GE Profile cooktop error codes
These error code explanations can help you diagnose a problem with your GE Profile cooktop.
You may need repair parts to fix problems causing GE Profile cooktop error codes. To find parts, search for your model number to find a complete list of replacement parts for your GE Profile cooktop.
For repair how-to help, visit the PartsDirect repair help section, which includes repair help for cooktops, as well as other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more.
Water or food is on the key panel
The touch panel control board detects food or water on the touch key panel. Clean the panel. If the code persists when the key panel is clean, replace the touch panel control board.
An element overheated or its temperature is increasing too fast
Check if an empty pan is being heated. Check the vents for blockage. Disconnect power and then check the fan for an obstruction. Check the wiring connections on the electronic control boards. If the problem persists, replace the element.
Defective filter control board
Disconnect power for 30 seconds and then restore power. If the code returns, have an electrician verify that proper voltage is supplied to the cooktop. If voltage exceeds 208 volts replace the filter control board.
Defective generator control board
Disconnect power for 30 seconds and then restore power. If the code returns, have an electrician verify that proper voltage is supplied to the cooktop. If voltage exceeds 208 volts, replace the generator control board.
Unknown error in the system
Disconnect power for 30 seconds and then restore power. If the code returns, disconnect power and check wiring connections between the control boards. If the wiring connections are good, replace the generator control board.
Defective temperature sensor or the rate of element temperature increase is too fast
Disconnect power for 30 seconds and then restore power. If the code returns, disconnect power and check the wiring connection between the element temperature sensor and the Generator Control Board. If the wiring connections are good, replace the element (the sensor is a component on the element). If the problem persists, replace the generator control board.
Defective touch control board
Disconnect power for 30 seconds and then restore power. If the code returns, replace the touch control board.
Defective touch control board
Disconnect power for 30 seconds and then restore power. If the code returns, replace the touch control board.
Defective touch control board
Disconnect power for 30 seconds and then restore power. If the code returns, replace the touch control board.
Communication failure in the ribbon cable between the Touch Control Board and the Filter Control Board
Disconnect power for 30 seconds and then restore power. If the code returns, disconnect power and check the ribbon cable connections between the touch control board and the filter control board. If the connections are sound, replace the filter control board.
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