Dehumidifier doesn't collect water
If your dehumidifier is not collecting water, check these possible causes.
The air might be too cold or dry. For a dehumidifier to work at its best the room temperature must be above 60 degrees Fahrenheit and the relative humidity should be above 45 percent. The dehumidifier won’t operate in lower temperatures or humidity.
Clean the air filter and check that you can hear the fan running when the dehumidifier is turned on.
If the compressor is running and no water is produced after an hour, the failure is likely within the sealed system: a bad compressor, Freon leak or restrictions in the Freon tubing are all possibilities.
Symptoms common to all dehumidifiers
Repair guides common to all dehumidifiers
If the humidifier sensor doesn’t properly detect humidity or evaporator temperature, install a new sensor assembly, following these steps.
If the dehumidifier doesn’t respond when you try to set it, follow these steps to replace it.
If the dehumidifier won’t power up because the control board has failed, use the steps in this repair guide to replace the electronic control board and fix your dehumidifier.
Articles and videos common to all dehumidifiers
Find out what’s wrong with your appliance by following a circuit.
Learn how to decipher symbols so you can buy the right part for your problem.
How to clean a dehumidifier for more efficient operation.