April 19, 2023

Whirlpool belt-drive top-load washer error codes

Whirlpool

These error code explanations can help you diagnose a problem with your Whirlpool belt-drive top-load washer. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for washing machines, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your washer. On models without a digital display, the fault code is signaled by blinking status lights. Refer to this video to decipher the error code.

Error Code
Condition
DIY advice
Lid Lock LED flashing

Indicates the control recorded one of the error codes shown below

Check/Repair

Refer to the tech sheet (stored in the console) to enter the diagnostic test mode and recover the saved error code.

F0 E2

Excessive suds

Check/Repair

Use only HE (High Efficiency) detergent. Reduce the quantity of detergent to prevent excessive suds.

Possible parts
HE detergent
F0 E4

High water temperature in the rinse cycle

Check/Repair

Make sure that fill hoses are properly connected. Check the resistance of the thermistor (temperature sensor). It should measure around 50K ohms (50,000 ohms) at 77 degrees. If the thermistor is defective, replace it.

Possible parts
Thermistor
F0 E5

Unbalanced load

Check/Repair

Re-distribute the load inside the spin basket. If that doesn't help, then check the suspension rods and springs. If a suspension rod and spring is broken or damaged, replace all of the suspension rods and springs (the replacement part is a kit that has all 4 rods/springs).

How-to help
Possible parts
Suspension rods/springs
F1 E1

Main electronic control board failure

Check/Repair

Unplug the washer. Check the wiring connections on the main electronic control board in the console. If the wiring connections are okay, then the main electronic control board will normally need to be replaced.

F1 E2

Motor control error on main electronic control board failure

Check/Repair

Unplug the washer. Check the wiring connections on the main electronic control board and the drive motor. If the wiring connections are okay, then the drive motor windings will need to be checked for resistance. If the drive motor is bad, replace it. If the drive motor is okay, the main electronic control board will normally need to be replaced.

F2 E1

Stuck key

Check/Repair

This code is for models with a digital display. One or more keys on the user interface were actuated for 15 seconds or longer. If a key is stuck and cannot be freed up then the user interface control will need to be replaced.

Possible parts
User interface control
F2 E3

Mismatch of main electronic control board and user lnterface control

Check/Repair

This code is for models with a digital display. It normally occurs when an incompatible control component (Main Electronic Control board or User Interface control) is replaced in the console. Check the replacement part numbers and reorder the correct part.

How-to help
Possible parts
Main electronic control board, User interface control
F3 E1

Water level pressure sensor fault

Check/Repair

Unplug the washer. Check the air hose connection between the bottom of the tub and the water level pressure switch in the console. If no problems are found, then the main electronic control board (which includes the water level pressure switch) will normally need to be replaced.

F3 E2

Inlet water temperature fault

Check/Repair

Unplug the washer. Open the console and check the resistance through the thermistor circuit (black wires). It should measure around 50K ohms (50,000 ohms) at room temperature. If the thermistor is defective, replace it (the thermistor is a component in the inlet valve assembly wiring harness).

Possible parts
Inlet water valve wiring harness (this harness includes the thermistor)
F5 E1

Lid switch fault

Check/Repair

This code is displayed if Start is pressed with the lid open. If the lid switch on the lid lock/switch assembly isn't detecting the condition of the washer lid properly, then the lid lock/switch assembly will need to be replaced.

How-to help
Possible parts
Lid lock/switch assembly
F5 E2

Lid lock fault

Check/Repair

Unplug the washer. Check the lid lock/switch assembly for debris or an item that is interfering with the lock strike being engaged by the lid lock mechanism. If no interference is apparent, then the lid lock/switch assembly will normally need to be replaced.

How-to help
Possible parts
Lid lock/switch assembly
F5 E3

Lid unlock fault

Check/Repair

Unplug the washer. Lift the top panel of the washer to access the lid lock/switch assembly. Try to manually unlock the washer lid without breaking the lid lock/switch assembly and the lock strike. If the components are damaged, replace them. If the lid lock/switch assembly won't lock and unlock properly, replace it.

How-to help
Possible parts
Lid lock/switch assembly, Lock strike
F5 E4

Lid not opened between cycles

Check/Repair

If the washer is started several times without the lid ever being opened, then this code appears. If the lid is actually being opened between cycles but the control does not detect it, then the door lock/switch assembly will normally need to be replaced.

