Official LXI garage door opener parts

Troubleshooting your LXI garage door opener when it won't open the garage door

If your garage door won't open when you click the remote or press the button on the wall control, first make sure the garage door isn't locked. If the door isn't locked, pull the emergency release cord to check whether the door opens smoothly; fix the door tracks if the door binds when opening. If the door opens smoothly, you may need to adjust the up-force setting.

Activate the garage door opener with the emergency release still pulled to see if the trolley moves. If the trolley doesn't move when the motor runs, you may need to replace the gear and sprocket assembly or the drive and worm gears. A broken chain or belt can also prevent the trolley from moving. Use the tips in our video to troubleshoot the garage door opener if the motor runs but the trolley doesn't move.

If the door only moves a few inches and stops, the RPM sensor could be bad. If the motor doesn't run at all, you may need to replace the garage door opener logic board. Although rare, a failed drive motor is another reason why the door won't open. If the motor buzzes and doesn't move an unobstructed and disconnected trolley, replace the drive motor.

What to do when your LXI garage door opener reverses on its own

If the garage door only travels down an inch or so before reversing, something is probably blocking the beam between the two safety sensors at the bottom of the rails, or the sensors aren't aligned. Watch our safety sensor troubleshooting video to determine whether the sensors work; replace them if they're broken.

If your garage door stops and reverses direction after it's more than halfway down, you may need to adjust the downforce setting or adjust the door tracks so the door doesn't bind up on the way down.