January 31, 2019

Replacing upper dishrack plastic height adjuster rollers on Kenmore 665-series and Whirlpool dishwashers video

By Sears PartsDirect staff
Replacing dishrack plastic height adjuster rollers on Kenmore 665-series and Whirlpool dishwashers.
Replacing dishrack plastic height adjuster rollers on Kenmore 665-series and Whirlpool dishwashers.

If a broken roller on your upper dishwasher rack makes it hard to load dirty dishes, order a new wheel and follow these easy replacement steps. This video is for Kenmore 665-series and Whirlpool dishwashers with a plastic height adjuster on the upper dishrack.

For more dishwasher troubleshooting advice, step-by-step repair guides and error code charts, check out our DIY repair page.

Remove the upper dishrack

  1. Press the release tab and pull the rack stop off the inside track of the rail. If your dishwasher has different rack stops, follow the instructions in your owner’s manual.

  2. Pull the dishrack out and set it upside down.

Replace the broken roller

  1. Squeeze the axle locking tabs in and pull off the broken wheel.

  2. Push the new wheel onto the axle and engage the axle locking tabs.

Reinstall the upper dishrack

Once the new roller is on, slide the wheels into the track rails and push the upper dishrack into the dishwasher. Reinstall the rack stops.

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Symptoms common to all dishwashers

Choose a symptom to see related dishwasher repairs.

Main causes: improper loading, low water temperature, improper detergent dosage, detergent dispenser failure, spray arm or pump problems
Main cause: damaged rack height adjuster
Main causes: water supply problem, stuck overfill float, clogged water inlet valve screen, water inlet valve failure
Main causes: not using rinse aid, rinse aid dispenser failure, broken heating element, malfunctioning vent, drying fan failure
Main causes: broken door spring, detergent dispenser failure, cabinet mounting brackets loose or broken
Main causes: light switch beside the sink turned off, lack of power, bad dishwasher door switch, control system failure, wiring problem
Main causes: damaged or stuck spray arm, leaking door seal, damaged door hinge, leaky heating element water seal, cracked water supply line
Main causes: broken door latch, tripped circuit breaker, broken heating element, faulty vent fan, sensor failure, control system problem
Main causes: clogged kitchen sink drain, clogged drain hose, drain check valve damaged, drain pump failure, control system problem

Repair guides common to all dishwashers

These step-by-step repair guides will help you safely fix what’s broken on your dishwasher.

October 1, 2016
By Lyle Weischwill
How to replace a dishwasher vent and fan assembly

If the control panel goes blank, the fan could be to blame. Replace the vent and fan assembly using these steps.

Repair difficulty
Time required
 30 minutes or less
April 1, 2014
By Lyle Weischwill
How to replace a dishwasher door outer panel

If your dishwasher door is dented or you want it to match your cabinets or other appliances, this guide shows how to replace the dishwasher outer door panel.

Repair difficulty
Time required
 15 minutes or less
April 1, 2014
By Lyle Weischwill
How to replace a dishwasher control panel

Learn how to replace a dishwasher control panel. Learn which tools and parts you need and get step-by-step instructions.

Repair difficulty
Time required
 30 minutes or less

Articles and videos common to all dishwashers

Use the advice and tips in these articles and videos to get the most out of your dishwasher.

June 17, 2019

Dishwasher not cleaning dishes video

By Sears PartsDirect staff

These tips will help your dishwasher clean your dishes better.

September 20, 2016

How to refasten a dishwasher to the cabinet video

By Sears PartsDirect staff

Learn how to anchor your dishwasher so it doesn't tilt forward.

January 16, 2015

How to fix rust spots on a dishwasher dishrack video

By Sears PartsDirect staff

It’s easy to get a newer looking dishrack!