KitchenAid cooktop error codes

KitchenAid

These error code explanations can help you diagnose a problem with your KitchenAid cooktop. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for cooktops, as well as other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your cooktop.

Blinking lights signal the error code. Alternating LEDs blink on the rear burners to indicate that the cooktop is in failure mode. The LEDs on the front burners indicate the digits of the error code.

Error Code
Condition
DIY advice
03

One or more control keys are permanently pressed

Check/Repair

Clean the glass surface. If the code remains, disconnect electrical power for 1 minute and restore power. If the code returns, replace the touch control module.

Possible parts
Touch control module
12

Communication error between the touch control module and the electronic control board

Check/Repair

Disconnect electrical power for 1 minute and restore power. If the code returns, disconnect power and replace the control connection cable between the touch control module and the electronic control board. If the code persists, replace the electronic control board. If the code still remains, replace the touch control module.

Possible parts
Wire harness, Touch control module, Electronic control board
13

Defective touch control module

Check/Repair

Disconnect electrical power for 1 minute and restore power. If the code returns, disconnect power and replace the touch control module.

Possible parts
Touch control module
22

Defective touch control module

Check/Repair

Disconnect electrical power for 1 minute and restore power. If the code returns, disconnect power and replace the touch control module.

Possible parts
Touch control module
36

Defective sensor on the touch control module

Check/Repair

Disconnect electrical power for 1 minute and restore power. If the code returns, disconnect power and replace the touch control module.

Possible parts
Touch control module

Symptoms common to all cooktops

Choose a symptom to see related cooktop repairs.

Main causes: lack of electrical power, gas supply failure, bad pressure regulator, control system failure

Articles and videos common to all cooktops

Use the advice and tips in these articles and videos to get the most out of your cooktop.

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