Dishwasher Hinge Friction Sleeve 8268961

I looked at videos talking about unhooking electricity, etc. All we had to do was pull the dishwasher out a little bit and unhook the spring... replace the part and all was good.

found part I needed by linking to service parts diagram, called and spoke to rep and ordered part knowing it was the exact part I needed. (thanx Roger).

Easy and took only 8 minutes to install. Just pull dishwasher out.

Easy install. The hardest part was pulling out the dishwasher. I ordered two because I wanted to pulled out the dishwasher only once. Glad I did...both were broken.

What is required to install. Answer for me, Turn the water off and disconnect the water line to the dishwasher (excess from under front door panel). You need to do this to pull the dishwasher out about 5-6 inches to access the left and right door hinge (just behind the front door panel (bottom). Remove the spring from the hinge and you can slide the new "Friction Sleeve" on. Very easy. More time is needed to pull the dishwasher out then to put the new parts on. Suggest taking a photo of this before you start any disassembly so you have a record/photo before you take anything apart. Suggest replacing both the right and left sleeve. If one failed, the other is on it's way.

Correct parts were recieved. Easy installation by sliding the dishwasher out about 4 inches. No electrical leads or water hoses had to be disconnected. For my Kenmore dishwasher, removal of the door would not have been the correct approach.

The part was easy to find on the website as well as good service in receiving the part in a timely manner. Easy to install. Now the dishwasher door stays up and open without completely locking it.

Start-to-finish took 10 minutes. Included removing dishwasher mounting brackets, disconnecting or springs, installing sleeves, reconnecting spring and reinstalling mounting brackets.