Frigidaire laundry center washer error codes

Frigidaire

These error code explanations help troubleshoot a problem with your Frigidaire laundry center washer. Models FFLE3911, FFLG3911, FFLE4033 and FFLG4033 display these codes.

When your laundry center washer quits working, enter the diagnostic test mode to hear error code beeps that will likely point you in the direction of the failure. The laundry center has separate diagnostic test modes for the washer and dryer, so you'll need to enter the diagnostic test model for the portion of the laundry center that stops working. This article tells you how to enter the laundry center washer diagnostic test mode.

Once you know the error code your laundry center washer is signaling, troubleshoot the problem using the chart below.

If the dryer on your laundry center has stopped working, find out how to enter the dryer's diagnostic mode and troubleshoot error codes.

For repair how-to help, visit the PartsDirect repair help section, which includes repair help for refrigerators, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your laundry center.

Error Code
Condition
DIY advice
E11 -- 1 beep, 1 beep

Fill time too long

Check/Repair

Make sure that the water supply faucets behind the laundry center are fully open. Check for frozen fill lines in the winter. Unplug the laundry center and disconnect the fill hoses from the back of the washer. Check for proper water flow through the fill hoses. If water flow is inadequate, have a plumber repair the water supply to the faucets. If water flows okay, check the inlet screens on the water valve assembly. If you find clogged screens, replace the water valve assembly rather than cleaning the screens. Cleaning could allow debris to enter the valves, resulting in the valves sticking open and causing a flood. Check the drain hose for proper installation. An improperly installed drain hose causes fill water to siphon out through the washer drain. If you find no problems with the above issues, you'll likely need to replace the water valve assembly.

Possible parts
Water valve assembly
E13 -- 1 beep, 3 beeps

Water leak in the tub or air leak in the water level pressure sensor air hose

Check/Repair

Check the drain hose for proper installation. An improperly installed drain hose causes fill water to siphon out through the washer drain. Manually drain the water out of the washer. Unplug the laundry center and check the washer outer tub for cracks or leaks such as water dripping from the bottom of the washer tub or a hose. Replace the tub if it leaks. If you don't find any water leaks, check the water level sensor air hose for air leaks. Replace the air hose if it leaks. If the hose doesn't leak, replace the water level sensor because it's not detecting the water level in the washer.

Possible parts
Outer wash tub, water level sensor air hose, water level sensor
E21 -- 2 beeps, 1 beep

Drains slowly

Check/Repair

Check your house's washer drain and the washer's drain hose for clogs and clear any clogs found. Unplug the laundry center, manually drain the washer and check the drain pump for and clear any clogs. If the drain path is clear, you'll likely need to replace the drain pump.

How-to help
Possible parts
Drain pump
E31 -- 3 beeps, 1 beep

Water level sensor is faulty

Check/Repair

Unplug the laundry center and check the wire harness connections between the water level sensor and the washer electronic control board. Reconnect any loose wires and repair any broken wires. If the wire harness connections are okay, replace the water level sensor. If the problem continues, replace the washer electronic control board.

Possible parts
Water level sensor, washer electronic control board
E32 -- 3 beeps, 2 beeps

Unstable water level sensor reading when draining

Check/Repair

If water drains slowly or not at all, check your house's washer drain and the washer's drain hose for clogs. Clear any clogs. Unplug the laundry center, manually drain the washer and check the drain pump for a clog. If the drain path is clear, you'll likely need to replace the drain pump. If the washer drains properly, check the water level sensor air hose for air leaks. Replace the air hose if it leaks. If the hose doesn't leak, replace the water level sensor because it's not detecting the water level in the washer. If the problem continues, replace the washer electronic control board because it isn't detecting water level sensor signals properly.

