Get free shipping on your order, with any water filter subscription. Find my filter

Open Hamburger Menu
Sears Parts Direct
Tips to find your model number
Kenmore

Kenmore 790 model induction cooktop

These error code explanations can help you diagnose a problem with your Kenmore induction cooktop with a model number beginning with 790. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for cooktops, as well as other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your cooktop.

Error Codes

Error Code
2
Condition

Left front element Down key is defective

Check / Repair

Disconnect power. Test wire harness cables and connections. If the connections are good, replace the left-side touch control board.

Possible Parts Required
Electronic control board
Error Code
3
Condition

Left front element Up key is defective

Check / Repair

Disconnect power. Test wire harness cables and connections. If the connections are good, replace the left-side touch control board.

Possible Parts Required
Electronic control board
Error Code
4
Condition

Left front element On/Off key is defective

Check / Repair

Disconnect power. Test wire harness cables and connections. If the connections are good, replace the left-side touch control board.

Possible Parts Required
Electronic control board
Error Code
6
Condition

Left rear element Down key is defective

Check / Repair

Disconnect power. Test wire harness cables and connections. If the connections are good, replace the left-side touch control board.

Possible Parts Required
Electronic control board
Error Code
7
Condition

Left rear element Up key is defective

Check / Repair

Disconnect power. Test wire harness cables and connections. If the connections are good, replace the left-side touch control board.

Possible Parts Required
Electronic control board
Error Code
8
Condition

Left rear element On/Off key is defective

Check / Repair

Disconnect power. Test wire harness cables and connections. If the connections are good, replace the left-side touch control board.

Possible Parts Required
Electronic control board
Error Code
10
Condition

Right rear element Down key is defective

Check / Repair

Disconnect power. Test wire harness cables and connections. If the connections are good, replace the right-side touch control board.

Possible Parts Required
Electronic control board
Error Code
11
Condition

Right rear element Up key is defective

Check / Repair

Disconnect power. Test wire harness cables and connections. If the connections are good, replace the right-side touch control board.

Possible Parts Required
Electronic control board
Error Code
12
Condition

Right rear element On/Off key is defective

Check / Repair

Disconnect power. Test wire harness cables and connections. If the connections are good, replace the right-side touch control board.

Possible Parts Required
Electronic control board
Error Code
14
Condition

Right front element Down key is defective

Check / Repair

Disconnect power. Test wire harness cables and connections. If the connections are good, replace the right-side touch control board.

Possible Parts Required
Electronic control board
Error Code
15
Condition

Right front element Up key is defective

Check / Repair

Disconnect power. Test wire harness cables and connections. If the connections are good, replace the right-side touch control board.

Possible Parts Required
Electronic control board
Error Code
16
Condition

Right front element On/Off key is defective

Check / Repair

Disconnect power. Test wire harness cables and connections. If the connections are good, replace the right-side touch control board.

Possible Parts Required
Electronic control board
Error Code
21
Condition

Timer Down key is defective

Check / Repair

Disconnect power. Test wire harness cables and connections. If the connections are good, replace the center touch control board.

Possible Parts Required
Electronic control board
Error Code
22
Condition

Timer Up key is defective

Check / Repair

Disconnect power. Test wire harness cables and connections. If the connections are good, replace the center touch control board.

Possible Parts Required
Electronic control board
Error Code
23
Condition

Warm (Keep Warm) key is defective

Check / Repair

Disconnect power. Test wire harness cables and connections. If the connections are good, replace the center touch control board.

Possible Parts Required
Electronic control board
Error Code
24
Condition

Lock key is defective

Check / Repair

Disconnect power. Test wire harness cables and connections. If the connections are good, replace the center touch control board.

Possible Parts Required
Electronic control board
Error Code
25
Condition

Power (Main Power) key is defective

Check / Repair

Disconnect power. Test wire harness cables and connections. If the connections are good, replace the center touch control board.

Possible Parts Required
Electronic control board
Error Code
30
Condition

Improper power supply (high voltage) or internal wiring failure

Check / Repair

Disconnect power. Check the power supply wiring. Have an electrician check the supply voltage. If the connections are good and the voltage is normal, the main power control board or filter control board is defective.

Possible Parts Required
Electronic control board
Error Code
31
Condition

Power Level Failure

Check / Repair

Disconnect power. Check the blue and black wire harness that connects the main power control board and the filter control board. If the connections are good, one or both of the control boards is defective.

Possible Parts Required
Electronic control board
Error Code
32
Condition

Low voltage output from the 12-volt power supply on the filter control board

Check / Repair

Disconnect power. Check the wire harness connections on the filter control board and the main power control board. If the connections are good, replace the filter control board.

