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State

State gas water heater

These error code explanations can help you diagnose a problem with your State gas water heater. The LED light on the control displays State water heater error codes. Use the chart below to find troubleshooting for an error code displayed on your State gas water heater.

For repair how-to help, visit the PartsDirect repair help section, which includes repair help for water heaters, major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your water heater.

Error Codes

Error Code
LED not lit
Condition

Control off or pilot light is out

Check / Repair

Follow the lighting instructions on the front of the water heater and attempt to relight the pilot light. Visibly verify the pilot is lit.

Error Code
LED continuously on
Condition

Pilot light was recently extinguished

Check / Repair

Turn the gas control valve/thermostat knob to OFF. Wait 10 minutes for the thermocouple to cool, then attempt to relight the pilot by following the lighting instructions on the water heater's label. Until the thermocouple reaches its normal operating temperature, the status light will not blink, even if the pilot is lit. It may take as long as 90 seconds of continuous pilot operation before the thermocouple reaches normal operating temperature and the status light starts to blink.

Error Code
1 flash with a 3-second pause
Condition

Normal operation (bright to dim, light)

Check / Repair

No corrective action or repair is necessary. Normal operation.

Error Code
2 flashes
Condition

Thermocouple

Check / Repair

Check all wiring connections for loose or damaged wires. Correct if needed. Check the millivolt output on the thermocouple with a multi-meter. If output is less than 350 millivolts DC, replace the thermocouple/pilot assembly.

Possible Parts Required
Thermocouple/pilot assembly
Error Code
4 flashes
Condition

Temperature exceeded

Check / Repair

Turn gas control valve/thermostat knob to OFF. Turn the main gas supply OFF. Replace the gas control valve assembly.

Possible Parts Required
Gas control valve assembly
Error Code
5 flashes
Condition

Sensor failure

Check / Repair

Turn gas control valve/thermostat knob to OFF. Turn the main gas supply OFF. Replace the gas control valve assembly.

Possible Parts Required
Gas control valve assembly
Error Code
7 flashes
Condition

Gas/thermostat control failure

Check / Repair

Turn gas control valve/thermostat knob to OFF. Turn the main gas supply OFF. Replace the gas control valve assembly.

Possible Parts Required
Gas control valve assembly
Error Code
8 flashes
Condition

Power off failure

Check / Repair

If the pilot flame is visible when the control knob is set to the OFF position, replace the gas control valve assembly. If the pilot flame is not visible when the control knob is set to the OFF position, wait 10 minutes for the thermocouple to cool, and then relight the unit. If this condition returns, replace the gas control valve assembly.

Possible Parts Required
Gas control valve assembly

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Most common repair guides to help fix your water heaters

Effective articles & videos to help repair your water heaters

Use the advice and tips in these articles and videos to get the most out of your water heater.

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