Possible parts
Drain pump, water level sensor air hose, water level sensor, washer electronic control board
E35 -- 3 beeps, 5 beeps

Water level sensor detects overfill

Check/Repair

If the washer overfilled, unplug the power cord and see if water continues to fill the tub. If so, replace the water valve assembly because a water valve isn't closing. If the washer didn't overfill, you'll likely need to replace the water level sensor because it isn't accurately detecting water level.

Possible parts
Water valve assembly, water level sensor
E41 -- 4 beeps, 1 beep

Lid opened or lid won't lock

Check/Repair

Unplug the laundry center and check the wire harness connections between the washer lid lock and the washer electronic control board. Reconnect any loose wires and repair any broken wires. If the wire harness connections are okay, replace the lid lock. If the problem continues, replace the washer electronic control board.

How-to help
Possible parts
Washer lid lock, washer electronic control board
E42 -- 4 beeps, 2 beeps

Lid won't unlock

Check/Repair

Unplug the laundry center and check the wire harness connections between the washer lid lock and the washer electronic control board. Reconnect any loose wires and repair any broken wires. If the wire harness connections are okay, replace the lid lock. If the problem continues, replace the washer electronic control board.

How-to help
Possible parts
Washer lid lock, washer electronic control board
E43 -- 4 beeps, 3 beeps

Lid lock defective

Check/Repair

Unplug the laundry center and check the wire harness connections between the washer lid lock and the washer electronic control board. Reconnect any loose wires and repair any broken wires. If the wire harness connections are okay, replace the lid lock. If the problem continues, replace the washer electronic control board.

How-to help
Possible parts
Washer lid lock, washer electronic control board
E44 -- 4 beeps, 4 beeps

Lid lock communication failure

Check/Repair

Unplug the laundry center and check the wire harness connections between the washer lid lock and the washer electronic control board. Reconnect any loose wires and repair any broken wires. If the wire harness connections are okay, replace the lid lock. If the problem continues, replace the washer electronic control board.

How-to help
Possible parts
Washer lid lock, washer electronic control board
E45 -- 4 beeps, 5 beeps

Lid lock input failure

Check/Repair

Unplug the laundry center and check the wire harness connections between the washer lid lock and the washer electronic control board. Reconnect any loose wires and repair any broken wires. If the wire harness connections are okay, replace the lid lock. If the problem continues, replace the washer electronic control board.

How-to help
Possible parts
Washer lid lock, washer electronic control board
E55 -- 5 beeps, 5 beeps

Drive motor under speed

Check/Repair

Check for overloading. Load capacity is about 20 pounds. Remove some items if you find the basket overloaded. Check for water in the tub. If you find water, check for excessive suds. The drain pump can't remove the water before the spin cycle if the water is too sudsy. If you don't find excessive suds, check your house's washer drain and the washer's drain hose for clogs and clear any clogs found. Unplug the laundry center, manually drain the washer and check the drain pump for a clog. If the drain path is clear, you'll likely need to replace the drain pump. If you didn't find water in the tub, pull out the clothes and manually spin the tub to see if it rotates smoothly. If not, then the motor and gear case could have failed or an obstruction in the drive system could be the problem. Unplug the laundry center and remove the agitator. Pull out the spin basket and check for obstructions between the spin basket and the outer tub. If you find no obstructions, replace the motor and gear case.

How-to help
Possible parts
Drain pump, motor and gear case
E58 -- 5 beeps, 8 beeps

High current on the drive motor

Check/Repair

Check for overloading. Load capacity is about 20 pounds. Check for excessive suds in the tub. The drain pump can't remove the water before the spin cycle if the water is too sudsy. The remaining water can cause motor drag resulting in high motor current draw. If you find excessive suds, remove the clothes, bail out the sudsy water and then rewash the load. If you didn't find excessive suds, unplug the laundry center. Remove the front washer panel and check the wire harness connections between the motor control board and motor and gear case. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness is okay, manually spin the tub to see if it rotates smoothly. If not, then the motor and gear case could be broken or an obstruction in the drive system could be the problem. Unplug the laundry center and remove the agitator. Pull out the spin basket and check for obstructions between the spin basket and the outer tub. If you find no obstructions, check the resistance of the motor windings-you should measure between 6 and 8 ohms on each motor winding. If you don't measure resistance within that range on each motor winding, replace the motor and gear case. If motor winding resistance is okay, replace the motor control board.

