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Samsung

Samsung DMT dishwasher

These error code explanations can help you diagnose a problem with your Samsung DMT series dishwasher. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for dishwashers, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your dishwasher.

Error Codes

Error Code
tE
Condition

Thermistor (temperature sensor) failure

Check / Repair

Unplug the dishwasher and reconnect any loose wires on the thermistor wire harness. Replace the wire harness if damaged. If the wire harness is okay, replace the thermistor. If the problem persists, replace the main power board assembly (PBA).

Possible Parts Required
Thermistor, Main PBA, Wire harness
Error Code
HE
Condition

Heater element failure

Check / Repair

Unplug the dishwasher and check the wiring connections on the heater. Replace the heater if it's damaged. If the heater is okay, replace the main power board assembly (PBA).

Possible Parts Required
Heater, Main power board assembly (PBA)
Error Code
IE or 3E
Condition

Water entering the dishwasher is more than 176 degrees F

Check / Repair

If the temperature of the hot water at your kitchen faucet is more than 120 degrees, lower the setting on the water heater. If the water temperature in the tub is below 176 degrees, the thermistor (temperature sensor) is defective; replace the thermistor. If the problem persists, replace the main PBA.

Possible Parts Required
Thermistor, Main PBA
Error Code
9E
Condition

Low water level

Check / Repair

Empty any dishes that flipped and are filled with water and restart the cycle. Adjust the leveling feet on the dishwasher if it's not level. Unplug the dishwasher and reconnect any loose wires on the wire harness for the water level sensor. Replace the wire harness if damaged. If the wire harness connections are okay, replace the water level sensor.

Possible Parts Required
Water level sensor, Wire harness
Error Code
PE
Condition

Half-load component failure

Check / Repair

The diverter assembly controls spray-arm water flow in the half-load mode. Unplug the dishwasher and reconnect any loose wires on the diverter motor and diverter positions switch. Replace the wire harness if damaged. If the wires are okay, replace the diverter assembly, which includes the diverter motor, position switch and diverter plate. On some models, you'll need to replace the entire sump and motor assembly because diverter compoenents aren't available as separate parts.

Possible Parts Required
Diverter assembly or sump and motor assembly
Error Code
4E
Condition

No water detected in the tub for 6 minutes after starting the dishwasher

Check / Repair

Fully open the water supply cut-off valve for the dishwasher. If the valve is already open, unplug the dishwasher and shut off the water supply, and then disconnect the fill line and examine the water inlet valve. If the inlet screen is clogged, replace the water valve-don't just clean the screen, because debris could enter the valve body, causing the valve to stay open, resulting in flooding. Check the wiring connections on the water inlet valve and secure any loose connections. If the water valve won't open when activated, replace it.

Possible Parts Required
Water inlet valve
Error Code
5E
Condition

Not draining or not draining fast enough

Check / Repair

Clear clogs from the sink drain. Unplug the dishwasher and clear clogs from the dishwasher drain hose and drain pump. If the drain hose or the drain pump is damaged, replace it.

Possible Parts Required
Drain pump, Drain hose
Error Code
oE
Condition

Water overflow detected

Check / Repair

Unplug the dishwasher or shut off the house circuit breaker for the dishwasher to disconnect electrical power. If water continues to fill the tub, replace the water inlet. If filling stops when you disconnect power, replace the main power board assembly (PBA).

Possible Parts Required
Water inlet valve, Main power board assembly (PBA)
Error Code
LE
Condition

Water leak detected

Check / Repair

Check for a water leak under the dishwasher. Examine the hoses, drain pump and tub. Replace any leaking components.

Possible Parts Required
Hoses, Drain pump
Error Code
6E
Condition

Stuck button

Check / Repair

Press all the buttons on the control panel to attempt to free the stuck key. If the key remains stuck, replace the control panel.

Possible Parts Required
Control panel
Error Code
dE
Condition

Door latch defective

Check / Repair

Check the door latch operation. Unplug the dishwasher or disconnect the power and reconnect any loose wires on the door latch. Replace the wire harness if damaged. Replace the door latch if damaged.

Possible Parts Required
Door latch, Wire harness
Error Code
CE
Condition

Communication failure

Check / Repair

Unplug the dishwasher and reconnect any loose wires on the main PBA and the control panel. Replace the main PBA or the control panel if damaged.

Possible Parts Required
Main PBA, Control panel

Most common symptoms to help you fix your dishwashers

Choose a symptom to see related dishwasher repairs.

Main causes: light switch beside the sink turned off, lack of power, bad dishwasher door switch, control system failure,…

Main causes: damaged or stuck spray arm, leaking door seal, damaged door hinge, leaky heating element water seal, cracke…

Main causes: improper loading, low water temperature, improper detergent dosage, detergent dispenser failure, spray arm …

Main causes: glass or popcorn kernel stuck in the chopper blade, drain line vibrating against the cabinet, debris in was…

Main causes: broken door latch, tripped circuit breaker, broken heating element, faulty vent fan, sensor failure, contro…

Main causes: not using rinse aid, rinse aid dispenser failure, broken heating element, malfunctioning vent, drying fan f…

Main cause: damaged rack height adjuster…

Main causes: clogged kitchen sink drain, clogged drain hose, drain check valve damaged, drain pump failure, control syst…

Main causes: water supply problem, stuck overfill float, clogged water inlet valve screen, water inlet valve failure…

Most common repair guides to help fix your dishwashers

These step-by-step repair guides will help you safely fix what’s broken on your dishwasher.

How to replace a dishwasher door latch assembly

How to replace a dishwasher door latch assembly

If the dishwasher door doesn't click shut, a broken door latch is a likely cause. Follow these instructions to replace i…

Repair time and Difficulty

 30 minutes or less
How to replace a dishwasher thermal fuse

How to replace a dishwasher thermal fuse

A completely dead control panel often indicates that the thermal fuse on the electronic control board is blown; follow t…

Repair time and Difficulty

 15 minutes or less
How to replace a dishwasher control panel

How to replace a dishwasher control panel

Learn how to replace a dishwasher control panel. Learn which tools and parts you need and get step-by-step instructions.…

Repair time and Difficulty

 15 minutes or less

Effective articles & videos to help repair your dishwashers

Use the advice and tips in these articles and videos to get the most out of your dishwasher.

What's a turbidity sensor, and how does it affect wash quality?

What's a turbidity sensor, and how does it affect wash quality?

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Dishwasher not drying dishes video

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Replacing dishrack rollers on Kenmore 587-series and Frigidaire dishwashers video

It only takes a few minutes to get your dishrack sliding easily again.…