Free standard ground shipping within the 48 contiguous states with any water filter subscription. Find my filter

Open Hamburger Menu
Sears Parts Direct
Tips to find your model number
Frigidaire

Frigidaire refrigerator

These error code explanations can help you diagnose a problem with your Frigidaire French-door refrigerator.

Frigidaire refrigerator error codes appear in the temperature display. Look up the error code displayed and follow the troubleshooting to fix the problem that's causing the code.

To get the parts you need to fix a problem that's causing an error code, search for your model number to find a complete list of replacement parts for your Frigidaire refrigerator.

For repair how-to help, visit the PartsDirect repair help section, which includes repair help for washing machines, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more.

Error Codes

Error Code
OP in freezer temperature display
Condition

Freezer temperature sensor open

Check / Repair

Unplug the refrigerator and check wiring connections between the freezer temperature sensor and the electronic control board. Reconnect any loose wires. If the wiring connections are okay, unplug the freezer temperature sensor from its wire harness and measure the resistance of the sensor using a multimeter. The meter should measure 84,925 ohms if the sensor temperature is 0 degrees, 32,566 ohms at 32 degrees and 11,304 ohms at 72 degrees (room temperature). Replace the sensor if the meter measures infinite resistance. If the meter measures correct resistance through the sensor, plug the temperature sensor back in and measure resistance through the freezer temperature sensor wires that connect to the electronic control board. The freezer temperature sensor connects to the electronic control board through the gray/white wires on the J4A connector. Unplug the J4A connector from the control board and measure resistance through the gray/white wires. The meter should read the same resistance as for the temperature sensor. If the meter measures correct sensor resistance through the wires, you'll likely need to replace the electronic control board because it's not accurately detecting sensor resistance. Find and repair the sensor wiring failure if the meter measures infinite resistance through the sensor wires.

Possible Parts Required
Thermistor (temperature sensor), Electronic control board
Error Code
SH in freezer temperature display
Condition

Freezer temperature sensor shorted

Check / Repair

Unplug the refrigerator and disconnect the freezer temperature sensor from its wire harness. Measure the resistance of the sensor using a multimeter. The meter should measure 84,925 ohms if the sensor temperature is 0 degrees, 32,566 ohms at 32 degrees and 11,304 ohms at 72 degrees (room temperature). Replace the sensor if the meter measures resistance less than 10 ohms of resistance. If the meter measures correct resistance through the sensor, plug the temperature sensor back in and measure resistance through the freezer temperature sensor wires that connect to the electronic control board (the gray/white wires on the J4A connector). Unplug the J4A connector from the control board and measure resistance through the gray/white wires. The meter should read the same resistance as for the temperature sensor. If the meter measures correct sensor resistance through the wires, you'll likely need to replace the electronic control board because it's not accurately detecting sensor resistance. Find and repair the sensor wiring failure if the meter measures less than 10 ohms of resistance through the sensor wires.

Possible Parts Required
Thermistor (temperature sensor), electronic control board
Error Code
OP in refrigerator temperature display
Condition

Refrigerator temperature sensor open

Check / Repair

Unplug the refrigerator and check wiring connections between the refrigerator temperature sensor and the electronic control board. Reconnect any loose wires. If wiring is okay, unplug the refrigerator temperature sensor from its wire harness and measure the resistance of the sensor using a multimeter. The meter should measure 28,300 ohms if the sensor temperature is 37 degrees, 32,566 ohms at 32 degrees and 11,304 ohms at 72 degrees (room temperature). Replace the sensor if the meter measures infinite resistance. If the meter measures correct resistance through the sensor, plug the temperature sensor back in and measure resistance through the refrigerator temperature sensor wires that connect to the electronic control board (the gray/black wires on the J4A connector). Unplug the J4A connector from the control board and measure resistance through the gray/black wires. The meter should read the same resistance as for the temperature sensor. If the meter measures correct sensor resistance through the wires, you'll likely need to replace the electronic control board because it's not accurately detecting sensor resistance. Find and repair the sensor wiring failure if the meter measures infinite resistance through the sensor wires.

Possible Parts Required
Thermistor (temperature sensor), electronic control board
Error Code
SH in refrigerator temperature display
Condition

Refrigerator temperature sensor shorted

Check / Repair

Unplug the refrigerator and disconnect the refrigerator temperature sensor from its wire harness. Measure the resistance of the sensor using a multimeter. The meter should measure 28,300 ohms if the sensor temperature is 37 degrees, 32,566 ohms at 32 degrees and 11,304 ohms at 72 degrees (room temperature). Replace the sensor if the meter measures resistance less than 10 ohms of resistance. If the meter measures correct resistance through the sensor, plug the temperature sensor back in and measure resistance through the refrigerator temperature sensor wires that connect to the electronic control board (the gray/black wires on the J4A connector). Unplug the J4A connector from the control board and measure resistance through the gray/black wires. The meter should read the same resistance as for the temperature sensor. If the meter measures correct sensor resistance through the wires, you'll likely need to replace the electronic control board because it's not accurately detecting sensor resistance. Find and repair the sensor wiring failure if the meter measures less than 10 ohms of resistance through the sensor wires.

Possible Parts Required
Thermistor (temperature sensor), electronic control board
Error Code
SY EF
Condition

Evaporator fan circuit failure

Check / Repair

Unplug the refrigerator and check the evaporator fan wire harness connection in the freezer. Reconnect the wire harness plug if it's loose. If the wire harness connection in the freezer is okay, check the evaporator fan wire connections to the electronic control board (brown/white, blue/white and yellow/white wires on J4A and red/white wire on J4B). If the wiring connections are okay, replace the evaporator fan. If the problem continues, replace the electronic control board.

Possible Parts Required
Evaporator fan, electronic control board
Error Code
SY CE or SY CF
Condition

Communications failure between the electronic control board and user interface

Check / Repair

Unplug the refrigerator and check the wire harness connections between the user interface and the electronic control board. If the wiring connections are okay, replace the electronic control board. If the problem continues, replace the user interface.

Possible Parts Required
Electronic control board, user interface

Repair guides for side-by-side refrigerators

How to replace an electronic control board on the back of a refrigerator

How to replace an electronic control board on the back of a refrigerator

If your refrigerator isn't running, an electronic control board failure could be the problem. A service technician can d...

Repair time and Difficulty

 15 minutes or less
How to replace a press-in door gasket in a side-by-side refrigerator

How to replace a press-in door gasket in a side-by-side refrigerator

The door gasket seals the gap around the door to keep the cold air in and the warm air out. Replace a worn or damaged do...

Repair time and Difficulty

 15 minutes or less
How to replace an ice maker in a side-by-side refrigerator

How to replace an ice maker in a side-by-side refrigerator

Learn how to replace the ice maker in a side-by-side refrigerator with these step-by-step instructions....

Repair time and Difficulty

 30 minutes or less

Articles and videos for side-by-side refrigerators

How to reset the door alarm on a GE refrigerator

How to reset the door alarm on a GE refrigerator

Your fridge is tattling again. Here’s how to reset the door alarm on your GE refrigerator—and how to tell if the beeping...

How to Replace the Water Filter in a Kenmore Pro Refrigerator

How to Replace the Water Filter in a Kenmore Pro Refrigerator

Discover how easy it is to replace the water filter in a Kenmore Pro refrigerator....

Common Refrigerator Ice Maker Problems and Solutions

Common Refrigerator Ice Maker Problems and Solutions

Find tips on how to fix the ice maker in your fridge when it isn't working or when it isn't working right....