Kenmore Elite dryer error codes

Kenmore Elite

These error code explanations can help you diagnose a problem with your Kenmore Elite dryer. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for dryers, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your dryer.

Error Code
Condition
DIY advice
PF

Power failure

Check/Repair

A power failure occurred while the dryer was running. Press Start to continue the cycle or Stop to clear the display. If frequent power failures occur, check the outlet cord for the dryer.

Possible parts
Outlet cord
F:01

Main electronic control board failure

Check/Repair

Unplug the dryer for 5 minutes and then plug it in. If the code returns, then replace the main electronic control board.

How-to help
Possible parts
Main electronic control board
F:02

Keypad/user interface failure

Check/Repair

A button is stuck on the keypad on one of the two user interface control assemblies in the console. If you can't free the button, replace the user interface control assembly with the stuck button.

Possible parts
User interface control assembly
F:20

Heater relay failure

Check/Repair

The heater relay on the main electronic control board failed. Unplug the dryer and replace the main electronic control board.

How-to help
Possible parts
Main electronic control board
F:22

Outlet thermistor failure

Check/Repair

The control detects an electrically open outlet thermistor (temperature sensor). Unplug the dryer and check the resistance of that thermistor, which should be about 10,000 ohms. If the outlet thermistor is defective, replace it.

How-to help
Possible parts
Outlet thermistor
F:23

Outlet thermistor failure

Check/Repair

The control detects an electrically shorted outlet thermistor (temperature sensor). Unplug the dryer and check the resistance of that thermistor, which should be about 10,000 ohms. If the outlet thermistor is defective, replace it.

How-to help
Possible parts
Outlet thermistor
F:24

Inlet thermistor failure

Check/Repair

The control detects an electrically open inlet thermistor (temperature sensor). Unplug the dryer and check the resistance of that thermistor, which should be about 50,000 ohms. If the inlet thermistor is defective, replace it. NOTE: The inlet thermistor is combined with the high-limit thermostat on this dryer.

Possible parts
High-limit thermostat/inlet thermistor
F:25

Inlet thermistor failure

Check/Repair

The control detects an electrically shorted inlet thermistor (temperature sensor). Unplug the dryer and check the resistance of that thermistor, which should be about 50,000 ohms. If the inlet thermistor is defective, replace it. NOTE: The inlet thermistor is combined with the high-limit thermostat on this dryer.

Possible parts
High-limit thermostat/inlet thermistor
F:28

Moisture sensor failure

Check/Repair

Unplug the dryer and check the wiring connections on the moisture sensor. If the wiring connections are sound, replace the the moisture sensor.

Possible parts
Moisture sensor
F:29

Moisture sensor failure

Check/Repair

Unplug the dryer and check the wiring connections on the moisture sensor. If the wiring connections are sound, replace the the moisture sensor.

Possible parts
Moisture sensor
F:30

Restricted airflow

Check/Repair

Clean lint from the lint screen. If you use fabric softener sheets, wash the lint screen with water and a soft-bristled brush to remove fabric softener buildup. Clear any clog or restriction from the exhaust air duct system to the outside of your home.

Possible parts
F:31

Low L2 voltage

Check/Repair

The L2 leg of 240 volt power is below 30 volts. Check the house circuit breakers for the dryer and reset the L2 breaker if it's tripped. Unplug the dryer and check the power cord wire connections on the terminal block. Reconnect any loose wires or replace the power cord if it's damaged. Have an electrician check the 240 volt power supply for the dryer.

Possible parts
Power cord
F:70 or F:71

No communication between the electronic control board and the user interface control board assemblies

Check/Repair

Unplug the dryer. Check the wire harness connections between the main electronic control board and the user interface control board assemblies. If the connections are sound, contact a technician to diagnose the cause of the communication failure. The main electronic control board and/or the user interface control assemblies may might need to be replaced.

Possible parts
Main electronic control board, User interface control assemblies
F:72 through F:78

User interface control assembly failure

Check/Repair

Unplug the dryer. Check the wire harness connections between the user interface assemblies. Also check the wire harness connections between the main electronic control board and the user interface assemblies. If the wiring connections are okay, one or both user interface control assemblies probably needs to be replaced.

Possible parts
User interface control assemblies

Symptoms common to all dryers

Choose a symptom to see related dryer repairs.

Main causes: clogged exhaust system, heating system failure, deposits on moisture sensor, control system failure
Main causes: bad drum support roller, damaged idler pulley, broken blower fan blade, worn drum glide bearing, bad drive motor
Main causes: lack of electrical power, bad power cord, wiring failure, bad control board, blown thermal fuse, bad door switch
Main causes: damaged door strike, worn door catch
Main causes: bad gas valve coils, broken heating element, tripped safety thermostat or fuse, bad operating thermostat, control failure
Main causes: door switch failure, lack of power, broken belt, blown thermal fuse, bad drive motor, control system failure
Main causes: bad timer or electronic control board, door switch failure
Main causes: clogged exhaust vent, bad motor relay, loose dryer door catch, bad door switch, control system failure, faulty drive motor

Repair guides common to all dryers

These step-by-step repair guides will help you safely fix what’s broken on your dryer.

August 1, 2014
By Lyle Weischwill
How to replace a flame sensor in a gas dryer

If your gas dryer won't heat, a broken flame sensor is one possible cause. This guide and video explain how to replace a dryer flame sensor.

Repair difficulty
Time required
 30 minutes or less
How to replace a heating element in an electric dryer

The heating element in an electric dryer generates the dryer's heat—it's one of the first things to check if the air in the dryer doesn't get warm. If it's damaged, this repair guide will show you how to replace the heating element.

Repair difficulty
Time required
 30 minutes or less
August 1, 2014
By Lyle Weischwill
How to replace a dryer electronic control board

The electronic control board is the brains of your dryer. You can replace it yourself, following these step-by-step instructions.

Repair difficulty
Time required
 45 minutes or less

Articles and videos common to all dryers

Use the advice and tips in these articles and videos to get the most out of your dryer.

November 4, 2016

Gas dryer won't heat troubleshooting video

By Sears PartsDirect staff

Numerous components could be to blame for no heat in the dryer. Diagnose and fix the problem.

April 26, 2016

Gas dryer won't start troubleshooting video

By Sears PartsDirect staff

Check these three things if your gas dryer won't start or run.

March 27, 2015

Easy DIY dryer repairs

By Sears PartsDirect staff

Check out some common causes if your dryer won’t heat or start, and learn how you can repair the problem yourself.