Kenmore glass touch model electric range error codes

Kenmore

These error code explanations can help troubleshoot a problem with your Kenmore electric range with a glass touch panel control. You will find oven error codes on the electronic oven control board and cooktop codes on the surface burner controls. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for refrigerators, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your range.

Error Code
Condition
DIY advice
F10

Runaway temperature, oven heats when no cook cycle is programmed or defective oven temperature sensor

Check/Repair

Runaway temperature means that the oven temperature increases constantly above the set temperature because a stuck relay on the electronic oven control board causes an oven element to heat constantly. The electronic oven control senses the oven temperature remotely through the oven temperature sensor. A defective oven temperature sensor could cause the electronic control to detect the wrong oven temperature. Check the resistance through the oven temperature sensor using a multimeter. You should measure around 1080 ohms of resistance through the oven temperature sensor at room temperature. Replace the oven temperature sensor if resistance is off by more than 200 ohms. A defective wire harness can cause the electronic oven control board to detect the incorrect resistance through the oven temperature sensor. Replace the wire harness if it's defective. If the oven temperature sensor and wire harness are okay, replace the electronic oven control board because it's not detecting the correct temperature. Also replace the electronic oven control board if an oven element heats constantly due to a stuck relay.

F11

Defective glass touch panel

Check/Repair

Unplug the range for 30 seconds then plug it back in to restore power. If the code resumes after restoring power, unplug the range and check the wire harness connection between the glass touch panel and the electronic oven control board. If the wire harness connection is okay, replace the glass touch panel. If the code resumes after replacing the glass touch panel, replace the electronic oven control board.

How-to help
Possible parts
Glass touch panel, electronic oven control board
F12, F13, F15, F16, F17, F18 and LinE ERR

Electronic oven control board failure

Check/Repair

Unplug the range for 30 seconds then plug it back in to restore power. If the code resumes after restoring power, unplug the range and replace the electronic oven control board.

How-to help
Possible parts
Electronic oven control board
F14

Glass touch panel disconnected from the electronic oven control board

Check/Repair

Unplug the range and check the wire harness connection between the glass touch panel and the electronic oven control board. If the wire harness connection is okay, replace the glass touch panel. If the code resumes after replacing the glass touch panel, replace the electronic oven control board.

How-to help
Possible parts
Glass touch panel, electronic oven control board
F20

Communication failure between the electronic oven control board and the surface burner control system

Check/Repair

Unplug the range and check the wire harness connections between the electronic oven control board and the surface burner control components, such as the glass touch panel and cooktop user interface control board. If wire harness connections are okay, have a service technician examine and repair the range because the technician will need to conduct live voltage checks to determine the cause of the failure. Replace any parts the technician finds defective.

Possible parts
Glass touch panel, cooktop user interface control board, electronic oven control board, wire harness
F23 and F24

Communication failure between the convection fan speed control board and the electronic oven control board

Check/Repair

Unplug the range and check the wire harness connections between the electronic oven control board and the convection fan speed control board. If the wire harness connections are okay, replace the power control board assembly that includes the convection fan speed control board. If the problem continues, replace the electronic oven control board.

How-to help
Possible parts
Power control board assembly, electronic oven control board
F30 and F31

Oven temperature sensor failure

Check/Repair

Unplug the range and measure the resistance through the oven temperature sensor circuit from the electronic oven control board. You should measure around 1,080 ohms of resistance at room temperature. If resistance is off by more than 200 ohms, replace the oven temperature sensor. If resistance is okay, replace the electronic oven control board.

F90, F91, F92, F93, F94 and F95

Oven door lock failure

Check/Repair

Unplug the range and check the wire harness connections between the oven door lock assembly and the electronic oven control board. If the wiring connections are okay, replace the oven door lock assembly. If the problem continues, replace the electronic oven control board.

F0 13 and F0 15

User interface control board failure

Check/Repair

Unplug the range for 30 seconds then plug it back in to restore power. If the code resumes after restoring power, unplug the range and replace the user interface control board.

Possible parts
User interface control board
F5 00

Communication failure between the user interface control board and electronic oven control board

Check/Repair

Unplug the range and check the wire harness connections between the user interface control board, power relay control board and electronic oven control board. If the connections are okay, replace the wire harness between the user interface control board and the electronic oven control board. If the problem continues, replace the user interface control board.

Possible parts
Wire harness, user interface control board
F7 10, F7 01 and F7 02

Communication failure between the user interface control board and the glass touch panel

Check/Repair

Unplug the range and check the wire harness connections between the glass touch panel and user interface control board. If the wiring connections are okay, replace the user interface control board. If the problem continues, replace the glass touch panel, which includes the wire harnesses that connect to the user interface control board.

Possible parts
User interface control board, glass touch panel

Symptoms common to all ranges

Choose a symptom to see related range repairs.

Main causes: faulty temperature sensor, electronic control board problem, control thermostat failure, weak burner igniter, oven door problem
Main causes: broken broiler element, weak or broken boil burner igniter, control system failure, faulty temperature sensor, wiring failure
Main causes: bad bake element, broken burner igniter, control system failure, blown thermal fuse, faulty temperature sensor, wiring failure
Main causes: power supply failure, blown thermal fuse, bad relay control board, damaged terminal block, wiring failure
Main causes: broken oven door lock assembly, wiring failure, electronic control board problem
Main causes: power supply problem, control thermostat or electronic control board failure, broken element, bad burner igniter
Main causes: food splatters, spilling food on the oven door, allowing liquid to drip through oven door vent when cleaning the door

Repair guides common to all ranges

These step-by-step repair guides will help you safely fix what’s broken on your range.

July 20, 2018
By Lyle Weischwill
How to replace a range oven door switch

The oven door switch detects whether the oven door is closed and helps control the oven light. Replace the switch if it doesn’t control the oven light properly.

Repair difficulty
Time required
 30 minutes or less
February 20, 2015
By Lyle Weischwill
How to replace a range oven door lock assembly

Oven door not locking? You can replace the lock assembly in less than 30 minutes. Here's how.

Repair difficulty
Time required
 30 minutes or less

Articles and videos common to all ranges

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