August 25, 2016

LG front-load washer UE error code

By Lyle Weischwill
LG front-load washer UE error code.
LG front-load washer UE error code.

UE error code on your LG front-load washer means the washer won't spin because the load is unbalanced.

Fixing an LG washing machine UE code can be as easy as redistributing an unbalanced load or adding a few garments to a small or single-item load.

Balance the load

Try the following solutions to get your washer spinning again.

  • A tangled bed sheet of balled-up pair of jeans can make the washer bang and thump. The basket won't spin when a large, tangled item weighs down one side of the spin basket, so open the door, redistribute the load and restart the cycle to resolve this problem.

  • A single-item load or small load can create an unbalanced load in an LG direct drive washer. Add a few towels to this type of load to allow the washer to balance the items and spin the basket without triggering the LG front-load washer error code UE.

  • Oversized loads also can trigger LG direct drive washer UE error codes. The washer can't distribute an oversized load inside the basket. Remove some items and restart the cycle if you overfilled the washer. For future loads, load items loosely into the washer just until the basket is full.

Level the legs

If the LG washing machine UE code appears when the load is balanced, check the leveling legs under the washer. All 4 leveling legs must be firmly on the floor to provide stability when the washer spins. Press down kitty corner on the top of the washer to check its stability. If the washer rocks even slightly, then the machine will vibrate during the spin cycle and trigger the LG front-load washer error code UE.

Adjust a leveling leg by loosening the lock nut holding the leg in place and rotating the leg clockwise to lower it or counterclockwise to raise it. You may only need to adjust one leveling leg to eliminate rocking. Tighten the lock nut firmly after adjusting the leveling leg.

A washer that’s not level also can vibrate and trigger the UE error code. After you adjust the leveling legs to make the washer stable, place a bubble level on the top of the washer and check for levelness front-to-back and side-to-side. If levelness is off by a quarter bubble or less, you don’t need to do anything. If levelness is off by more than a quarter bubble, adjust the legs.

Check for a broken part

These tips will help you resolve most problems that cause the UE error code on an LG front-load washer. If you're still seeing the code after following these tips, then a damper shock or suspension spring could be broken. Unplug the washer and remove the top panel to check those parts. Replace the broken part, or have a service technician replace the part if you're not confident that you can complete the repair yourself.

Symptoms for front-load washers

Main causes: garments left in the washer, damaged spin basket, worn outer tub bearing, faulty drive motor, bad electronic control board
Main causes: leaky water supply hoses, clogged drain system, torn door boot, cracked outer tub, overfilling
Main causes: bad door lock assembly, wiring failure, bad electronic control board, drain system failure, bad water-level pressure switch

Repair guides for front-load washers

How to replace the user interface board in a front-load washer

Follow these steps to replace the user interface board in your front-load washer if the buttons or lights are broken.

Repair difficulty
Time required
 30 minutes or less
How to replace a motor control board on a front-load washer

The motor control board makes sure the motor spins in the right direction and at the right speed. You can install a new motor control board—just follow these 6 steps.

Repair difficulty
Time required
 30 minutes or less
How to replace the machine control board in a front-load washer

If the machine control board is completely dead or won't activate the washer components properly, replace it by following these instructions.

Repair difficulty
Time required
 45 minutes or less

Articles and videos for front-load washers

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