Possible parts
Wire harness, motor and gear case, motor control board
E59 -- 5 beeps, 9 beeps

No tachometer signal for 3 seconds

Check/Repair

Check for overloading. Load capacity is about 20 pounds. Pull out some of the load and restart the cycle. If you didn't overload the washer, unplug the laundry center and remove the front washer panel. Check the wire harness connections between the motor control board and the motor and gear case. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness is okay, manually spin the tub to see if it rotates smoothly. If not, then the motor and gear case could have failed or an obstruction in the drive system could be the problem. Remove the load. Pull off the agitator then pull out the spin basket and check for obstructions between the spin basket and the outer tub. If you find no obstructions, check the resistance of the motor windings-you should measure between 6 and 8 ohms on each motor winding. If you don't measure resistance within that range on each motor winding, replace the motor and gear case. If motor winding resistance is okay, replace the motor control board.

Possible parts
Wire harness, motor and gear case, motor control board
E5A -- 5 beeps, 10 beeps

Motor control board is overheated

Check/Repair

Check for overloading. Load capacity is about 20 pounds. Pull out some of the load and restart the cycle. If you didn't overload the washer, unplug the laundry center. Remove the front washer panel and check the wire harness connections between the motor control board and motor and gear case. Reconnect any loose wires or replace the wire harness if damaged. Check the resistance of the motor windings u2013 you should measure between 6 and 8 ohms on each motor winding. If you don't measure resistance within that range on each motor winding, replace the motor and gear case. If motor winding resistance is okay, replace the motor control board.

Possible parts
Wire harness, motor and gear case, motor control board
E5C -- 5 beeps, 12 beeps

High voltage at the motor control board

Check/Repair

High power supply voltage caused by power surges during an electrical storm can cause this code. Contact your local electrical supplier to correct voltage supply problems. If the power supply voltage is okay, If the wiring connections are okay, replace the motor control board. If the problem continues, replace the washer electronic control board.

Possible parts
Motor control board, washer electronic control board
E5D -- 5 beeps, 13 beeps

Communication error between the motor control board and washer electronic control board

Check/Repair

Unplug the laundry center and check the wire harness connection between the motor control board and the washer electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wiring connections are okay, replace the motor control board. If the problem continues, replace the washer electronic control board.

Possible parts
Wire harness, motor control board, washer electronic control board
E5E -- 5 beeps, 14 beeps

Communication error between the user interface board, motor control board and washer electronic control board

Check/Repair

Unplug the laundry center and check the wire harness connections between the user interface board and the washer electronic control board. Also check the wire harness connections between the motor control board and the washer electronic control board. Reconnect any loose wires or replace any damaged wire harnesses. If the wiring connections are okay, replace the user interface board. If the problem continues, replace the motor control board. If the problem still continues, replace the washer electronic control board.

Possible parts
Wire harness, user interface board, motor control board, washer electronic control board
E5F -- 5 beeps, 15 beeps

Motor control board failure

Check/Repair

Unplug the laundry center and check the wire harness connection between the motor control board and the washer electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wiring connections are okay, replace the motor control board. If the problem continues, replace the washer electronic control board.

Possible parts
Wire harness, motor control board, washer electronic control board
E5H -- 5 beeps, 17 beeps

Low voltage at the motor control board

Check/Repair

Low power supply voltage caused by brownouts or power surges during an electrical storm can cause this code. Contact your local electrical supplier to correct voltage supply problems. If the power supply voltage is okay, unplug the laundry center and check the wire harness connection between the motor control board and the washer electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wiring connections are okay, replace the motor control board. If the problem continues, replace the washer electronic control board.

