Cooktop symptoms

It's hard to use your gas cooktop when the burners don't ignite. If you have an electric cooktop, it's frustrating when a surface element won’t heat. Our DIY troubleshooting pages can help you figure out how to fix a burner that’s not heating on your cooktop. Find the symptom that matches your cooktop problem and follow the troubleshooting steps to fix the failure. Use the search bar to find the replacement parts you need and follow our step-by-step repair guide instructions to install parts. Getting your cooktop back in top shape is easy using our symptom and troubleshooting advice.

cooktop

Symptoms common to all cooktops

Choose a symptom to see related cooktop repairs.

Main causes: lack of electrical power, gas supply failure, bad pressure regulator, control system failure

Symptoms for electric cooktops

Choose a symptom to see related cooktop repairs.

Main causes: broken surface element, surface element switch failure, control system problem, surface element limiter switch failure

Symptoms for gas cooktops

Choose a symptom to see related cooktop repairs.

Main causes: gas supply problem, faulty pressure regulator, clogs in burner or orifice, burner valve failure
Main causes: burner igniter switch failure, bad spark module, dirty or damaged spark electrode, wiring failure, lack of power supply
Main causes: stuck burner igniter switch, wet igniter switch contacts, faulty spark module

Articles and videos common to all cooktops

Use the advice and tips in these articles and videos to get the most out of your cooktop.

December 16, 2015

Using a wiring schematic to trace a current video

By Sears PartsDirect staff

Find out what’s wrong with your appliance by following a circuit.

January 22, 2015

How to clean stainless steel appliances video

By Sears PartsDirect staff

Learn how to keep the stainless-steel appliances in your home clean and shining bright.

July 1, 2014

Cooktop common questions

By Sears PartsDirect staff

These common questions can help you make the most of your cooktop.