, faulty water-level pressure switch, bad electronic control board
Main causes: water heater failure, bad water temperature switch, faulty control board, bad water valve, faulty water temperature sensor
Main causes: bad lid switch or door lock, bad timer or electronic control board, wiring failure, bad water inlet valve assembly
Main causes: unbalanced load, loose spanner nut, worn drive block, broken shock absorber or suspension spring, debris in drain pump
Main causes: lack of electrical power, wiring failure, bad power cord, electronic control board failure, bad user interface board
Main causes: broken lid switch or lid lock, bad pressure switch, broken shifter assembly, faulty control system

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