How-to help
Possible parts
Lid lock/switch assembly
F7 E1

Basket speed sensor fault

Check/Repair

See if the spin basket rotates freely. If not, then examine and replace any defective drive components. If the basket spins properly, unplug the washer and check the wiring connections on the shifter assembly. That component has the optical tachometer. If the wiring connections are okay, then that shifter assembly will normally need to be replaced.

How-to help
Possible parts
Drive system components, shifter assembly
F7 E5

Shifter assembly fault

Check/Repair

The main electronic control board cannot determine the position of the drive system shifter. Unplug the washer and check the wiring harness connections on the main electronic control board and the shifter assembly. If the wiring connections are okay, then the shifter assembly will normally need to be replaced.

How-to help
Possible parts
Shifter assembly
F7 E6

Motor fault

Check/Repair

Unplug the washer and check the wiring connections on the drive motor. If the wiring connections are okay, then the drive motor will normally need to be replaced.

F7 E7

Motor is unable to reach target RPM

Check/Repair

Rotate the spin basket to see if it spins freely. If not, then a garment could be stuck between the outer tub and the spin basket. A problem with drive components could also cause excess friction. Inspect the drive components and replace parts as needed.

Possible parts
Drive system components
F8 E1

Not filling or long fill time

Check/Repair

Water isn't being detected as entering the washer. If the washer isn't filling, check the water supply faucets behind the washer to make sure that they are fully open. Check the fill hoses and inlet water valves. If the inlet water valve assembly is defective, replace it. If water is entering the machine but not being detected, then the main electronic control board (which includes the water level pressure switch) will normally need to be replaced.

F8 E3

Overflow condition

Check/Repair

If the washer is overfilling, check the inlet water valves. If the valves are not shutting off water flow, then replace the inlet water valve assembly. If the washer isn't actually overflowing, then the main electronic control board (which includes the water level pressure switch) will normally need to be replaced.

F8 E5

Hot & cold fill hoses are reversed

Check/Repair

Check the fill hoses. If they are connected properly then the inlet water thermistor (temperature sensor) will probably need to be replaced. That component is part of the Inlet Water Valve Wire Harness.

Possible parts
Inlet water valve wire harness
F9 E1

Long drain time

Check/Repair

The washer isn't draining after the drain pump runs for 10 minutes. Check the washer drain and the drain hose for clogs or restrictions. If the drain path is clear, unplug the washer and check the drain pump. If the drain pump is defective, replace it.

How-to help
Possible parts
Drain pump
Wash LED on

No fill or long fill

Check/Repair

Water isn't being detected as entering the washer. If the washer isn't filling, check the water supply faucets behind the washer to make sure that they are fully open. Check the fill hoses and inlet water valves. If the inlet water valve assembly is defective, replace it. If water is entering the machine but not being detected, then the main electronic control board (which includes the water level pressure switch) will normally need to be replaced.

Spin LED on

Long drain time

Check/Repair

The washer did not drain after the drain pump has been running for 10 minutes. Check the washer drain and the drain hose for clogs or restrictions. If the drain path is clear, unplug the washer and check the drain pump. If the drain pump is defective, replace it.

How-to help
Possible parts
Drain pump

Most common symptoms to help you fix your washers

Choose a symptom to see related washer repairs.

Main causes: water heater failure, bad water temperature switch, faulty control board, bad water valve, faulty water tem…

Main causes: leaky water inlet valve, faulty water-level pressure switch, bad electronic control board…

Main causes: lack of electrical power, wiring failure, bad power cord, electronic control board failure, bad user interf…

Main causes: broken lid switch or lid lock, bad pressure switch, broken shifter assembly, faulty control system…

Main causes: worn agitator dogs, bad clutch, broken motor coupler, shifter assembly failure, broken door lock, suspensio…

Main causes: no water supply, bad water valves, water-level pressure switch failure, control system failure, bad door lo…

Main causes: bad lid switch or door lock, bad timer or electronic control board, wiring failure, bad water inlet valve a…

Main causes: clogged drain hose, house drain clogged, bad drain pump, water-level pressure switch failure, bad control b…

Main causes: unbalanced load, loose spanner nut, worn drive block, broken shock absorber or suspension spring, debris in…

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