GE front-load washer error codes

GE

These error code explanations can help you diagnose a problem with your GE front-load washer. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for washing machines, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your washer.

Error Code
Condition
DIY advice
E22

No fill or slow fill

Check/Repair

Make sure that both water supply valves behind the washer are fully open. In winter, check the fill lines for freezing. Check the drain system for a siphon problem. If the water inlet valve assembly is defective, replace it.

Possible parts
Water inlet valve assembly
E23

Washer overfilled with water

Check/Repair

Unplug the washer and, if the washer is overfilled with water, check the water inlet valve assembly for proper shutoff of water flow. Replace the water inlet valve assembly if the washer continues to fill with water while electrical power is disconnected. If the washer is empty when this error code appears, replace the water level sensor.

Possible parts
Water inlet valve assembly, Water level sensor
E30

No drain

Check/Repair

Remove excess suds; the washer can't drain excessively sudsy water. Unplug the washer and check the large-item filter in the drain pump for a clog. If the drain pump is defective, replace it.

Possible parts
Drain pump
E31

Draining timed out

Check/Repair

Unplug the washer and check the large item filter in the drain pump for a clog. If the drain pump is defective, replace it.

Possible parts
Drain pump
E38

Dispenser error

Check/Repair

The dispenser can't move into position. You usually hear the dispenser system shifting constantly before this code is displayed. Unplug the washer and check the mechanical linkage on the dispenser housing. Repair or replace any damaged parts.

Possible parts
Dispenser assembly parts
E39

Dispenser won't move

Check/Repair

The dispenser can't move into position or the dispenser switches aren't opening and closing. Unplug the washer and check the mechanical linkage on the dispenser housing. Repair or replace any damaged parts.

Possible parts
Dispenser assembly parts
E42 or E45

Drive motor drawing too much current

Check/Repair

Reduce the size of the load if the washer is too full. Rotate the spin basket to see if it spins freely. Remove any foreign objects trapped between the spin basket and the outer plastic tub. Unplug the washer and check the drive motor for loose wiring connections. If the wiring connections are okay, replace the drive motor. If the problem persists, replace the inverter control board, which is next to the motor and manages drive motor speed.

Possible parts
Drive motor, Inverter control board
E43

Inverter control board defective

Check/Repair

The main control board detects a defect in the inverter control board, which manages the drive motor speed. Replace the inverter control board.

Possible parts
Inverter control board
E46

Drive motor overheating

Check/Repair

Unplug the washer and reconnect any loose wiring connections to the drive motor. If the wiring connections are okay, replace the drive motor.

Possible parts
Drive motor
E47

Inverter control board is overheating

Check/Repair

Unplug the washer and reconnect any loose wiring connections to the drive motor. If the wiring connections are okay, replace the drive motor because it's making the inverter control board overheat. If the problem persists, replace the inverter control board.

Possible parts
Drive motor, Inverter control board
E48

Drive motor defective (open winding)

Check/Repair

Unplug the washer and reconnect any loose wiring connections to the drive motor. If the wiring connections are okay, replace the drive motor.

Possible parts
Drive motor
E49

Drive motor overloaded

Check/Repair

Reduce the size of the load if the washer is overloaded. Rotate the spin basket to see if it spins freely. Remove any foreign objects that may be trapped between the spin basket and the outer plastic tub. Unplug the washer and reconnect any loose wiring connections to the drive motor. If the wiring connections are okay, replace the drive motor. If the problem persists, replace the inverter control board.

Possible parts
Drive motor, inverter control board
E57 or E58

Main control board failure

Check/Repair

Unplug the washer for 3 minutes to reset the main control board. If the code returns after restoring power, unplug the washer and replace the main control board.

Possible parts
Main control board
E60, E61, E63 or E64

Door lock assembly, failure,

Check/Repair

Check the door lock assembly for damage or a loose wiring connection. If there are no problems, replace the door lock assembly.

Possible parts
Door lock assembly
E65

Water level sensor failure

Check/Repair

Unplug the washer and reconnect any loose wiring connections on the water level sensor. Replace the wire harness if damaged. If the wiring connections are okay, replace the water level sensor.

Possible parts
Water level sensor, Wire harness
E66 or E67

Water temperature sensor is defective

Check/Repair

Unplug the washer and reconnect any loose wiring connections on the water level sensor. Replace the wire harness if damaged. If the wiring connections are okay, replace the water temperature sensor.

Possible parts
Water temperature sensor, Wire harness
E70

Stuck key on the control panel

Check/Repair

Unplug the washer for 3 minutes to reset the control board. If the code returns when you plug the washer in, replace the control panel.

Possible parts
Control panel
E71

Defective main control board

Check/Repair

Unplug the washer for 3 minutes to reset the control board. If the code returns when you plug the washer in, replace the control panel.

Possible parts
Main control board

Symptoms common to all washers

Choose a symptom to see related washer repairs.

Main causes: worn agitator dogs, bad clutch, broken motor coupler, shifter assembly failure, broken door lock, suspension component failure
Main causes: no water supply, bad water valves, water-level pressure switch failure, control system failure, bad door lock or lid switch
Main causes: clogged drain hose, house drain clogged, bad drain pump, water-level pressure switch failure, bad control board or timer
Main causes: leaky water inlet valve, faulty water-level pressure switch, bad electronic control board
Main causes: water heater failure, bad water temperature switch, faulty control board, bad water valve, faulty water temperature sensor
Main causes: bad lid switch or door lock, bad timer or electronic control board, wiring failure, bad water inlet valve assembly
Main causes: unbalanced load, loose spanner nut, worn drive block, broken shock absorber or suspension spring, debris in drain pump
Main causes: lack of electrical power, wiring failure, bad power cord, electronic control board failure, bad user interface board
Main causes: broken lid switch or lid lock, bad pressure switch, broken shifter assembly, faulty control system

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