Get free shipping on your order, with any water filter subscription. Find my filter

Open Hamburger Menu
Sears Parts Direct
Tips to find your model number
Payne PH12NA036000 heat pump

Payne PH12NA036000 heat pump Parts

Here are the diagrams and repair parts for Payne PH12NA036000 heat pump, as well as links to manuals and error code tables, if available.

By Schematic
SELECT DIAGRAM
?

This is the number corresponding to the part on the diagram / schematic

Browse Parts for PH12NA036000 Heat Pump

  • 085,kit,tvx(86-101) for Payne PH12NA036000 - Part KSATX0601HSO

    #65

    All parts diagram

    085,kit,tvx(86-101)

    Part #KSATX0601HSO

    The manufacturer no longer makes this part, and there's no substitute part

  • Fan for Payne PH12NA036000 - Part LA01EA025

    #27

    All parts diagram

    Fan

    Part #LA01EA025

    The manufacturer no longer makes this part, and there's no substitute part

  • Coil Pad (3) for Payne PH12NA036000 - Part 317892-201

    #41

    All parts diagram

    Coil Pad (3)

    Part #317892-201

    The manufacturer no longer makes this part, and there's no substitute part

  • Cushion for Payne PH12NA036000 - Part 312251-201

    #54

    All parts diagram

    Cushion

    Part #312251-201

    The manufacturer no longer makes this part, and there's no substitute part

  • Payne Terminal Board for Payne PH12NA036000 - Part HY84HA074

    #109

    All parts diagram

    Payne Terminal Board

    Part #HY84HA074

    The manufacturer no longer makes this part, and there's no substitute part

  • Pan Base for Payne PH12NA036000 - Part 317851-701140

    #1

    All parts diagram

    Pan Base

    Part #317851-701140

    The manufacturer no longer makes this part, and there's no substitute part

  • Strainer for Payne PH12NA036000 - Part KH11HH066

    #58

    All parts diagram

    Strainer

    Part #KH11HH066

    The manufacturer no longer makes this part, and there's no substitute part

  • Valve for Payne PH12NA036000 - Part EA36YD035

    #66

    All parts diagram

    Valve

    Part #EA36YD035

    The manufacturer no longer makes this part, and there's no substitute part

Payne Heat Pump PH12NA036000 FAQs

A 36,000 BTU (3-ton) central air conditioner or heat pump like the Payne PH12NA036000 typically cools about 1,500 to 2,500 square feet. The exact coverage depends most on insulation, ceiling height, sun exposure, duct condition, and your local climate.

Typical coverage range (quick guide)

Use this as a starting point, then confirm with a load calculation.

  • Mild climates, good insulation: 2,000 to 2,500 sq ft
  • Mixed climates, average insulation: 1,700 to 2,100 sq ft
  • Hot climates, older or leaky homes: 1,500 to 1,800 sq ft
  • High ceilings (9 ft+): reduce coverage by 10% to 20%
  • Lots of west-facing glass or poor attic insulation: reduce coverage further

What changes the number the most

Square footage alone is not enough; these factors can swing sizing by a full ton.

  • Insulation level (attic and walls)
  • Air leakage (drafts, recessed lights, unsealed attic access)
  • Duct leakage or undersized ductwork
  • Window area and shading
  • Ceiling height and open floor plans
  • Occupancy and internal heat loads (cooking, electronics)

Sizing rule of thumb table

Home situation Rule of thumb 36,000 BTU estimate
Efficient, well-sealed 14 to 18 BTU/sq ft ~2,000 to 2,570 sq ft
Average 18 to 22 BTU/sq ft ~1,640 to 2,000 sq ft
Hot/older/leaky 22 to 28 BTU/sq ft ~1,285 to 1,640 sq ft

Why it matters

Oversizing can cause short cycling, higher humidity, and uneven temperatures. Undersizing can run constantly and still miss the set temperature. For the PH12 series, correct installation details (clearances, piping, and setup) also support proper performance; use the installation guide as your baseline.

