Samsung RF32FM model 4-door refrigerator error codes

Samsung

These error code explanations can help you diagnose a problem with your Samsung RF32FM 4-door refrigerator. For how-to information, visit the PartsDirect repair help section, which includes DIY help for major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your refrigerator.

This refrigerator displays an error code on the freezer and refrigerator temperature digital displays when the control detects a component failure. The freezer temperature display shows the number designation of the code and the refrigerator temperature display shows E.

When the control detects a communication error between the control panel and the electronic control board, the freezer temperature display shows Er and the refrigerator display shows Pc.

Refer to the chart below to find the cause of the error code and get troubleshooting advice to clear the code.

The refrigerator may work properly even though the control displays an error code. A power outage can sometimes cause the control to detect a problem and display a code. The control may continue to display the code even if the component failure no longer exists. To reset the display so it shows freezer and refrigerator temperatures, press and hold the Cool Select and Energy Saver buttons simultaneously for 8 seconds. The error code will disappear and the display will resume normal operations.

If the code reappears on the display, follow the troubleshooting steps in the chart below to fix the problem being detected and clear the code.

If you cleared an error code from the display and encounter cooling problems in the refrigerator, the component problem that caused the code likely still exists even though you cleared the code. You can redisplay a detected error code by pressing and holding the Cool Select and Energy Saver buttons simultaneously for 8 seconds. The display will chime and display the code for 30 seconds. The display will then revert back to showing freezer and refrigerator temperatures.

Follow the troubleshooting steps described for the code to fix the component failure and clear the code.

Error Code
Condition
DIY advice
1 E

Freezer temperature sensor failure

Check/Repair

Unplug the refrigerator and check the wire harness connection on the freezer temperature sensor. Reconnect the wire harness if it's loose. If the wire harness connection is okay, check sensor resistance using a multimeter. The meter should measure about 5,600 ohms if the sensor temperature is 72 degrees (room temperature), 13,290 ohms at 32 degrees and 29,000 ohms at 0 degrees. Replace the temperature sensor if resistance is off by more than 10 percent. If sensor resistance is okay, reinstall the temperature sensor and check the sensor's wire harness connections to the electronic control board (CN30 connector pins 1 and 3-white and black wires). Reconnect the wires if loose. If the wire connections are okay, disconnect the CN30 connector from the electronic control board and measure resistance through the sensor's wires. The meter should read the same resistance as for the temperature sensor. If the meter measures correct sensor resistance through the wires, you'll likely need to replace the electronic control board because it's not accurately detecting sensor resistance. Find and repair the sensor wiring failure if the meter measures infinite resistance through the sensor wires.

How-to help
Possible parts
Freezer temperature sensor, Electronic control board
2 E

Refrigerator compartment temperature sensor failure

Check/Repair

Unplug the refrigerator and check the wire harness connection on the refrigerator compartment temperature sensor. Reconnect the wire harness if it's loose. If the wire harness connection is okay, check sensor resistance using a multimeter. The meter should measure about 5,600 ohms if the sensor temperature is 72 degrees (room temperature), 13,290 ohms at 32 degrees and 11,700 ohms at 37 degrees. Replace the temperature sensor if resistance is off by more than 10 percent. If sensor resistance is okay, reinstall the temperature sensor and check the sensor's wire harness connections to the electronic control board (CN30 connector pins 1 and 5-white and orange wires). Reconnect the wires if loose. If the wire connections are okay, disconnect the sensor wires from the electronic control board and measure resistance through the sensor's wires. The meter should read the same resistance as for the temperature sensor. If the meter measures correct sensor resistance through the wires, you'll likely need to replace the electronic control board because it's not accurately detecting sensor resistance. Find and repair the sensor wiring failure if the meter measures infinite resistance through the sensor wires.

