Used youtube. It is a straightforward repair, but required some experience, strength, and "extra" tools. As I took of the back panel, I kept track of the sizes of screws for each hole with a sharpie. Taking off the plastic piece over the drum required strong fingernails and, for one tab, a screwdriver. The agitator was held on by one bolt but was DEEP. I need 1/4 inch socket, extension, 3/8 conversion, 2 3/8 extensions, 1/2 conversion and 1/2 extension. (Pic included next to my son's size 14 shoe). I also had a magnet to reach down to fish out and drop the bolt. I had to "jar" the agitator as it was stuck with yucky stuff that acted like a suction cup. Components came of the bottom in a common sense manner. Youtube video walked through this as well. Marked the gearbox holes as well with a sharpie which helped during the reinstall. The only part that might require 2 people is when the motor/belt is reinstalled because you have to stretch the belt as you pull down. I would have rated the ease of installation higher if the agitator would have been more easily accessible.