How to replace the door lock assembly on a front-load washer

This washer repair guide shows how to replace the door lock assembly in a front-load washer. The washer won't start if the control detects that the washer door is open, and it won't spin if the control detects that the door is unlocked. If the door lock assembly clicks but the door doesn't lock, it's likely that the door lock assembly is broken. If the door lock assembly isn't working as it should, replace it with a manufacturer-approved washer part.

These repair steps work for Kenmore 796-series and LG front-load washers. You also can use the same basic procedure to replace the door lock assembly in Samsung, Whirlpool, Maytag, Frigidaire, Amana, Bosch, GE and Electrolux front-load washers.

We also have instructions for replacing the lid switch/lock on a top-load washer.

Instructions

1. Unplug the washer

Pull the outlet plug out of the wall electrical outlet to completely disconnect electrical power from the washer.

Wear work gloves to protect your hands.

2. Remove the top panel

Move the washer so can you can work behind the it.

Using a Phillips screwdriver, remove the 2 screws on the back of the washer that hold the top panel.

Gently pull the top panel toward the rear of the washer and lift it up and off.

3. Remove the door lock assembly

If the door is still locked, use a putty knife to pry out the white latch on the door lock assembly and then open the washer door.

Use a Phillips screwdriver to remove the mounting screws from the front of the door lock assembly.

Pull the door lock assembly out and disconnect the wire harness.

4. Install the new door lock assembly

Plug the wire harness into the new door lock assembly.

Position the door lock assembly in place and secure it with the mounting screws.

5. Reinstall the top panel

Push the panel down and forward to seat it the washer frame.

Reinstall the screws to secure the back panel. Avoid overtightening.

6. Restore the power

Plug the washer into the electrical outlet.

Return the washer to its original location.