April 19, 2023

Kenmore compact condensing dryer error codes

Kenmore

These error code explanations can help you diagnose a problem with your Kenmore compact condensing dryer. For repair how-to help, visit the DIY PartsDirect repair help section, which includes repair help for dryers, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your dryer.

Error Code
Condition
DIY advice
EH1, EH2 or EH3

Voltage supply problem

Check/Repair

Unplug the dryer and measure the voltage supply at the wall outlet using a multimeter. If the voltage isn't between 208 and 240 VAC, have an electrician repair the problem.

Possible parts
Ex21 or Ex22

Condensate drain pump failure

Check/Repair

Unplug the dryer and check the wire harness between the condensate drain pump and the main electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay, check the pump and drain hose for a clog or restriction. If the drain path is clear, replace the condensate drain pump. If the problem continues, replace the main electronic control board.

Possible parts
Condensate drain pump, Main electronic control board, Wire harness
Ex31 or Ex32

Humidity sensor failure

Check/Repair

Unplug the dryer and check the wire harness between the humidity sensor and the main electronic control board. Reconnect any loose wires or replace the wire harness if damaged. Check the humidity sensor and replace it if damaged. If the wire harness connections and humidity sensor are okay, replace the main electronic control board.

Possible parts
Humidity sensor, Main electronic control board
Ex45

Door open

Check/Repair

The main electronic control board detects whether the door is open. Close the door if it's open. If the door is closed, unplug the dryer and check the wire harness between the door switch and the main electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the door switch. If the problem continues, replace the main electronic control board.

Possible parts
Door switch, Main electronic control board, Wire harness
Ex51

Drive motor failure

Check/Repair

Unplug the dryer and check the wire harness connections between the main electronic control board and the drive motor. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the main electronic control board. If the problem continues, replace the drive motor.

Possible parts
Drive motor, Main electronic control board, Wiring harness
Ex52

Drive motor thermal cut-out tripped

Check/Repair

The thermal cutout trips when the drive motor overheats. Overloading the dryer can cause the motor to overheat. Remove some of the load if too large or heavy. Allow the motor time to cool off and restart the dryer. If the dryer isn't overloaded, unplug the dryer and remove the load. Spin the drum by hand to check for drive system friction. If you detect excessive friction, check all drive components and replace any damaged parts.

Possible parts
Drive system components
EX53

Motor sensing circuit error

Check/Repair

The main electronic control board detects an internal error in its motor circuit. Unplug the dryer and replace the main control board.

How-to help
Possible parts
Main electronic control board
Ex54

Jammed drive motor

Check/Repair

Overloading can prevent the motor from running. Remove some of the load if too large or heavy. If the dryer isn't overloaded, unplug it and remove the load. Spin the drum by hand to check for drive system friction. If you detect excessive friction, check all drive components and replace any damaged parts.

Possible parts
Drive system components
E57 or E58

Inverter board is drawing excessive current

Check/Repair

The inverter board supplies run voltage to the drive motor. Unplug the dryer and check the wire harness connections between the inverter board and the drive motor. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the drive motor.

Possible parts
Drive motor, Wiring harness
E59

No drive motor tachometer signal

Check/Repair

The inverter board supplies run voltage to the drive motor. Unplug the dryer and check the wire harness connections between the inverter board and the drive motor. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the drive motor because the tachometer is a component of the drive motor and isn't available as a separate part.

Possible parts
Drive motor, Wiring harness
E5A

Overheated inverter board

Check/Repair

This error can be caused by continuous dryer operation in hot ambient conditions. Allow the dryer to cool and then try to restart the dryer. If the code appears under normal operation and conditions, unplug the dryer and replace the inverter board.

Possible parts
Inverter board
E5H

Motor voltage is too low (below 100 volts)

Check/Repair

Unplug the dryer and check the wire harness connections between the drive motor and inverter board. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the inverter board.

Possible parts
Inverter board, Wiring harness
E5C

Voltage supply is too high (above 240 volts)

Check/Repair

Unplug the dryer and check the voltage supply using a multimeter. Supply voltage shouldn't exceed 240 volts. Contact your electric company is supply voltage is too high. If supply voltage is okay, you'll usually need to replace the inverter board.