Possible parts
Wire harness, motor control board, washer electronic control board
E71 -- 7 beeps, 1 beep

Washer temperature sensor failure

Check/Repair

Unplug the laundry center and check the wire harness connections between the washer temperature sensor and the washer electronic control board. Reconnect any loose wires or replace the wire harness if damaged. Check the resistance of the temperature sensor using a multimeter. You should measure between 50,000 ohms and 67,000 ohms at room temperature (72 degrees F). If sensor resistance is out of that range, replace the water valve assembly because the temperature sensor is part of the assembly.

Possible parts
Wire harness, water valve assembly
E87 -- 8 beeps, 7 beeps

User interface board failure

Check/Repair

Unplug the laundry center for 5 minutes to reset the washer electronic control board and user interface board. If the code doesn't clear after restoring power, unplug the laundry center and check the wire harness connections between the user interface board and the washer electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If you find no wiring problems, replace the user interface board.

Possible parts
Wire harness, user interface board
E91 -- 9 beeps, 1 beep

User interface board communication failure

Check/Repair

Unplug the laundry center and check the wire harness connections between the user interface board and the washer electronic control board. Check the wire harness connections between the motor control board and the washer electronic control board. Reconnect any loose wires or replace any wire harness that's damaged. If the wiring connections are okay, replace the user interface board. If the problem continues, replace the motor control board. If the problem still continues, replace the washer electronic control board.

Possible parts
Wire harness, user interface board, motor control board, washer electronic control board
E92 -- 9 beeps, 2 beeps

User interface board failure

Check/Repair

Unplug the laundry center and check the wire harness connections between the user interface board and the washer electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wiring connections are okay, unplug the user interface board from the washer electronic control board and reassemble the washer. Restore power and run the diagnostic test to see if the E92 code appears with the user interface board unplugged. Replace the user interface board if the code doesn't recur. Replace the washer electronic control board if the code appears with the user interface board unplugged.

Possible parts
Wire harness, user interface board, washer electronic control board
E93 -- 9 beeps, 3 beeps

Washer electronic control board failure

Check/Repair

Unplug the laundry center and check the wire harness connections between the user interface board and the washer electronic control board. Check the wire harness connections between the motor control board and the washer electronic control board. Reconnect any loose wires or replace any wire harness that's damaged. If the wiring connections are okay, replace the washer electronic control board.

Possible parts
Wire harness, washer electronic control board
E94 -- 9 beeps, 4 beeps

Washer electronic control board internal memory failure

Check/Repair

Unplug the laundry center and check the wire harness connections between the user interface board and the washer electronic control board. Check the wire harness connections between the motor control board and the washer electronic control board. Reconnect any loose wires or replace any wire harness that's damaged. If the wiring connections are okay, replace the washer electronic control board.

Possible parts
Wire harness, washer electronic control board
E97 -- 9 beeps, 7 beeps

Washer electronic control board and user interface board mismatch

Check/Repair

Unplug the laundry center and check the wire harness connection between the user interface board and the washer electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wiring connections are okay, replace the washer electronic control board.

Possible parts
Wire harness, washer electronic control board
E98 -- 9 beeps, 8 beeps

Washer electronic control board and motor control board mismatch

Check/Repair

Unplug the laundry center and check the wire harness connection between the motor control board and the washer electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wiring connections are okay, unplug the motor control board wire harness from the washer electronic control board and reassemble the washer. Restore power and run the diagnostic test to see if the E98 code appears with the motor control board unplugged. Replace the motor control board if the code doesn't recur. Replace the washer electronic control board if the code appears with the motor control board unplugged.

Possible parts
Wire harness, motor control board, washer electronic control board
E9C -- 9 beeps, 12 beeps

User interface board failure

Check/Repair

Unplug the laundry center and check the wire harness connection between the user interface board and the washer electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wiring connections are okay, replace the user interface board.

