Samsung RB series bottom-freezer refrigerator error codes

Samsung

These error code explanations can help you diagnose a problem with your Samsung RB Series refrigerator. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for washing machines, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your refrigerator.

Error Code
Condition
DIY advice
5 on Refrigerator Display

Refrigerator temperature sensor error

Check/Repair

Unplug the refrigerator and check the wiring connections in the refrigerator temperature sensor circuit. If the wiring connections are okay, replace the refrigerator temperature sensor. If the problem persists, replace the electronic control board.

How-to help
Possible parts
Refrigerator temperature sensor, Electronic control board
d on Refrigerator Display

Refrigerator defrost sensor error

Check/Repair

Unplug the refrigerator and check the wiring connections in the refrigerator defrost sensor circuit. If the wiring connections are okay, replace the refrigerator defrost sensor. If the problem persists, replace the electronic control board.

Possible parts
Refrigerator defrost sensor, Electronic control board
E5 on Freezer Display

Ambient temperature sensor error

Check/Repair

Unplug the refrigerator and check the wiring connections in the ambient temperature sensor circuit. If the wiring connections are okay, replace the ambient temperature sensor. If the problem persists, replace the electronic control board.

Possible parts
Ambient temperature sensor, Electronic control board
F5 on Freezer Display

Freezer temperature sensor error

Check/Repair

Unplug the refrigerator and check the wiring connections in the freezer temperature sensor circuit. If the wiring connections are okay, replace the freezer temperature sensor. If the problem persists, replace the electronic control board.

Possible parts
Freezer temperature sensor, Electronic control board
d5 on Freezer Display

Freezer defrost sensor error

Check/Repair

Unplug the refrigerator and check the wiring connections in the freezer defrost sensor circuit. If the wiring connections are okay, replace the freezer defrost sensor. If the problem persists, replace the electronic control board.

Possible parts
Freezer defrost sensor, Electronic control board

Symptoms common to all refrigerators

Choose a symptom to see related refrigerator repairs.

Main causes: leaky door gasket, defrost system failure, evaporator fan not running, dirty condenser coils, condenser fan not running
Main causes: blocked air vents, compressor problems, condenser or evaporator fan not working, control system failure, sensor problems
Main causes: jammed ice cubes, broken ice maker assembly, dirty water filter, kinked water line, bad water valve, freezer not cold enough
Main causes: water valve leaking, frozen or broken defrost drain tube, overflowing drain pan, cracked water system tubing, leaking door seal
Things to do: clean condenser coils, replace the water filter, clean the interior, adjust doors to prevent air leaks, clean the drain pan
Main causes: damaged door seal, faulty defrost sensor or bi-metal thermostat, broken defrost heater, bad defrost timer or control board
Main causes: control board or cold control failure, broken compressor start relay, compressor motor failure, defrost timer problems
Main causes: blocked vents, defrost system problems, evaporator fan failure, dirty condenser coils, bad sensors, condenser fan not working

Repair guides common to all refrigerators

These step-by-step repair guides will help you safely fix what’s broken on your refrigerator.

How to replace a refrigerator temperature control board

If the temperature in your refrigerator doesn't match the temperature you set, the problem could be the temperature control board—a service technician can give you a definite diagnosis. If the board is at fault, follow these steps to replace it yourself.

Repair difficulty
Time required
 30 minutes or less
July 20, 2015
By Lyle Weischwill
How to clean refrigerator condenser coils

Help your refrigerator run more efficiently by cleaning the condenser coils. It's easy and takes just a few minutes.

Repair difficulty
Time required
 15 minutes or less
July 20, 2015
By Lyle Weischwill
How to replace a refrigerator water valve

Replace the water valve that feeds water to the ice maker and water dispenser if it no longer controls the flow of water.

Repair difficulty
Time required
 30 minutes or less

Articles and videos common to all refrigerators

Use the advice and tips in these articles and videos to get the most out of your refrigerator.

May 23, 2016

Diagnosing refrigerator thermistor problems video

By Sears PartsDirect staff

If your refrigerator isn't cooling at the right temperature, the problem could be the thermistor. Here's how to check.

January 27, 2016

How to purge air from a refrigerator water dispenser video

By Sears PartsDirect staff

Follow the steps in this video to remove air from the water line connected to your refrigerator's water dispenser so the water dispenses smoothly.

January 18, 2016

Troubleshooting an Er If error code on a refrigerator video

By Sears PartsDirect staff

Learn how to fix your refrigerator if it's displaying an Er If error code.