Official Matrix generator parts

Troubleshooting your Matrix generator when no AC output current is available while the generator is running

Check the circuit breakers on the generator to see if a breaker tripped. Reset any tripped circuit breakers.

The device that you're trying to power up may be bad. Try plugging a different device into the generator.

Check the power cord for the device that you're trying to power. Replace the power cord or extension cord if it's frayed or damaged.

Shut off the generator and check wiring connections in the generator. Reconnect any loose wires and repair any broken wires.

What to do when your Matrix generator's engine won't stay running

• Check the oil. Most generator engines use a low oil level switch to shut off the engine when it detects low oil level. Add oil to the engine if oil level is low.
• Fuel system problems often cause the engine to stall, so you'll need to rebuild or replace the carburetor if it won't stay running.
• Stale gasoline can also cause the engine to stall. Replace the fuel in the gas tank with fresh gasoline.