Possible Parts Required
Electronic control board
Error Code
33
Condition

Improper voltage output from the filter control board

Check / Repair

Disconnect power. Check the wire harness connections on the filter control board and the main power control board. If the connections are good, replace the filter control board.

Possible Parts Required
Electronic control board
Error Code
34
Condition

Communication failure between the filter control board and the main power control board

Check / Repair

Disconnect power. Check the wire harness connections on the filter control board and the main power control board. If the connections are good, replace the main power control board. If problem persists, replace the filter control board.

Possible Parts Required
Electronic control board
Error Code
35
Condition

Improper power supply voltage (low voltage) or failed wiring connections

Check / Repair

Disconnect power. Check the power supply wiring. Have an electrician check the supply voltage. If the connections are good and the voltage is normal, the main power control board or filter control board is defective.

Possible Parts Required
Electronic control board
Error Code
36
Condition

Communication error between the main power control board and the filter control board

Check / Repair

Disconnect power. Check the wire harness connections on the filter control board and the main power control board. If the connections are good, replace the main power control board. If problem persists, replace the filter control board.

Possible Parts Required
Electronic control board
Error Code
39
Condition

Touch control board software incompatible with the filter control board after a new touch control board is installed

Check / Repair

Shut off power for 1 minute and then restore power. If the code returns, disconnect power and replace the touch control board. Check the part number for accuracy when reordering the touch control board.

Possible Parts Required
Electronic control board
Error Code
40
Condition

Communication error between the main power control board and the filter control board

Check / Repair

Disconnect power. Check the wire harness connections on the filter control board and the main power control board. If the connections are good, replace the main power control board. If problem persists, replace the filter control board.

Possible Parts Required
Electronic control board
Error Code
51
Condition

Left front temperature sensor failure

Check / Repair

Disconnect power. Test the element temperature sensor resistance with a volt/ohm meter. Resistance should measure about 1000 ohms at room temperature. If the sensor is defective, replace the element, which includes the sensor. If the resistance is normal, replace the power generator control board.

Possible Parts Required
Surface element, Electronic control board
Error Code
52
Condition

Left rear temperature sensor failure

Check / Repair

Disconnect power. Test the element temperature sensor resistance with a volt/ohm meter. Resistance should measure about 1000 ohms at room temperature. If the sensor is defective, replace the element, which includes the sensor. If the resistance is normal, replace the power generator control board.

Possible Parts Required
Surface element, Electronic control board
Error Code
53
Condition

Right rear temperature sensor failure

Check / Repair

Disconnect power. Test the element temperature sensor resistance with a volt/ohm meter. Resistance should measure about 1000 ohms at room temperature. If the sensor is defective, replace the element, which includes the sensor. If the resistance is normal, replace the power generator control board.

Possible Parts Required
Surface element, Electronic control board
Error Code
54
Condition

Right front temperature sensor failure

Check / Repair

Disconnect power. Test the element temperature sensor resistance with a volt/ohm meter. Resistance should measure about 1000 ohms at room temperature. If the sensor is defective, replace the element, which includes the sensor. If the resistance is normal, replace the power generator control board.

Possible Parts Required
Surface element, Electronic control board
Error Code
H in the display when element off and cold
Condition

Element temperature sensor is defective

Check / Repair

Disconnect power. Test the element temperature sensor resistance with a volt/ohm meter. Resistance should measure about 1000 ohms at room temperature. If the sensor is defective, replace the element, which includes the sensor. If the resistance is normal, replace the power generator control board.

Possible Parts Required
Surface element, Electronic control board
Error Code
Multiple codes
Condition

Disconnected wires

Check / Repair

Disconnect power. Check for disconnected wires between the control boards and components.

Possible Parts Required
Wire harness

Most common symptoms to help you fix your cooktops

Choose a symptom to see related cooktop repairs.

Main causes: lack of electrical power, gas supply failure, bad pressure regulator, control system failure…

Most common repair guides to help fix your cooktops

Effective articles & videos to help repair your cooktops

Use the advice and tips in these articles and videos to get the most out of your cooktop.

Using a wiring schematic to trace a current video

Using a wiring schematic to trace a current video

Find out what’s wrong with your appliance by following a circuit.…

7 uncommon tips for kitchen cleaning

7 uncommon tips for kitchen cleaning

These 7 kitchen-cleaning tips are out of the ordinary and super helpful.…

Cooktop common questions

Cooktop common questions

These common questions can help you make the most of your cooktop.…