Possible parts
Wire harness, user interface board
EB1 -- 11 beeps, 1 beep

Incoming power frequency out of limits

Check/Repair

The washer stops and beeps 11 times when incoming power frequency isn't 60 Hz or incoming power voltage isn't correct. You won't be able to start the diagnostic test until you restore incoming power with the right frequency and voltage to the washer. Unplug the washer and have your local electricity provider check the power supply frequency and voltage. If the power supply is okay and the code doesn't clear, replace the electronic control board.

Possible parts
Washer electronic control board
EB2 -- 11 beeps, 2 beeps

Incoming power voltage too high

Check/Repair

The washer stops and beeps 11 times when incoming power frequency isn't 60 Hz or incoming power voltage isn't correct. You won't be able to start the diagnostic test until you restore incoming power with the right frequency and voltage to the washer. Unplug the laundry center and have your local electricity provider check the power supply frequency and voltage. If the power supply is okay and the code doesn't clear, replace the electronic control board.

Possible parts
Washer electronic control board
EB3 -- 11 beeps, 3 beeps

Incoming power voltage too low

Check/Repair

The washer stops and beeps 11 times when incoming power frequency isn't 60 Hz or incoming power voltage isn't correct. You won't be able to start the diagnostic test until you restore incoming power with the right frequency and voltage to the washer. Unplug the laundry center and have your local electricity provider check the power supply frequency and voltage. If the power supply is okay and the code doesn't clear, replace the electronic control board.

Possible parts
Washer electronic control board
EBE -- 11 beeps, 14 beeps

Motor control board failure

Check/Repair

Unplug the laundry center and check the wire harness connections between the motor control board and the motor and gear case. Reconnect any loose wires or replace the wire harness if damaged. If you find no wiring problems, replace the motor control board. If the problem continues, replace the washer electronic control board.

Possible parts
Motor control board, washer electronic control board
EBF -- 11 beeps, 15 beeps

Washer electronic control board failure

Check/Repair

Unplug the laundry center and check the wire harness connections between the washer electronic control board and the motor control board. Reconnect any loose wires or replace the wire harness if damaged. If you find no wiring problems, replace the washer electronic control board.

Possible parts
Washer electronic control board
EC6 -- 12 beeps, 6 beeps

Washer mode actuator failure

Check/Repair

Unplug the laundry center and replace the washer mode actuator if damaged. If you see no damage, check the wire harness connections between the mode actuator and the washer electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If you find no wiring problems, check the resistance of the washer mode actuator using a multimeter. You should measure between 2,800 and 3,100 ohms. Replace the washer mode actuator if resistance is out of that range. Replace the washer electronic control board if mode actuator resistance is okay.

Possible parts
Wire harness, washer mode actuator, washer electronic control board
EC7 -- 12 beeps, 7 beeps

Washer mode actuator sensor failure

Check/Repair

Unplug the laundry center and replace the washer mode actuator if damaged. If you see no damage, check the wire harness connections between the mode actuator and the washer electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If you find no wiring problems, check the resistance of the washer mode actuator using a multimeter. You should measure between 2,800 and 3,100 ohms. Replace the washer mode actuator if resistance is out of that range. Replace the washer electronic control board if mode actuator resistance is okay.

Possible parts
Wire harness, washer mode actuator, washer electronic control board
EF2 -- 15 beeps, 2 beeps

Excessive suds detected

Check/Repair

The washer electronic control board detected excessive suds during the cycle. The control extends the cycle to remove the excessive suds and then completes the cycle. Use the right amount of high-efficiency (HE) detergent with future loads.

Possible parts
HE detergent
EF5 -- 15 beeps, 5 beeps

Out of balance

Check/Repair

Rebalance the load and restart the washer. If the code appears with a balanced load, unload the washer. Run a cycle with no clothes added. If the code appears with the washer empty, unplug the washer and replace the motor and gear case.