How-to help
Possible parts
Refrigerator compartment temperature sensor, Electronic control board
4 E

Freezer evaporator defrost temperature sensor failure

Check/Repair

Unplug the refrigerator and check the wire harness connection on the freezer evaporator defrost temperature sensor. Reconnect the wire harness if it's loose. If the wire harness connection is okay, check sensor resistance using a multimeter. The meter should measure about 5,600 ohms if the sensor temperature is 72 degrees (room temperature), 13,290 ohms at 32 degrees and 29,000 ohms at 0 degrees. Replace the temperature sensor if resistance is off by more than 10 percent. If sensor resistance is okay, reinstall the temperature sensor and check the sensor's wire harness connections to the electronic control board (CN30 connector pins 1 and 4-white and brown wires). Reconnect the wires if loose. If the wire connections are okay, disconnect the sensor wires from the electronic control board and measure resistance through the sensor's wires. The meter should read the same resistance as for the temperature sensor. If the meter measures correct sensor resistance through the wires, you'll likely need to replace the electronic control board because it's not accurately detecting sensor resistance. Find and repair the sensor wiring failure if the meter measures infinite resistance through the sensor wires.

Possible parts
Freezer evaporator defrost temperature sensor, Electronic control board
5 E

Refrigerator evaporator defrost temperature sensor failure

Check/Repair

Unplug the refrigerator and check the wire harness connection on the refrigerator evaporator defrost temperature sensor. Reconnect the sensor wire harness if it's loose. If the wire harness connection is okay, check sensor resistance using a multimeter. The meter should measure about 5,600 ohms if the sensor temperature is 72 degrees (room temperature) and 13,290 ohms at 32 degrees. Replace the temperature sensor if resistance is off by more than 10 percent. If sensor resistance is okay, reinstall the temperature sensor and check the sensor's wire harness connections to the electronic control board (CN30 connector pins 1 and 6-white and pink wires). Reconnect the wires if loose. If the wire connections are okay, disconnect the sensor wires from the electronic control board and measure resistance through the sensor's wires. The meter should read the same resistance as for the temperature sensor. If the meter measures correct sensor resistance through the wires, you'll likely need to replace the electronic control board because it's not accurately detecting sensor resistance. Find and repair the sensor wiring failure if the meter measures infinite resistance through the sensor wires.

Possible parts
Refrigerator evaporator defrost temperature sensor, Electronic control board
6 E

Ambient temperature sensor failure

Check/Repair

Unplug the refrigerator and check the wire harness connection on the ambient temperature sensor. Reconnect the wire harness if it's loose. If the wire harness connection is okay, check sensor resistance using a multimeter. The meter should measure about 5,600 ohms if the sensor temperature is 72 degrees (room temperature). Replace the temperature sensor if resistance is off by more than 10 percent. If sensor resistance is okay, reinstall the temperature sensor and check the sensor's wire harness connections to the electronic control board (CN30 connector pins 1 and 2--white wires). Reconnect the wires if loose. If the wire connections are okay, disconnect the sensor wires from the electronic control board and measure resistance through the sensor's wires. The meter should read the same resistance as for the temperature sensor. If the meter measures correct sensor resistance through the wires, you'll likely need to replace the electronic control board because it's not accurately detecting sensor resistance. Find and repair the sensor wiring failure if the meter measures infinite resistance through the sensor wires.

Possible parts
Ambient temperature sensor, Electronic control board
9 E

Cool Select Room temperature sensor failure

Check/Repair

Unplug the refrigerator and check the wire harness connection on the Cool Select Room temperature sensor. Reconnect the wire harness if it's loose. If the wire harness connection is okay, check sensor resistance using a multimeter. The meter should measure about 5,600 ohms if the sensor temperature is 72 degrees (room temperature), 13,290 ohms at 32 degrees and 29,000 ohms at 0 degrees. Replace the temperature sensor if resistance is off by more than 10 percent. If sensor resistance is okay, reinstall the temperature sensor and check the sensor's wire harness connections to the electronic control board (CN30 connector pins 11 and 12-gray and white/black wires). Reconnect the wires if loose. If the wire connections are okay, disconnect the sensor wires from the electronic control board and measure resistance through the sensor's wires. The meter should read the same resistance as for the temperature sensor. If the meter measures correct sensor resistance through the wires, you'll likely need to replace the electronic control board because it's not accurately detecting sensor resistance. Find and repair the sensor wiring failure if the meter measures infinite resistance through the sensor wires.

