Get free shipping on your order, with any water filter subscription. Find my filter

Open Hamburger Menu
Sears Parts Direct
Tips to find your model number

Replacing upper dishrack metal height adjuster rollers on Kenmore 665-series and Whirlpool dishwashers video

less than a minute readMar 09Lyle Weischwill

Replacing a broken roller on an upper dishrack is a quick fix that will get the dishwasher rack moving smoothly again. This video is for Kenmore 665-series and Whirlpool dishwashers with a metal height adjuster on the upper dishrack.

For more dishwasher troubleshooting advice, step-by-step repair guides and error code charts, check out our DIY repair page.


Remove the upper dishrack 

  1. Press the release tab and pull the rack stop off the inside track of the rail. If your dishwasher has different rack stops, follow the instructions in your owner’s manual.

  2. Pull the dishrack out and set it upside down.

Replace the broken roller

  1. Remove the screw from the broken wheel’s axle, then pull off the wheel and axle.

  2. Insert the new wheel on the axle and attach it to the dishrack.

Reinstall the upper dishrack

Once the new roller is on, slide the wheels into the track rails and push the upper dishrack into the dishwasher. Reinstall the rack stops.

Check out our other videos on the Sears PartsDirect YouTube channel. Subscribe and we’ll let you know when we post new ones.