Possible parts
Motor and gear case
EF6 -- 15 beeps, 6 beeps

Washer electronic control board failure

Check/Repair

Unplug the laundry center and replace the washer electronic control board.

Possible parts
Washer electronic control board
EH1 -- 17 beeps, 1 beep

Incoming power frequency out of limits

Check/Repair

The washer stops and beeps 17 times when incoming power frequency isn't 60 Hz or incoming power voltage isn't correct. You won't be able to start the diagnostic test until you restore incoming power with the right frequency and voltage to the washer. Unplug the laundry center and have your local electricity provider check the power supply frequency and voltage. If the power supply is okay and the code doesn't clear, replace the electronic control board.

Possible parts
Washer electronic control board
EH2 -- 17 beeps, 2 beeps

Incoming power voltage too high

Check/Repair

The washer stops and beeps 17 times when incoming power frequency isn't 60 Hz or incoming power voltage isn't correct. You won't be able to start the diagnostic test until you restore incoming power with the right frequency and voltage to the washer. Unplug the laundry center and have your local electricity provider check the power supply frequency and voltage. If the power supply is okay and the code doesn't clear, replace the electronic control board.

Possible parts
Washer electronic control board
EH3 -- 17 beeps, 3 beeps

Incoming power voltage too low

Check/Repair

The washer stops and beeps 17 times when incoming power frequency isn't 60 Hz or incoming power voltage isn't correct. You won't be able to start the diagnostic test until you restore incoming power with the right frequency and voltage to the washer. Unplug the laundry center and have your local electricity provider check the power supply frequency and voltage. If the power supply is okay and the code doesn't clear, replace the electronic control board.

Possible parts
Washer electronic control board

Symptoms common to all laundry centers

Choose a symptom to see related laundry center repairs.

Main causes: blocked exhaust vent, clogged lint screen, bad timer, moisture sensing problems, weak gas valve coils, bad heating element
Main causes: control system failure, broken heating element, bad gas valve coils, gas supply failure, voltage supply problem, blown fuse
Main causes: bad lid switch or lid lock, drive motor failure, broken motor coupler, bad timer, faulty electronic control board
Main causes: unbalanced load, broken suspension springs or shocks, worn snubber ring
Main causes: broken lid switch or lid lock, faulty drive motor, drain system problem, broken drive system components
Main causes: lack of water supply, failed lid switch or lid lock, bad water level pressure switch, control system failure, bad water valve
Main causes: door not fully shut, bad door switch, faulty push-to-start switch, wiring failure, bad drive motor, blown fuse, control failure
Main causes: broken dryer drive belt, weak drive motor, binding drum seals
Main causes: clogged drain system, blocked drain hose, bad drain pump

Repair guides common to all laundry centers

These step-by-step repair guides will help you safely fix what’s broken on your laundry center.

How to replace a laundry center washer lid lock switch

If the washer fills but won’t start the agitation cycle, the lid lock switch could be defective.

Repair difficulty
Time required
 15 minutes or less
July 1, 2015
By Lyle Weischwill
How to replace a laundry center washer timer

If the washer doesn't fill, spin or drain, the timer could be the problem.

Repair difficulty
Time required
 30 minutes or less
How to replace a laundry center dryer drive belt

If the dryer motor runs but the drum doesn’t turn, the drive belt is likely broken. Replace it, following the steps in this repair guide.

Repair difficulty
Time required
 60 minutes or less

Articles and videos common to all laundry centers

Use the advice and tips in these articles and videos to get the most out of your laundry center.

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Displaying error codes on Kenmore and Frigidaire laundry centers

By Sears PartsDirect staff

Step-by-step directions for entering the diagnostic test mode.

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How to repair broken or damaged wires video

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January 18, 2016

How to use a multimeter to test electrical parts video

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