Citizen
Office

Model # MATE 12 Official Citizen printer

Here are the diagrams and repair parts for Official Citizen MATE-12 printer, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

  • Click a diagram to see the parts shown on that diagram.
  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

We encourage you to save the model to your profile, so it’s easy to access parts and manuals for your appliance whenever you log in.

For DIY troubleshooting advice and repair guides, visit our repair help section.

Model diagram and schematic

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Showing 10 of 65 parts  |

Speaker 214067
#34

Citizen mate 12 diagram

Speaker

Part #214067

The manufacturer no longer makes this part, and there's no substitute part

(a-13) Keyswitch Bracket 214046
#10

Citizen mate 12 diagram

(a-13) keyswitch bracket

Part #214046

The manufacturer no longer makes this part, and there's no substitute part

Power Cord 214019
#63

Citizen mate 12 diagram

Power cord

Part #214019

The manufacturer no longer makes this part, and there's no substitute part

Plastic Bag (for Pc) 214074
#62

Citizen mate 12 diagram

Plastic bag (for pc)

Part #214074

The manufacturer no longer makes this part, and there's no substitute part

(a-4) Middle Drive Bezel 214040
#4

Citizen mate 12 diagram

(a-4) middle drive bezel

Part #214040

The manufacturer no longer makes this part, and there's no substitute part

(a-19) Keyswitch 214052
#16

Citizen mate 12 diagram

(a-19) keyswitch

Part #214052

The manufacturer no longer makes this part, and there's no substitute part

Motherboard W/ega 214098
#29

Citizen mate 12 diagram

Motherboard w/ega

Part #214098

The manufacturer no longer makes this part, and there's no substitute part

(a-31) Ground Wire 214064
#25

Citizen mate 12 diagram

(a-31) ground wire

Part #214064

The manufacturer no longer makes this part, and there's no substitute part

(a-23) Slot Cover 214057
#20

Citizen mate 12 diagram

(a-23) slot cover

Part #214057

The manufacturer no longer makes this part, and there's no substitute part

Speaker Bracket 214072
#35

Citizen mate 12 diagram

Speaker bracket

Part #214072

The manufacturer no longer makes this part, and there's no substitute part

Repair guides for side-by-side refrigerators

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How to replace a defrost sensor in a side-by-side refrigerator

If frost is building up in the freezer of your side-by-side refrigerator, the defrost sensor could be at fault. You can …

Repair difficulty
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