Possible parts
Cool Select Room temperature sensor, Electronic control board
11 E

Cool Select Room defrost temperature sensor failure

Check/Repair

Unplug the refrigerator and check the wire harness connection on the Cool Select Room defrost temperature sensor. Reconnect the wire harness if it's loose. If the wire harness connection is okay, check sensor resistance using a multimeter. The meter should measure about 5,600 ohms if the sensor temperature is 72 degrees (room temperature), 13,290 ohms at 32 degrees and 29,000 ohms at 0 degrees. Replace the temperature sensor if resistance is off by more than 10 percent. If sensor resistance is okay, reinstall the temperature sensor and check the sensor's wire harness connections to the electronic control board (CN30 connector pins 11 and 13-gray and white/brown wires). Reconnect the wires if loose. If the wire connections are okay, disconnect the sensor wires from the electronic control board and measure resistance through the sensor's wires. The meter should read the same resistance as for the temperature sensor. If the meter measures correct sensor resistance through the wires, you'll likely need to replace the electronic control board because it's not accurately detecting sensor resistance. Find and repair the sensor wiring failure if the meter measures infinite resistance through the sensor wires.

Possible parts
Cool Select Room defrost temperature sensor, Electronic control board
13 E

External humidity sensor failure

Check/Repair

Unplug the refrigerator and check the external humidity sensor wire harness connection. Reconnect the wire harness if it's loose. If the external humidity sensor wire harness connection is okay, unplug the sensor and check resistance through the yellow and gray humidity sensor wires using a multimeter. The meter should measure around 50 ohms of resistance. If the meter measures infinite resistance or near 0 resistance through the yellow and gray humidity sensor wires, replace the humidity sensor. If humidity sensor resistance through the yellow and gray wires is around 50 ohms, plug the humidity sensor back into the wire harness and check resistance through the gray and purple external humidity sensor wires that connect to CN30 on the electronic control board. If the meter measures around 50 ohms through the gray and purple wires, then you'll likely need to replace the electronic control board because it isn't accurately detecting humidity sensor resistance. Find and repair the humidity sensor wiring failure if the meter measures incorrect resistance through the gray and purple external humidity sensor wires.

Possible parts
External humidity sensor, Electronic control board
14 E

Ice maker temperature sensor failure

Check/Repair

Unplug the refrigerator and check the ice maker wire harness connection. Reconnect the wire harness if it's loose. If the ice maker wire harness connection is okay, check the ice maker temperature sensor resistance (through the white wires that connect the sensor to the ice maker harness plug) using a multimeter. The meter should measure about 5,600 ohms if the sensor temperature is 72 degrees (room temperature), 13,290 ohms at 32 degrees and 29,000 ohms at 0 degrees. Replace the ice maker if resistance is off by more than 10 percent (the temperature sensor comes with the ice maker and isn't available separately). If sensor resistance is okay, reinstall the ice maker and check the ice maker temperature sensor's wire harness connections to the electronic control board (brown and gray wires on CN90). Reconnect the wires if loose. If the wire connections are okay, disconnect the sensor wires from the electronic control board and measure resistance through the sensor's wires. The meter should read the same resistance as for the temperature sensor. If the meter measures correct sensor resistance through the wires, you'll likely need to replace the electronic control board because it's not accurately detecting sensor resistance. Find and repair the sensor wiring failure if the meter measures infinite resistance through the ice maker temperature sensor wires.

