November 26, 2014

How safe is your garage door opener?

By Sears PartsDirect staff
How safe is your garage door opener?
How safe is your garage door opener?

It’s a good idea to periodically test whether your garage door opener’s safety system works as designed.

Just because the garage door opener moves the door up and down doesn’t mean it’s moving it safely and correctly. Here are a few simple tests to make sure your opener is working the way it should.

Check that the garage door moves freely

While your garage door is closed, disconnect the door from the opener drive mechanism by pulling the emergency release cord until it unhooks the connection latch.

Open and close the door; it should move smoothly and easily on the rollers in the tracks. If the door doesn’t glide freely, contact a professional for repairs.

Test the garage door opener’s auto-reverse

If the door passes the first test, reconnect the door to the opener drive mechanism and use the garage door opener to open the door completely.

To test the auto-reverse feature, lay a full roll of paper towels in its side on the ground, centered under the garage door. Use the garage door opener to close the door.

The door should come down onto the roll of towels, compress the roll and then automatically reverse direction. If the door doesn’t reverse direction when it compresses the roll or reverses before it compresses the roll, adjust the sensitivity control. You can find instructions in the owner’s manual for the garage door opener.

Test the sensors

To test the safety sensors, open the garage door and locate one of the sensors at the bottom of a door rail. Have a broom or something similar within reach.

Push the control button to close the garage door. Before the door closes fully, place the broom in front of one of the sensors to interrupt the invisible beam of infrared light from the sensor. Blocking the beam should cause the door to stop and reverse immediately. If the door doesn’t reverse, check the alignment of the sensors. If that doesn't fix the problem, some of the repairs in this video can help,

Symptoms common to all garage door openers

Choose a symptom to see related garage door opener repairs.

Things to do: check garage door travel, tighten brackets and fasteners, test safety sensors, check travel limits and force limits
Main causes: garage door locked, damaged garage door tracks, up-force setting needs adjustment, RPM sensor failure, bad drive motor
Main causes: loose fasteners, broken brackets, need preventive maintenance, worn drive gears, loose or worn belt, loose chain
Main causes: faulty logic control board, bad RPM sensor, broken gears in the drive system, bad drive motor
Main causes: neighbor's remote programmed at the same time as yours, faulty wall control wiring, bad wall control unit
Main causes: garage door opener misaligned, travel limits need adjustment, bad travel limit switches, faulty logic control board
Main causes: safety sensor beams blocked, safety sensors not aligned, downforce setting needs adjustment, damaged garage door tracks
Main causes: radio interference, weak remote batteries, sunlight interference with safety sensor beams, safety sensors need adjustment

Repair guides common to all garage door openers

These step-by-step repair guides will help you safely fix what’s broken on your garage door opener.

June 20, 2016
By Lyle Weischwill
How to replace a garage door opener battery

The garage door won't move during a power outage if the battery is dead. Here’s how to replace it.

Repair difficulty
Time required
 15 minutes or less
How to replace a chain-drive garage door opener gear and sprocket assembly

Learn how to replace the gear and sprocket assembly on your garage door opener if the drive motor runs but the door won't move.

Repair difficulty
Time required
 60 minutes or less
How to replace a chain-drive garage door opener drive and worm gears

If your garage door won’t move, the drive and worm gears could be broken. This guide will help you replace the gears.

Repair difficulty
Time required
 60 minutes or less

Articles and videos common to all garage door openers

Use the advice and tips in these articles and videos to get the most out of your garage door opener.

May 11, 2018

Garage door won't move: motor and travel troubleshooting video

By Sears PartsDirect staff

Diagnose and repair problems if your garage door won’t move and the motor unit indicator light flashes 5 times.

October 26, 2016

How to repair broken or damaged wires video

By Sears PartsDirect staff

Learn how to repair broken, frayed or damaged wires in your appliances.

March 4, 2015

How to maintain a garage door opener

By Sears PartsDirect staff

Learn what maintenance a garage door opener needs, and when to perform the maintenance.