This washer repair guide shows how to replace the door lock assembly in a front-load washer. The washer won't start if the control detects that the washer door is open, and it won't spin if the control detects that the door is unlocked. If the door lock assembly clicks but the door doesn't lock, it's likely that the door lock assembly is broken. If the door lock assembly isn't working as it should, replace it with a manufacturer-approved replacement part.
These repair steps work for Kenmore 796-series and LG front-load washers. You also can use the same basic procedure to replace the door lock assembly in Samsung, Whirlpool, Maytag, Frigidaire, Amana, Bosch, GE and Electrolux front-load washers.
We also have instructions for replacing the lid switch/lock on a top-load washer.
This video explains how to replace a front-load washer door lock.
Unplug the washer
Pull the outlet plug out of the wall electrical outlet to completely disconnect electrical power from the washer.
Wear work gloves to protect your hands.
Remove the top panel
Move the washer so can you can work behind the it.
Using a Phillips screwdriver, remove the 2 screws on the back of the washer that hold the top panel.
Gently pull the top panel toward the rear of the washer and lift it up and off.
Remove the top panel screws at the back of the washer.
Remove the top panel.
Remove the door lock assembly
If the door is still locked, use a putty knife to pry out the white latch on the door lock assembly and then open the washer door.
Use a Phillips screwdriver to remove the mounting screws from the front of the door lock assembly.
Pull the door lock assembly out and disconnect the wire harness.
Remove the mounting screws from the front of the door lock.
Remove the door lock assembly.
Install the new door lock assembly
Plug the wire harness into the new door lock assembly.
Position the door lock assembly in place and secure it with the mounting screws.
Reinstall the door lock mounting screws.
Reinstall the top panel
Push the panel down and forward to seat it the washer frame.
Reinstall the screws to secure the back panel. Avoid overtightening.
Reinstall the top panel.
Reinstall the top panel rear bracket screws.
Restore the power
Plug the washer into the electrical outlet.
Return the washer to its original location.
The water valve assembly is the gatekeeper for water entering your front-load washer. You can replace it yourself, following these instructions.
Follow these steps to replace the user interface board in your front-load washer if the buttons or lights are broken.
If the machine control board is completely dead or won't activate the washer components properly, replace it by following these instructions.
If the washer is a-rockin', we can explain.
Learn how to repair broken, frayed or damaged wires in your appliances.
Learn how to use a multimeter to check for wiring problems in an appliance that's not working