Possible parts
Ice maker, Electronic control board
15 E

Ice room temperature sensor failure

Check/Repair

Unplug the refrigerator and check the wire harness connection on the ice room temperature sensor. Reconnect the wire harness if it's loose. If the wire harness connection is okay, check sensor resistance using a multimeter. The meter should measure about 5,600 ohms if the sensor temperature is 72 degrees (room temperature), 13,290 ohms at 32 degrees and 29,000 ohms at 0 degrees. Replace the ice room temperature sensor if resistance is off by more than 10 percent. If sensor resistance is okay, reinstall the temperature sensor and check the sensor's wire harness connections to the electronic control board (sky blue and gray wires on CN30). Reconnect the wires if loose. If the wire connections are okay, disconnect the sensor wires from the electronic control board and measure resistance through the sensor's wires. The meter should read the same resistance as for the temperature sensor. If the meter measures correct sensor resistance through the wires, you'll likely need to replace the electronic control board because it's not accurately detecting sensor resistance. Find and repair the sensor wiring failure if the meter measures infinite resistance through the ice room temperature sensor wires.

Possible parts
Ice room temperature sensor, Electronic control board
16 E

Refrigerator humidity sensor failure

Check/Repair

Unplug the refrigerator and check the refrigerator humidity sensor wire harness connection. Reconnect the wire harness if it's loose. If the refrigerator humidity sensor wire harness connection is okay, unplug the sensor and check resistance through the yellow and gray humidity sensor wires using a multimeter. The meter should measure around 50 ohms of resistance. If the meter measures infinite resistance or near 0 resistance through the yellow and gray humidity sensor wires, replace the humidity sensor. If humidity sensor resistance through the yellow and gray wires is around 50 ohms, plug the sensor back into the wire harness and check resistance through the gray and blue refrigerator humidity sensor wires that connect to CN30 on the electronic control board. If the meter measures around 50 ohms through the gray and blue wires, then you'll likely need to replace the electronic control board because it isn't accurately detecting humidity sensor resistance. Find and repair the humidity sensor wiring failure if the meter measures incorrect resistance through the gray and blue refrigerator humidity sensor wires.

Possible parts
Refrigerator humidity sensor, Electronic control board
21 E

Freezer evaporator fan failure

Check/Repair

Unplug the refrigerator and check the wire harness connections on the freezer evaporator fan. Reconnect any loose wires. Check for evaporator frost and ice buildup that can block fan blade rotation. Defrost any ice buildup from the evaporator. Check the freezer evaporator fan wiring connections (gray, orange and purple wires) on the CN75 electronic control board connector. Reconnect any loose wires. If the wiring connections are okay, replace the freezer evaporator fan.

Possible parts
Freezer evaporator fan
22 E

Refrigerator evaporator fan failure

Check/Repair

Unplug the refrigerator and check the wire harness connections on the refrigerator evaporator fan. Reconnect any loose wires. Check for evaporator frost and ice buildup that can block fan blade rotation. Defrost any ice buildup from the evaporator. Check the refrigerator evaporator fan wiring connections (gray, brown and sky blue wires) on the CN75 electronic control board connector. Reconnect any loose wires. If the wiring connections are okay, replace the refrigerator evaporator fan.

Possible parts
Refrigerator evaporator fan
23 E

Condenser fan failure

Check/Repair

Unplug the refrigerator and check the wire harness connections on the condenser fan. Reconnect any loose wires. Check for and remove an obstruction that could block the condenser fan blade from spinning. Check the condenser fan wiring connections (gray, black and white wires) on the CN75 electronic control board connector. Reconnect any loose wires. If the wiring connections are okay, replace the refrigerator evaporator fan.

Possible parts
Condenser fan
24 E

Freezer evaporator defrost system failure

Check/Repair

Unplug the refrigerator and check the wiring connection of the freezer defrost heater assembly to the electronic control board (brown wire on CN70). Reconnect the wire if it's loose. If that wiring connection is okay, check resistance through the freezer defrost heater assembly using a multimeter. The meter should measure about 63 ohms through the defrost heater. Replace the freezer defrost heater assembly if the meter measures infinite resistance through the heater. The freezer defrost heater assembly includes the defrost thermal fuse, defrost bi-metal thermostat, defrost heater and defrost temperature sensor. Failure of one or more of those defrost components likely prevented the defrost heater from heating.

