4 tips for better ice from an ice maker


If your ice maker's performance is aggravatingly below par, these tips can restore its cool.
If you use a water softener, check that it's working properly. Chemicals from a malfunctioning water softener can damage your ice maker.
If your ice tastes odd, it might be old. To refresh your ice, dump the old ice in the sink, wipe the bin with warm water and dry it completely before putting it back in the freezer. Sometimes ice cubes stick together. Use a metal ice scoop or a large wooden spoon to separate clumps of ice.
If your ice has a plastic smell, plastic from bread sacks and plastic containers not designed to use for storage can release a plastic odor that will be absorbed by the ice.
Unwrapped food or improperly sealed food containers will cause the ice to absorb odor from the food. Make sure you store food in containers or wrap designed for freezer use.
Symptoms common to all freestanding ice makers
Repair guides common to all freestanding ice makers

When the cutting grid is broken, ice cubes don’t drop into the ice bin. Use the steps in this repair guide to replace a broken cutter grid.

When the electronic control board won’t activate the ice maker components, follow these steps to install a new one.

If your ice maker isn’t making ice, the pump could be the problem. Here’s how to replace it.
Articles and videos common to all freestanding ice makers

Find out how to stay safe when repairing your appliances.

Learn how to decipher symbols so you can buy the right part for your problem.

See what troubleshooting steps to take with your freestanding ice maker before calling for repair.