Possible parts
Inverter board
E5d or E5E

Communication error between the inverter board and the main electronic control board

Check/Repair

Unplug the dryer and check the wire harness connections between the main electronic control board and the inverter board. Reconnect any loose wires or replace the wire harness if damaged. A faulty line filter can also cause this error code. The line filter eliminates interference from the power supply. Check the wire harness connections between the line filter and the main electronic control board. If all wiring connections are okay, you may need to replace the line filter, main electronic control board or the inverter board.

Possible parts
Wiring harness, Line filter, Inverter board, Main electronic control board
E5F

Inverter board failed to start the drive motor

Check/Repair

Unplug the dryer and check the wire harness connections between main control board and the inverter board. Reconnect any loose wires and replace the wire harness if damaged. If the wire connections are okay, replace the inverter board. If the problem continues, replace the main electronic control board.

Possible parts
Wiring harness, Motor inverter board, Main electronic control board
Ex62

Shorted compressor

Check/Repair

Unplug the dryer and check the wire harness connections between the main control board and compressor. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay, you'll probably need to have the compressor replaced. A service technician should do this repair because it involves recovering and recharging refrigerant in the sealed refrigerant system.

Possible parts
Compressor, Wire harness
Ex63

Compressor not operating

Check/Repair

Unplug the dryer and check the wire harness connections between the main control board and compressor. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay, you'll probably need to have the compressor replaced. A service technician should do this repair because it involves recovering and recharging refrigerant in the sealed refrigerant system.

Possible parts
Compressor, Wire harness
Ex64

Compressor sensor circuit failure

Check/Repair

Unplug the dryer and check the wire harness connections between the main control board and compressor. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay, you'll probably need to replace the main electronic control board.

How-to help
Possible parts
Main electronic control board, Wire harness
Ex71

Temperature sensor failure

Check/Repair

Unplug the dryer and measure the resistance of the temperature sensor using a multimeter. You should measure about 5,000 ohms of resistance at 77 degrees. If not then replace the temperature sensor because it's defective. If resistance is okay, check the wire harness connections between the temperature sensor and the main electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay then you'll usually need to replace the main electronic control board.

Possible parts
Temperature sensor, Wire harness, Main electronic control board
Ex83, Ex86 or Ex87

Main control board failure

Check/Repair

Unplug the dryer and replace the main electronic control board.

How-to help
Possible parts
Main electronic control board
Ex91

User interface communication failure

Check/Repair

Unplug the dryer and check the wire harness connections between the user interface and main electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay, replace the user interface board. If the problem continues, replace the main electronic control board.

Possible parts
User interface, Main electronic control board, Wire harness
Ex92 or Ex98

User interface is incompatible with the main electronic control board

Check/Repair

This code appears when you replace the user interface or the main electronic control board using the wrong part. Use your dryer model number to check the part number and install the compatible part.

Possible parts
User interface, Main electronic control board
Ex9E

One or more user interface buttons don't work

Check/Repair

Unplug the dryer and check the wire harness connections between the user interface and the main electronic control board. Reconnect any loose wires or replace the wire harness if defective. If the wire harness connections are okay, replace the user interface.

Possible parts
User interface, Wire harness
ExH1

Incoming power supply frequency out of limits

Check/Repair

Unplug the dryer. Have your local electrical power service provider check the power supply frequency. If it's normal and the code doesn't clear, replace the main electronic control board.

How-to help
Possible parts
Main electronic control board
ExH2

Power supply voltage too high (above 130 VAC)

Check/Repair

Unplug the dryer and check the outlet voltage using a multimeter. If the voltage is high, have an electrician repair the voltage supply problem. If the voltage is normal, replace the main electronic control board.

How-to help
Possible parts
Main electronic control board
ExH3

Power supply voltage too low (below 100 VAC)

Check/Repair

Unplug the dryer and check the outlet voltage using a multimeter. If the voltage is low, have an electrician repair the voltage supply problem. If the voltage is normal, replace the main electronic control board.

How-to help
Possible parts
Main electronic control board
ExH4, ExHD, ExHE, ExHF or ExF6

Main electronic control board failure

Check/Repair

Unplug the dryer and check the wire harness connections between the main electronic control board and the user interface. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay, replace the main electronic control board.

How-to help
Possible parts
Main electronic control board, Wire harness

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