Possible parts
Freezer defrost heater assembly
29 E

Cool Select Room evaporator defrost system failure

Check/Repair

Unplug the refrigerator and check the wiring connection of the Cool Select Room defrost heater assembly to the electronic control board (white wire on CN70). Reconnect the wire if it's loose. If that wiring connection is okay, check resistance through the Cool Select Room defrost heater assembly using a multimeter. The meter should measure about 63 ohms through the defrost heater. Replace the Cool Select Room defrost heater assembly if the meter measures infinite resistance through the heater. The Cool Select Room defrost heater assembly includes the defrost thermal fuse, defrost bi-metal thermostat, defrost heater and defrost temperature sensor. Failure of one or more of those defrost components likely prevented the defrost heater from heating.

Possible parts
Cool Select Room defrost heater assembly
31 E

Cool Select Room evaporator fan failure

Check/Repair

Unplug the refrigerator and check the wire harness connections on the Cool Select Room evaporator fan. Reconnect any loose wires. Check for evaporator frost and ice buildup that can block fan blade rotation. Defrost any ice buildup from the evaporator. Check the Cool Select Room evaporator fan wiring connections (gray, blue and white/brown wires) on the CN75 electronic control board connector. Reconnect any loose wires. If the wiring connections are okay, replace the Cool Select Room evaporator fan.

Possible parts
Cool Select Room evaporator fan
39 E

Ice maker failure

Check/Repair

Unplug the refrigerator and check the ice maker wire harness connection. Reconnect the wire harness plug if it's loose. If the wire harness connection is okay, check the ice maker wire harness connections on the electronic control board (CN90 connector). Reconnect any loose wires. If the ice maker wiring connections to the electronic control board are okay, replace the ice maker.

Possible parts
Ice maker
40 E

Ice room fan failure

Check/Repair

Unplug the refrigerator and check the wire harness connections on the ice room fan. Reconnect any loose wires. Check the ice room fan wiring connections to the electronic control board (pink and blue wires on CN50 and gray wire on CN90). Reconnect any loose wires. If the wiring connections are okay, replace the ice room fan.

Possible parts
Ice room fan
41 E or Pc Er

Communication error between the control panel and electronic control board

Check/Repair

Unplug the refrigerator and check the wire harness connections between the control panel and the electronic control board. Reconnect any loose wires. If wiring connections are sound, you'll likely need to replace the electronic control board. If the problem continues, replace the control panel.

Possible parts
Electronic control board, Control panel
61 E

Ice dispenser duct heater failure

Check/Repair

Unplug the refrigerator and check the wire harness connection on the ice dispenser duct heater. Reconnect the wire harness if loose. If the wire harness connection is okay, measure resistance through the ice dispenser duct heater using a multimeter. The meter should measure around 5,800 ohms of resistance through the heater. Replace the ice dispenser duct heater if the meter measures infinite resistance. If the meter measures near 5,800 ohms through the heater, check the ice dispenser duct heater wire harness connections to the electronic control board (brown wire on CN52 and red wire on CN79). Reconnect any loose wires. If the wire connections are okay, check resistance through the red and brown wires. If the meter measures around 5,800 ohms through the red and brown wires, then you'll likely need to replace the electronic control board because the board isn't detecting the ice dispenser duct heater resistance properly. If the meter measures infinite resistance through the brown and red wires, find and repair the wiring break in the ice dispenser duct heater wire harness.

Possible parts
Ice dispenser duct heater, Electronic control board
65 E

Ice room heater failure

Check/Repair

Unplug the refrigerator and check the wire harness connection on the ice room heater. Reconnect the wire harness if loose. If the wire harness connection is okay, measure resistance through the ice room heater using a multimeter. The meter should measure around 72 ohms of resistance through the heater. Replace the ice room heater if the meter measures infinite resistance. If the meter measures near 72 ohms through the heater, check the ice room heater wire harness connections to the electronic control board (blue wire on CN52 and red wire on CN79). Reconnect any loose wires. If the wire connections are okay, check resistance through the red and blue wires. If the meter measures around 72 ohms through the red and blue wires, then you'll likely need to replace the electronic control board because the board isn't detecting the ice room heater resistance properly. If the meter measures infinite resistance through the blue and red wires, find and repair the wiring break in the ice room heater wire harness.

