How to troubleshoot treadmill problems

Walking or running your way to fitness is one of the most natural workouts you can do, and a treadmill offers the convenience of doing so in one stationary location from the comfort of home, in all weather conditions and at any time of day. So when there’s a problem with your treadmill, it can really feel like you’re getting nowhere fast. The troubleshooting tips below can help get you and your treadmill moving again in no time.

Treadmill power not turning on

If the treadmill won't turn on, make sure the power cord is plugged in and that you’re using a single-outlet surge suppressor to protect against power surges and electrical interference. Check the safety key, and make sure it did not come loose from the console. You should also check the power switch to see if it's tripped; if so, wait 5 minutes and reset it.

Treadmill shuts off during use

The power switch may have tripped; if it has, wait 5 minutes and then reset it. If the power cord is plugged in properly, unplug it for 5 minutes and then plug it back in. Remove the safety key from console and re-insert it to see if the treadmill will restart.

Treadmill incline not changing

Many incline systems need to be calibrated, but instructions vary by model. Check your owner's manual for specific instructions.

Treadmill walking belt slows when stepped on

Make sure you're using a single-outlet surge suppressor to protect the treadmill against power surges that could cause the belt to slow or even stop suddenly during use. Check the belt to be sure it isn't over-tightened, and keep the belt and board well-lubricated following the recommendations in your owner's manual.

Treadmill walking belt slips or is off center

If the belt has become off-center, your owner's manual will have instructions on how to re-align it. There are also instructions on how to tighten the belt to prevent it from slipping.