Last updated: February 2026

To look up your AC model number, we recommend finding the unit’s rating plate and copying the full model code exactly as shown. For this Payne unit, the model number is PH12NA036000, and you will use that full code to match the correct parts and installation information.

Where to find the model number on a central AC or heat pump

Most outdoor central air conditioners and heat pumps have a rating plate (data label) on the outdoor cabinet. Common places to check:

  • On the outside of the condenser cabinet near the service panel
  • Inside the electrical/control access panel (after power is shut off)
  • Near the refrigerant service valves (liquid/suction line area)
  • On a corner post or side panel of the outdoor unit
  • Occasionally on the inside of the top grille area

How to write it down so parts match

Model numbers are easy to misread. Use these steps so you get an exact match:

  • Copy every letter and number in order (no spaces)
  • Watch for look-alikes: 0 vs O, 1 vs I, 5 vs S
  • Record the full model number and the serial number (serial helps with production variations)
  • Take a clear photo of the rating plate for reference
  • Use the exact model number when searching parts: PH12NA036000

What you can do once you have the model number

With the correct model number, you can:

  • Confirm the correct wiring and installation requirements in the installation guide
  • Match electrical parts like a contactor to the unit’s control box wiring
  • Identify the correct fan motor, hard start kit, or defrost control if troubleshooting

Common parts you may match by model

Part type What it affects Example on this model page
Contactor Outdoor unit power switching Contactor (part number HN51KC024)
Condenser fan motor Outdoor fan operation and heat transfer Central air conditioner condenser fan motor HC37GE210
Compressor hard start kit Helps compressor start under load Central air conditioner compressor hard start kit KSAHS1501AAA

Why it matters

Central AC and heat pump parts are not “one size fits all.” Using the exact model number helps ensure the right electrical ratings, correct fit, and proper compatibility with the unit’s controls and wiring.

Last updated: February 2026

For Payne model PH12NA036000, the “036” in the model number indicates the unit’s nominal capacity in thousands of BTU per hour: 36,000 BTU/h, which equals 3 tons (36,000 ÷ 12,000). Confirm the exact rated capacity on the unit data plate and in the installation guide.

Quick way to decode common HVAC model numbers

Many central air conditioners and heat pumps embed capacity as a 2 or 3 digit group (often 018, 024, 030, 036, 042, 048, 060).

  • Find the capacity group in the model number (example: 036)
  • Convert to BTU/h by multiplying by 1,000 (036 → 36,000 BTU/h)
  • Convert BTU/h to tons by dividing by 12,000
  • Use the rating plate for the final word on capacity and electrical specs

PH12NA036000 capacity conversion table

Model number capacity code Nominal BTU/h Nominal tons
018 18,000 1.5
024 24,000 2.0
030 30,000 2.5
036 36,000 3.0
042 42,000 3.5
048 48,000 4.0
060 60,000 5.0

Why it matters

Sizing affects comfort, humidity control, and equipment life. A unit that is too large can short-cycle; a unit that is too small can run constantly and struggle to maintain temperature.

For PH12 units, the installation guide lists refrigerant connection sizing by “unit size” (including 036) and notes tubing diameter guidance for typical line lengths. Use the installation guide to match your line set and installation clearances to the unit size.

Last updated: February 2026

Effective articles & videos to help repair your central air conditioners

Easy DIY appliance repairs that anyone can do

Easy DIY appliance repairs that anyone can do

Get advice on simple DIY fixes for appliances that you can safely do on your own.…

Introducing new technical repair content that we’re developing for the Sears Technical Institute

Introducing new technical repair content that we’re developing for the Sears Technical Institute

Learn about Sears Technical Institute and the advanced technical content being developed for aspiring appliance techs.…

Keeping your smart appliances secure from hackers

Keeping your smart appliances secure from hackers

Find out how to protect your smart appliances from malevolent invasions by hackers.…

Parts & More

Bottom-Mount Refrigerator
Electric Range
Gas Range
Heating & Cooling Combined Unit
Painting Power Tool
Parts
Side-By-Side Refrigerator
Washer