Possible parts
Ice room heater, Electronic control board
66 E

Door heater failure

Check/Repair

Unplug the refrigerator and check the wire harness connection on the door heater. Reconnect the wire harness if loose. If the wire harness connection is okay, measure resistance through the door heater using a multimeter. The meter should measure around 100 ohms of resistance through the heater. Replace the door heater if the meter measures infinite resistance. If the meter measures near 100 ohms through the heater, check the door heater wire harness connections to the electronic control board (black wire on pin 9 of CN51 and red wire on CN76). Reconnect any loose wires. If the wire connections are okay, check resistance through the red and black wires. If the meter measures around 100 ohms through the red and black wires, then you'll likely need to replace the electronic control board because the board isn't detecting the door heater resistance properly. If the meter measures infinite resistance through the black and red wires, find and repair the wiring break in the door heater wire harness.

Possible parts
Door heater, Electronic control board
71 E

Freezer compartment temperature too high

Check/Repair

Make sure the freezer door is fully shut. Check the freezer door gasket for damage and replace the gasket if damaged. Once the cause of high temperature is corrected, the code disappears after the control detects that freezer temperature is stabilized at the set temperature.

Possible parts
Freezer door gasket
72 E

Refrigerator compartment temperature too high

Check/Repair

Make sure the refrigerator doors are fully shut. Check the refrigerator door gaskets for damage and replace any damaged gaskets. Once the cause of high temperature is corrected, the code disappears after the control detects that refrigerator temperature is stabilized at the set temperature.

Possible parts
Refrigerator door gasket
81 E

Freezer compressor failed to start

Check/Repair

Unplug the refrigerator and check the wire harness connections between the freezer inverter board and freezer compressor. Reconnect any loose wires and repair any damaged wires. If wiring connections are okay, call a service technician to diagnose and repair the freezer compressor failure. The technician will need to conduct live voltage checks to determine the cause of the problem.

Possible parts
82 E

Freezer inverter board failure

Check/Repair

Unplug the refrigerator and check wire harness connections between the electronic control board and freezer inverter control board. Reconnect any loose wires. Check wiring connections between the freezer inverter board and freezer compressor. Reconnect any loose wires and repair any damaged wires. If all wiring connections are okay, call a service technician to diagnose and repair the failure. The technician will need to conduct live voltage checks to determine the cause of the problem.

Possible parts
84 E

Freezer compressor locked

Check/Repair

Call a service technician to diagnose and repair this failure. The technician will likely need to replace the freezer compressor. That repair requires the recovery and recharge of refrigerant.

Possible parts
85 E

Voltage supply to the freezer compressor is too low

Check/Repair

Call a service technician to diagnose and repair the failure. The technician will need to conduct live voltage checks to determine the cause of the problem.

Possible parts
86 E

Voltage supply to the freezer compressor is too high

Check/Repair

Call a service technician to diagnose and repair the failure. The technician will need to conduct live voltage checks to determine the cause of the problem.

Possible parts
87 E

Refrigerator compressor failed to start

Check/Repair

Unplug the refrigerator and check the wire harness connections between the refrigerator inverter board and refrigerator compressor. Reconnect any loose wires and repair any damaged wires. If wiring connections are okay, call a service technician to diagnose and repair the failure. The technician will need to conduct live voltage checks to determine the cause of the problem. If the compressor is bad, then the refrigerator will likely need to be replaced. The refrigerator compressor and sealed system typically can't be repaired because the system uses flammable R600a refrigerant.

Possible parts
88 E

Refrigerator inverter board failure

Check/Repair

Unplug the refrigerator and check wire harness connections between the electronic control board and refrigerator inverter control board. Reconnect any loose wires. Check wiring connections between the refrigerator inverter board and refrigerator compressor. Reconnect any loose wires and repair any damaged wires. If all wiring connections are okay, call a service technician to diagnose and repair the failure. The technician will need to conduct live voltage checks to determine the cause of the problem.

