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GE CleanSpeak top-load washer

These error code explanations can help you diagnose a problem with your GE Clean Speak top-load washer. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for washing machines, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your washer.

Error Codes

Error Code
01
Condition

User interface control board is defective

Check / Repair

Unplug the washer for 5 minutes to reset the main electronic control board and the user interface control board. If the code returns when you restore power, replace the user interface control board.

Possible Parts Required
User interface control board
Error Code
05, 06, 76 or 77
Condition

Bulk detergent dispenser or bulk fabric softener dispenser not operating properly

Check / Repair

Unplug the washer and clear the bulk dispenser hoses of clogs or kinks. Reconnect any loose wires between the bulk dispenser tank level sensors and the main electronic control board. Replace any damaged wires. Replace the bulk dispenser tank level sensors if defective.

Possible Parts Required
Bulk dispenser tank level sensors, Wire harness
Error Code
07
Condition

Stuck button on the user interface control board

Check / Repair

Unplug the washer for 5 minutes to reset the main electronic control board and the user interface control board. If the code returns when you restore power, replace the user interface control board.

Possible Parts Required
User interface control board
Error Code
08 or 68
Condition

Water level pressure sensor is defective

Check / Repair

Unplug the washer and reconnect the wires between the water level pressure sensor and the main electronic control board. Replace the wire harness if damaged. Reconnect the air hose between the water level pressure sensor and the bottom of the washer tub. Replace the air hose if damaged. Replace the water level pressure sensor. If the problem persists, replace the main electronic control board.

Possible Parts Required
Water level pressure sensor, Wire harness, Air hose, Main electronic control board
Error Code
09, 65, 66 or 0E
Condition

Lid lock is defective

Check / Repair

Unplug the washer and reconnect the wire harness connections between the lid lock assembly and the main electronic control board. Replace the wire harness if damaged. Replace the lid lock assembly if it's damaged or defective.

Possible Parts Required
Lid lock assembly, Wire harness
Error Code
0A or 10
Condition

Not filling with water

Check / Repair

Make sure that both water supply valves behind the washer are fully open. In winter, check the fill lines for freezing. Check the drain system for a siphon problem. If the water inlet valve assembly is defective, replace it.

Possible Parts Required
Water inlet valve assembly
Error Code
0B
Condition

Drain pump is defective

Check / Repair

Remove any clogs from the washer drain and drain hose. Straighten the drain hose if kinked. Replace the drain pump if defective.

Possible Parts Required
Drain pump
Error Code
0D, 12, 72, CB, C9, CA, CC, CD, CE, CF, D5, DD, DE or DF
Condition

Main electronic control board is defective

Check / Repair

Unplug the washer for 5 minutes to reset the main electronic control board. Restore electrical power. If the code returns, replace the main electronic control board.

Possible Parts Required
Main electronic control board
Error Code
11
Condition

Heater is defective

Check / Repair

Unplug the washer and reconnect wires on the heating element. Replace the heating element if defective. If the problem persists after replacing the heating element, replace the main electronic control board.

Possible Parts Required
Heating element, Wire harness, Electronic control board
Error Code
16, 17 or 18
Condition

Mode shifter is defective

Check / Repair

Unplug the washer and reconnect wires on the mode shifter. Replace the wire harness if damaged. If the wiring connections are okay, replace the mode shifter. If the problem persists, replace the main electronic control board.

Possible Parts Required
Mode shifter, Wire harness, Main electronic control board
Error Code
19
Condition

Flood level detected

Check / Repair

If the washer is not overfilling, replace the water level pressure switch. If the washer is overfilling, unplug the washer and replace the inlet water valve assembly if the washer continues to fill while unplugged from the power supply.

Possible Parts Required
Water level pressure switch, Water inlet valve assembly
Error Code
6A or 6B
Condition

Thermistor (water temperature sensor) is defective

Check / Repair

Reconnect any loose wires on the thermistor. Replace the wire harness if it's damaged. Measure the thermistor resistance using a volt/ohm meter. If the resistance isn't 13,840 ohms at 70F, replace the thermistor.

Possible Parts Required
Thermistor, Wire harness
Error Code
D2
Condition

Locked rotor on the drive motor

Check / Repair

Rotate the spin basket to see if it spins freely. Remove any foreign objects trapped between the spin basket and the outer plastic tub. Unplug the washer and reconnect any loose wires on the drive motor and hall sensor (motor speed sensor). Replace the wire harness if damaged. If the wire harness is okay and the basket spins freely, replace the hall sensor. If the problem persists, replace the main electronic control board.

Possible Parts Required
Hall sensor, Wire harness, Main electronic control board
Error Code
D3
Condition

Hall sensor (motor speed sensor) is defective

Check / Repair

Unplug the washer and reconnect any loose wires between the hall sensor and the main electronic control board. Replace the wire harness if damaged. If the wiring is okay, replace the hall sensor. If the problem persists, replace the main electronic control board.

Possible Parts Required
Hall sensor, Wire harness, Main electronic control board

Repair guides for top-load washers

How to replace the water level pressure switch on a direct-drive top-load washer

How to replace the water level pressure switch on a direct-drive top-load washer

Replace the water level pressure switch on your direct-drive top-load washer if the washer overfills or doesn’t fill.…

Repair time and Difficulty

 15 minutes or less
How to replace the water temperature switch on a direct-drive top-load washer

How to replace the water temperature switch on a direct-drive top-load washer

Replace the water temperature switch on your direct-drive top-load washer if the water temperature is wrong.…

Repair time and Difficulty

 15 minutes or less
How to replace the gear case in a top-load washer

How to replace the gear case in a top-load washer

If the washer won't spin or agitate with the motor running, replace the gear case, following the steps in this repair gu…

Repair time and Difficulty

 60 minutes or less

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