Kenmore 385 model sewing machine error codes
These error code explanations can help you diagnose a problem with your 385 Source Kenmore sewing machine. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for sewing machines, major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your sewing machine.
Zigzag motor error
The E1 Error code appears when the needle bar is up and the sewing machine can't prepare the zigzag motor to start. Unplug the sewing machine and check the wiring connections on the zigzag motor and circuit board A. Replace the fuse on circuit board A if the fuse is blown. Replace circuit board A if it has a burned spot. Replace the zigzag motor if the fuse blows and circuit board A is okay.
Feed motor error
The E2 Error code appears when the needle bar is down and sewing machine can't prepare the feed motor to start. Unplug the sewing machine and check the wiring connections on the feed motor and circuit board A. Replace the fuse on circuit board A if the fuse is blown. Replace circuit board A if it has a burned spot. Replace the feed motor if the fuse blows and circuit board A is okay.
Thread jam or circuit board A failure
Remove any thread jam in the sewing machine. Unplug the sewing machine and check the wiring connections on circuit board A. Replace circuit board A if it has a burned spot.
Thread jam or upper shaft sensor failure
Remove any thread jam in the sewing machine. Unplug the sewing machine and check the wiring on the upper shaft sensor and circuit board A. Reconnect any loose wires on the sensor and circuit board A. Replace the upper shaft sensor if defective. Replace circuit board A if it has a burned spot.
Blown fuse on circuit board A
Unplug the sewing machine and replace circuit board A if it has a burned spot on the board. Reconnect any loose wires on circuit board A. Replace the fuse on circuit board A. Have the sewing machine serviced if the fuse continues to blow.
Most common symptoms to help you fix your sewing machines
Choose a symptom to see related sewing machine repairs.
Main causes: dirty shuttle race, improper thread routing, incorrect thread tension…
Main causes: dirty shuttle race, wrong thread tension, bad needle timing, damaged needle, using the wrong type of needle…
Main causes: thread bunched up in the shuttle race, bad needle timing, internal drive gear failures…
Main causes: machine needs lubrication, internal gear failure…
Main causes: problems with the feed dogs, setting stitch length to 0…
Main causes: lack of lubrication, lint buildup, worn drive belt, faulty drive motor…
Main causes: disengaged clutch, broken drive belt, internal drive gear failure…
Main causes: faulty foot pedal, locked drive gears, wiring failure, bad drive motor…
Main causes: power supply failure, bad power cord, faulty On/Off switch…
Most common repair guides to help fix your sewing machines
These step-by-step repair guides will help you safely fix what’s broken on your sewing machine.
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If the drive motor on your sewing machine runs roughly or doesn't run at all, you can replace it in about 30 minutes usi…
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