Possible parts
89 E

Refrigerator compressor is drawing abnormal current

Check/Repair

Unplug the refrigerator and check the wire harness connections between the refrigerator inverter board and refrigerator compressor. Reconnect any loose wires and repair any damaged wires. If wiring connections are okay, call a service technician to diagnose and attempt to repair the failure. The technician will need to conduct live voltage checks to determine the cause of the problem. If the compressor is bad, then the refrigerator will likely need to be replaced. The refrigerator compressor and sealed system typically can't be repaired because the system uses flammable R600a refrigerant.

Possible parts
90 E

Refrigerator compressor locked

Check/Repair

A service technician needs to diagnose and attempt to repair this failure. If the refrigerator compressor is bad, then the refrigerator will likely need to be replaced. The refrigerator compressor and sealed system typically can't be repaired because the system uses flammable R600a refrigerant.

Possible parts
91 E

Voltage supply to the refrigerator compressor is too low

Check/Repair

Call a service technician to diagnose and repair the failure. The technician will need to conduct live voltage checks to determine the cause of the problem.

Possible parts
92 E

Voltage supply to the refrigerator compressor is too high

Check/Repair

Call a service technician to diagnose and repair the failure. The technician will need to conduct live voltage checks to determine the cause of the problem.

Possible parts

Symptoms common to all refrigerators

Choose a symptom to see related refrigerator repairs.

Main causes: leaky door gasket, defrost system failure, evaporator fan not running, dirty condenser coils, condenser fan not running
Main causes: blocked air vents, compressor problems, condenser or evaporator fan not working, control system failure, sensor problems
Main causes: jammed ice cubes, broken ice maker assembly, dirty water filter, kinked water line, bad water valve, freezer not cold enough
Main causes: water valve leaking, frozen or broken defrost drain tube, overflowing drain pan, cracked water system tubing, leaking door seal
Things to do: clean condenser coils, replace the water filter, clean the interior, adjust doors to prevent air leaks, clean the drain pan
Main causes: damaged door seal, faulty defrost sensor or bi-metal thermostat, broken defrost heater, bad defrost timer or control board
Main causes: control board or cold control failure, broken compressor start relay, compressor motor failure, defrost timer problems
Main causes: blocked vents, defrost system problems, evaporator fan failure, dirty condenser coils, bad sensors, condenser fan not working

Repair guides common to all refrigerators

These step-by-step repair guides will help you safely fix what’s broken on your refrigerator.

How to replace a refrigerator temperature control board

If the temperature in your refrigerator doesn't match the temperature you set, the problem could be the temperature control board—a service technician can give you a definite diagnosis. If the board is at fault, follow these steps to replace it yourself.

Repair difficulty
Time required
 30 minutes or less
July 20, 2015
By Lyle Weischwill
How to clean refrigerator condenser coils

Help your refrigerator run more efficiently by cleaning the condenser coils. It's easy and takes just a few minutes.

Repair difficulty
Time required
 15 minutes or less
July 20, 2015
By Lyle Weischwill
How to replace a refrigerator water valve

Replace the water valve that feeds water to the ice maker and water dispenser if it no longer controls the flow of water.

Repair difficulty
Time required
 30 minutes or less

Articles and videos common to all refrigerators

Use the advice and tips in these articles and videos to get the most out of your refrigerator.

May 23, 2016

Diagnosing refrigerator thermistor problems video

By Sears PartsDirect staff

If your refrigerator isn't cooling at the right temperature, the problem could be the thermistor. Here's how to check.

January 27, 2016

How to purge air from a refrigerator water dispenser video

By Sears PartsDirect staff

Follow the steps in this video to remove air from the water line connected to your refrigerator's water dispenser so the water dispenses smoothly.

January 18, 2016

Troubleshooting an Er If error code on a refrigerator video

By Sears PartsDirect staff

Learn how to fix your refrigerator if it's displaying an Er If error code.