November 28, 2014

How to display error codes on vertical modular washers (VMWs) video

By Sears PartsDirect staff
How to display error codes on a vertical modular washer (VMW).
How to display error codes on a vertical modular washer (VMW).

Kenmore and Whirlpool replaced the common direct drive, top-load washer with the vertical modular top-load washer in 2010.

The vertical modular washer (VMW) has a self-diagnostic system in the electronic control to help you figure out the cause if something goes wrong with the washer.

When a component in the washer fails, the washer stops working, and the lid lock light flashes. The washer won’t work until the problem is corrected.

Entering diagnostic mode

To determine the problem, first put the washer into diagnostic mode. Here’s how:

  1. With the washer shut off and all indicator lights off, turn the control dial 1 complete rotation (360 degrees) counterclockwise.

  2. Quickly (within about 6 seconds) turn the control dial 3 clicks clockwise, one click back, and one more click clockwise.

    All the green status lights blink when you successfully activate the diagnostic mode.  

  3. If the status lights don’t blink, turn the control dial one complete rotation counter-clockwise to reset the control and then try again, this time turning the knob faster.

Displaying the error code lights

With the washer in diagnostic mode, follow these steps to display the error code lights:

  1. Turn the control dial 1 click clockwise.

  2. Press the Start button.

  3. Turn the control dial one click clockwise to display the first saved error code.

  4. Turn the control dial one click clockwise to display the next error code.

The control displays up to 4 error codes. Just the Sensing light flashes if no error code was recorded.

Deciphering the error codes

Error codes for the VMW washers (see chart below) have two parts: the first is the letter F followed by a number and the second is the letter E followed by a number. Which lights are illuminated indicate the numbers.

For example, for error code F5 E3, when the Sensing light is on, the Rinse (4) and the Cycle complete (1) lights are on. Then, when the sensing light is off, the Spin (2) and the Cycle complete (1) lights are on.

The error code flashes repeatedly until you turn the dial one click clockwise to show the next error code.

LightCharacter
Sensing onF
Sensing offE
Wash8
Rinse4
Spin2
Cycle complete1

Exiting the diagnostic test mode

Turn the washer off to exit the diagnostic test mode.

Repair guides for top-load washers

How to replace the water level pressure switch on a direct-drive top-load washer

Replace the water level pressure switch on your direct-drive top-load washer if the washer overfills or doesn’t fill.

Repair difficulty
Time required
 30 minutes or less
How to replace the water temperature switch on a direct-drive top-load washer

Replace the water temperature switch on your direct-drive top-load washer if the water temperature is wrong.

Repair difficulty
Time required
 30 minutes or less
How to replace a water inlet valve on a vertical modular top-load washer

If the water inlet valve on your vertical modular top-load washer isn't controlling the flow of water into your washing machine, follow these step-by-step instructions to replace the valve.

Repair difficulty
Time required
 30 minutes or less

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November 28, 2014

How to display error codes on vertical modular washers (VMWs) video

By Sears PartsDirect staff

Learn how to enter diagnostic mode and view the error codes for Kenmore and Whirlpool vertical module washers (VMWs).